Even more than three years after demonetisation and all-out efforts to make most transactions through electronic, cash is still king, as it thrives in a digital India, said fintech start-up Paytm founder Vijay Sekhar Sharma.
"While cashless economy is not possible in India, less cash economy will be in the future. Less cash is the only solution, not the elimination of cash," Sharma told IANS in an interview after unveiling an all-in-one payment gateway on Tuesday.
Asserting that it would take 5-10 years for India to make the transition to digital payments from the traditional mode of cash, Sharma, 41, said the e-payment industry benefitted more from the November 8, 2016 note ban and withdrawal of old Rs 1,000 and Rs 500 denominations.
"I think it (demonetisation) helped the industry despite lack of specific help. But the world has changed since then. It is about the scale of distribution of merchants that is what is propelling digital payments," said Sharma.
Most of the cash not only came back into circulation, but also remains as the mode of payment for the majority due to its convenience for the people used to such transactions.
Expounding Paytm's zero service charge, Sharma said the strategy is sustainable as it leads to acquiring more customers and merchants, enabling newer business opportunities.
Paytm also does not levy a service charge to small merchants for its payments services, unlike organised players like Uber.
"Though there is a monetisation model, the merchants who are small shopkeepers, become our financial services customers as they open a bank account, which is profitable."
Paytm secured a Payments Bank license from the Reserve Bank of India to offer a savings bank account, Rupay debit card and money transfer services.
"We are banking on payment services acquiring customers and merchants who avail banking, lending, insurance, wealth and software services like billing software and business ledger software services eventually," Sharma noted.
The mobile first bank services include zero balance and zero digital transaction charge accounts.
"Basically, payments, cloud, commerce and financial services are a cohort we follow. So, payments is our customer as well as merchant acquisition. If it breaks even, we are happy because other line items make more money, he affirmed.
Noting that in a market like India, one cannot price services at a premium unlike in a developed country like the US, the billionaire businessman said a consumer in a developing country would not be able to afford such a hefty charge.
Forbes ranked Sharma as India's youngest billionaire in 2017, with a net worth of $2.1 billion.
While several countries operate on the model of higher service charges, Sharma said newer business models have to be discovered in India, as customer lifecycle value is accounted for more stages than in other nations.
Asked about an upscale retailer like Zara not giving a wallet payment option during its recent end of season sale in Bengaluru, Sharma said Paytm was addressing such hiccups with its all-in-one payment solutions.
"It's an opportunity, because if the retailer has our all-in-one point of sale machine, where in they enter the amount, it shows both the Quick Response code (QR) and card payment options," he observed.
Sharma compared older swiping payment machine to feature phones and modern ones to feature-rich smartphones.
"If you notice, they look like feature phones and the modern day card machine is more a smartphone like. You can add the smatphone components, which can add the features," reiterated Sharma.
Though Paytm's all-in-one QR point of sale machine integrates the billing system, its chief executive said it was not ideal to have an independent QR feature.
Paytm has 16 million strong merchant user base, which Sharma aims to raise to 26 million base in the next one year.
Sharma has launched in this tech city an all-in-one payment gateway and Paytm Business Payments solution, which enable digital payments through multiple methods for small and medium enterprises (SMEs) and an Android point of sale machine.
With the new gateway solution, collecting digital payments through multiple methods can be achieved seamlessly while Paytm Business Payments solution enables automated vendor payments, including employee salaries and customer refunds among others.
The One97 Communications-owned Paytm aims to help SMEs streamline and digitise their business activities using its new solutions, which enhance the overall efficiency of both accepting and making payments.
Paytm has a data bank of over 200 million saved cards and bank accounts, a feature which enables partner apps to shorten transaction times and propel faster conversions while using the all-in-one payment gateway.
Complementing the two solutions, Sharma also launched an all-in-one Android point of sale machine, which can accept payments through all forms such as cards, wallets, UPI apps and even cash.
The device has a QR code that supports all contact and contactless payments, coming with integrated billing software customized solutions for different sectors such as catering, ticketing, parking and others.
The handheld Android device is equipped with an in-built printer, scanner and can also generate bills.
Valued at $16 billion, Paytm is not alone in the fiercely competitive Indian fintech space where a dozen players like PhonePe, MobiKwik, Kotak 811 and deep pocketed international giants Google Pay and Amazon Pay are in the fray.
Comments
VHP are the most jobless people on earth. If they want to do social service..there are a hundreds of things they can do..and it's a very sad reality that these VHP people who are \so called hindus\" haven't read a page of their Scripture..it is their Hindu scripture that tells them to eat beef and other non veg. This clearly shows their level of knowledge. This is all a drama!because I have met so many hindus (I don't lie because I fear Allah) who eat beef..And even Christians who are no where in this beef issue. And i even know of these SAME NATAK HINDUS WHO PUT A NEW BORN MALE CALF INTO GOBAR GAS TANK BECAUSE THEY THINK MALE CALF ARE OF NO USE."
