Activate promised number or pay Rs 50K: DK Consumer Forum to Airtel

[email protected] (CD Network)
February 3, 2017

Mangaluru, Feb 3: In a clear victory for an aggrieved consumer, Dakshina Kannada District Consumer Disputes Redressal Forum has decreed that mobile service provider Airtel is guilty of deficiency in service and ordered the company to pay compensatory amounts to the complainant.

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In the year 2013, Mr. Abdullah A. Rehman, a city based youth had placed a confirmed order with Airtel Relationship Centre, Paradigm Plaza, AB Shetty Circle, Mangaluru for a SIM card with a specific cellphone number and paid Rs 1750 towards the purchase.

After some time the company contacted Abdullah A. Rehman and informed him that the number paid for is a fancy number and demanded a premium of Rs. 25,000/- from him. When Abdullah Rehman refused to pay the extra amount demanded and insisted that they activate the number already paid for, Airtel went ahead and sold the number to some other customer in Delhi for Rs. 25,000/-

Hence Abdullah A. Rehman decided to seek legal remedy and Dakshina Kannada District Consumer Disputes Redressal Forum accepted his complaint on 4th April, 2013. After listening to both parties, Additional Bench of the Forum presided by Mr. Vishweshwara Bhat D. with Mr. T. C. Rajashekar as member found that the service provider was at fault. In its order dated 3rd December 2016, the bench decreed Airtel company to either re-allot and activate the number paid for or alternatively pay Rs. 25,000/- with 9% interest from the date of complaint. It also ordered payment of Rs. 20,000/- as compensation for mental agony and hardship and Rs. 5,000/- towards litigation costs within 30 days of the receiving the order.

Abdullah A. Rehman who received his copy of the order days only few back is jubilant about his victory. “Oftentimes corporates riding high on their power assume that they can get away with their flaws by framing several tiresome procedures. It's unfair they take such matters mildly. Today I am glad that through this order, justice is delivered and rekindled the hope in the common man towards our judiciary,” he says.

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Comments

Papu
 - 
Saturday, 4 Feb 2017

Great ....................Capitalism doesnt work in some areas

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News Network
April 26,2020

Bengaluru, Apr 26: A 24-year-old man has been arrested in Vijayapura district in Karnataka for posting the photograph of a COVID-19 girl patient as his whatsapp status photo with a derogatory message, police said.

Anil Rathod on Saturday posted the picture of the girl student as status message with a caption, "Bad News Student got Positive"

By putting her photograph as his whatsapp status message, he tried to create fear among the masses and intentionally defamed her by making her photo go viral, the the police said in a statement.

It is an offence to reveal the identity of the COVID-19 patients by taking the photograph and putting it in the public domain, the police said.

Rathod has been booked under for spreading rumours and causing panic, they said.

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News Network
January 25,2020

Bengaluru, Jan 25: Karnataka Health Minister B Sriramulu on Friday, hit out at JD(S) leader HD Kumaraswamy, accusing the former Chief Minister of pursuing "vote bank" politics and advised him to move to Pakistan.

"It is better to move to Pakistan...if he shows so much love towards Pakistan, why should he live in India? He should not do dual politics like this. He wants to be fair to Pakistan and also to India," Sriramulu said.

Terming it as "double standards", the Minister said: "From so many years, you have been doing vote bank politics. You have to understand one thing...you are the son of former Prime Minister and also a former Chief Minister. By giving these type of statements, I think it will hurt the citizens of India. If you want to do vote bank politics I must suggest that it is better to leave the country."

His statement comes after Kumaraswamy took a jibe at BJP over its "obsession with Pakistan".

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News Network
January 21,2020

Mangaluru, Jan 21: Operations at Mangaluru International Airport (MIA) are normal, a day after security agencies detonated a bomb recovered from the airport in a controlled explosion, an official said on Tuesday.

"All operations are normal at Mangluru International Airport. Everything is normal," told the airport director V.V. Rao to IANS.

Rao said even on Monday, there was no interruption to the airport operations, except for that one recalled IndiGo flight to Bengaluru.

"As the explosive was isolated and taken away from the airport, there was no disturbance to flights, except one Bengaluru-bound IndiGo flight which suffered a few hours delay and took off later," said Rao.

Meanwhile, security has been tightened at the airport.

Mangluru north assistant commissioner of police Belliappa told media that the police are still on the hunt for the culprits who planted the bomb at the airport.

"We are trying to trace the culprits, we got the footage of the suspects," said Belliappa, highlighting that the police are yet to find the name, age and other details of the suspects.

At Bengaluru's Kempegowda International Airport (KIA), the number of police personnel has been increased in a bid to tighten the security and 24 hour searching of vehicles is underway.

"We have set up two check posts on the way to the airport and randomly checking vehicles," told Devanahalli assistant commissioner of police Subramanya to media.

All Karnataka airports, including Hubballi and Belagavi, are on high alert.

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