Activate promised number or pay Rs 50K: DK Consumer Forum to Airtel

[email protected] (CD Network)
February 3, 2017

Mangaluru, Feb 3: In a clear victory for an aggrieved consumer, Dakshina Kannada District Consumer Disputes Redressal Forum has decreed that mobile service provider Airtel is guilty of deficiency in service and ordered the company to pay compensatory amounts to the complainant.

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In the year 2013, Mr. Abdullah A. Rehman, a city based youth had placed a confirmed order with Airtel Relationship Centre, Paradigm Plaza, AB Shetty Circle, Mangaluru for a SIM card with a specific cellphone number and paid Rs 1750 towards the purchase.

After some time the company contacted Abdullah A. Rehman and informed him that the number paid for is a fancy number and demanded a premium of Rs. 25,000/- from him. When Abdullah Rehman refused to pay the extra amount demanded and insisted that they activate the number already paid for, Airtel went ahead and sold the number to some other customer in Delhi for Rs. 25,000/-

Hence Abdullah A. Rehman decided to seek legal remedy and Dakshina Kannada District Consumer Disputes Redressal Forum accepted his complaint on 4th April, 2013. After listening to both parties, Additional Bench of the Forum presided by Mr. Vishweshwara Bhat D. with Mr. T. C. Rajashekar as member found that the service provider was at fault. In its order dated 3rd December 2016, the bench decreed Airtel company to either re-allot and activate the number paid for or alternatively pay Rs. 25,000/- with 9% interest from the date of complaint. It also ordered payment of Rs. 20,000/- as compensation for mental agony and hardship and Rs. 5,000/- towards litigation costs within 30 days of the receiving the order.

Abdullah A. Rehman who received his copy of the order days only few back is jubilant about his victory. “Oftentimes corporates riding high on their power assume that they can get away with their flaws by framing several tiresome procedures. It's unfair they take such matters mildly. Today I am glad that through this order, justice is delivered and rekindled the hope in the common man towards our judiciary,” he says.

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Comments

Papu
 - 
Saturday, 4 Feb 2017

Great ....................Capitalism doesnt work in some areas

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July 24,2020

Bantwal, Jul 24: Former Union Minister B Janardhan Poojary on Friday said that people need to shed all their misconception regarding COVID-19 and stop taking it so lightly as it is not just any normal disease.

The 83-year-old politician who was tested positive for covid-19, was recently discharged from hospital after recovering completely.

Giving a word of caution, he said, “Earlier also there have been several diseases like Covid-19 and it has been eradicated. Even covid-19 will be eradicated. So, people should not get scared of the disease instead must fight with it”

“Also, covid-19 patients must not be treated like untouchables as those with symptoms may also not mention it due to the fear of being treated badly,” he added.

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News Network
March 14,2020

Bengaluru, Mar 14: Amid coronavirus threat, Karnataka Chief Minister BS Yediyurappa has ordered shutting down for a week of all places/activities where people gather in large number including swimming pools, shopping malls, schools, colleges, cinema halls etc, state Health Minister B Sriramulu said.

This comes after Yediyurappa chaired an emergency meeting with ministers and senior officials on Friday to discuss the situation.

Earlier, schools in the state had announced early summer vacation for their students this academic year as a precautionary measure. Other public places have been shut down in the state amid the Covid-19 scare.

The shut down in Karnataka comes after various other state governments ordered similar steps. Uttar Pradesh, Kerala, Jammu and Kashmir etc. are some of the states where governments have ordered shut down as a precautionary measure to contain the spread of the deadly coronavirus.

The central government has also taken several steps to contain the virus, including suspension of all visas to India till April 15. Till date, India has reported two deaths and 82 confirmed cases of the deadly coronavirus.

The World Health Organisation (WHO) has declared the coronavirus outbreak a pandemic. The virus, which originated in the Chinese city of Wuhan last year has spread to more than 100 countries worldwide, infecting over 1,30,000 people.

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News Network
April 19,2020

New Delhi, Apr 19: The government on Sunday prohibited the sale of non-essential items through e-commerce platforms during the ongoing lockdown, four days after allowing such companies to sale mobile phones, refrigerators and ready-made garments.

Union Home Secretary Ajay Bhalla issued an order excluding the non-essential items from sale by the e-commerce companies from the consolidated revised guidelines, which listed the exemption given to the services and people from the purview of the lockdown.

The order said the following clause -- "E-commerce companies. Vehicles used by e-commerce operators will be allowed to ply with necessary permissions" -- is excluded from the guidelines.

The previous order had said such items were allowed for sale through e-commerce platforms from April 20.

However, the reason for reversing the order is not known immediately.

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