Is it mr true Indian ?,cmon give me a break. First learn English then advice me..from.which wahabist madrasa you learnt English .first learn the difference between \ leaving \" and \" living \" .then advice .sorry I am not a voter in US .if mr trump wins the election .I will be more happy because he knows how to handle Islamic terrorism wel . I am okay with racial profiling and I never met intolerance in this alien land ."
@Ahmed
When trump kicks u out from usa. What u will do. U r leaving in USA. But ur english is very poor.
@Ahmed fake.
ur usa funding and created terrorists. Shame on u.
Just type hilary clinton and taliban on utube. U will get the answer.
I never tried to divide. I tried to unite.
Pork carries lots of diseases an
Mr True Indian .don't talk like nonsense. I doubt you are an Indian.when we live in multi religious society we must respect others faith. If not becoz bastards like you .society gets divided.I clearly say its becoz of people like you sangh parivar is getting into violence mode .are you aware of cheddis power these days ? Come here and see.no no ...I don't think you will get not even tourist visa with your attitude for USA.whether you accept it or not ..100% sure Mr Modi will bring uniform civil code and we will be in real mess thereafter .so always advice respect other faiths .let's keep religion within home and private and outside let's live like Indians.Hindus take out hides from dead animals .do you know that ?...beef meat means buffalo meat also ....there is no restriction for them to eat it .PFI blocked?,I don't think so. They are having free time becoz of congress govt .moment table turns real problem will crop up. We must never underestimate cheddi log .even though I don't endorse them .its the fact .now they are more powerful than before .we might glorify PFI kfd and CFI .but we must know and predict our future positions.certainly we will have more problems if we allign with wahabist mentality groups in coming days.
Bopanna
But we dont eat. Have u seen a single muslim who ate pork. But i have seen many cheddies who eat beef and pork.
Pork is the only animal on earth which eats his own shit.
Pork eaters are also called as shit eaters. Ru pork's shit eater.
What about serving pork to Muhammad and all of you ,?
chaddis are with a intention to spoil youngsters life.
i/o of doing public welfare.
If one visit beef serving hotel it's real fun to see chaddis enjoying beef
Y don't u guys BAN export of beef which has increased
hahahaha look at one of he guy's comment(mainly we have to destroy bunder), for your kind info couple of years ago BEEF MANDI was under he hands of few hindutva activists, why didnt u destroy then ?
these people give big dialogues about go maathe and all and when they boose they make sure that they have a plate of beef fry.
HYPOCRITES.
Go and tell Modi to stop exporting cow meat.....before start killing innocent human kind....you don't have value and respect towards human kind....heartless creatures....killers of Mahatma Gandhi....
Yes you are right ....................Great result ...finally forced to change the tactics .....after Great resistance from Popular front of India and its allies such as Komu souarda vedike and like minded people and all other 95% Indian Citizens ...these fanatics agreed to change the tactics ...Jai Ho ........
WE CAN DO IT.......5 % Fascists V/S All other Sound Minded . Days are near when these Fanatics are dragged into the prison or to rehabilitation centres .
Vishwa hindu Pakistan
These coward people dont have guts to ban beef in goa.
Kick these vhp to pakistan. Police is not able to catch thogadia. How can they catch dawood.
Sachin Tendulkar’s Ferrari car. Udhav Tackrey’s Mercedes car. Baba Ramdev’s many luxurious car's interior are made from gau mata.
replace their car seat with steel chair.
And many luxurious brands in india like channel louis vuitton burberry gucci etc. most POLTICIANS use it. Are made from gau mata.
First look at ur own family member. Might fallen in love jihad.
How u people will survive without beef with alcohol.
Cheddis are known for their deception
Even after they were caught red handed by their own act of love jihad and cow Stealing, they are giving this shameful statements.. In future we will see this cheddis will be trapped in their deception again..
They think people are still fools accepting what they want .. But I wonder why dont some fools still dont understand this game of deception from the deceivers who learnt their lessons from the greatest deceiver on earth, the zionist... who will dump Indians as well as dump the cheddis with their evil acts...
u cannot stop anything in india, india will be the safest place for all like us.
banning caw slaughtering its just a dream.
for coming 100 or 1000 years, u cannot stop cow slaughtering, its our right we will eat till our death.
yes mainly we have to destroy bunder in this case
Hope at least your new strategy will stop beef export!!!
wow good news. Jai hindu rastra.
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