Air India crew takes away buffet food in boxes, complains UK hotel

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February 8, 2017

Mumbai, Feb 8: In a rather embarrassing note, Air India has served a warning to all its flight attendants after a hotel in London complained that some cabin crew members would bring boxes to pack and take away food from the breakfast buffet table to be eaten later.

airindia copyTitled, 'A buffet is not a takeaway', the warning note was sent on Monday by an assistant general manager (AGM) of the in-flight service department. It said: "We have received an unfortunate email from the management of hotel in London stating that some AI crew members regularly come down for breakfast with empty boxes into which they fill food items from the buffet, presumably to eat later."

The letter warned that AI would be forced to take serious disciplinary action against the offenders, adding that "we are aware that this could be a very small minority indulging in such a behaviour". "This may include, not being scheduled on international sectors, as we have no desire to allow the reputation of Air India to be tarnished by a handful of such individuals," the note warned.

An Air India spokesperson said: "Initially this letter appears to be fake because an AGM-grade officer is not authorised to send a circular that has pan India implications. We are investigating the issue." But cabin crew members of AI confirmed that they had received such a letter. They added that the AGM concerned was promoted to the said post only 15 days ago.

Her decision to issue a general warning to all crew hasn't gone down well. A senior cabin member, requesting anonymity, said, "There are a few rotten apples everywhere, not just among cabin crew members."

Though they decried the practice of takeaways from the buffet table, they pointed to three factors that could have got this practice going. "We land in London either at 7.30am or 6.30pm. We are dead tired by then as it's 14-15 hours from the time we have left home. So we just want to crash. Unlike earlier when the layover was 2 days, it's now only 26 hours and so we have to catch up on sleep before the next flight. Even so, only a couple of us would be bringing boxes to fill and eat later. Most don't do that," the crew member said.

"It's the worst for cabin crew who have been taken on contract as they are paid 60% less than the regular crew. The layover allowance is meagre and ranges from $600-1200 per month during which time we do at least ten layovers," he said.

Then again, room service is not provided for free in the said hotel. "It comes with a service charge of 10 pounds so as to discourage people from ordering meals in their room. So one has to dress up and go to the restaurant downstairs for a meal. The menu is limited to sandwiches and such things so one is not inclined to have that lunch/dinner every time one lands there. Since the hotel is located close to Heathrow airport, one has to take the long trip to the city to have a proper meal," he said adding which is why a couple of crew might have started taking some food to eat later.

Comments

Rikaz
 - 
Wednesday, 8 Feb 2017

Its okay, hotel manager is creating a puss out of it.....

Ahmed Ali K
 - 
Wednesday, 8 Feb 2017

Shame on you AI staff who committed this!!!

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News Network
July 14,2020

Bengaluru, July 14: Ahead of the week-long lockdown in Bengaluru starting from Tuesday night, around 35,000 people have left the city and grocery stores and liquor shops are witnessing a rush with customers thronging to stock up on for the shutdown.

According to transport department officials, labourers from other parts of the state migrated in good numbers from Bengaluru ahead of the lockdown fearing that they would have to face similar challenges as they had to confront during the previous shuttering. 

"Yesterday 35,000 passengers left Bengaluru. The number is big given the fact that we are allowing a limited number of passengers in the buses to maintain social distancing," a KSRTC official said.

Tipplers made a beeline for liquor shops and a senior State Excise official said liquor worth Rs 230 crore was sold on Monday alone.

"There was apparently a mad rush yesterday.India Made Foreign Liquor worth Rs 215.55 crore and 14.83 crore worth beer was sold...," the officer said.

In view of the rising coronavirus cases in the city at an alarming proportion, the government decided to impose lockdown from Tuesday 8 pm till 5 am on July 22.

Later, Dharwad and Dakshina Kannada districts too decided to impose a lockdown for nine days and seven days respectively from Wednesday.

"For the past two days there is an unusual rush of customers in our store," an executive of the Metro Cash and Carry said.

According to him, people are buying grocery items and vegetables with long shelf life such as onion, potato, radish, carrot and beetroot.

A salesperson at the Star Bazaar too said people were thronging the store for the past two to three days.

During the Sunday curfew, Home Minister Basavaraj Bommai said the week-long lockdown will be stringent one and government has made all arrangements to address all concerns ahead of the shutdown.

As many as 19,702 people in Bengaluru have tested positive, of which there are 15,052 active cases, while 4,328 have been discharged.

The number of fatalities as of Monday is 321.

Across Karnataka, 41,581 people have tested positive for coronavirus including 24,572 active cases, 16,248 discharges and 757 deaths since the outbreak of the pandemic in the state.
 

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News Network
May 23,2020

Mangaluru, May 23: In order to ensure that students do not miss out on their studies due to educational institutions being shut owing to the coronavirus lockdown, Dakshina Kannada Pre-university College Principles Association (DKPUCPA) is conducting online classes on YouTube for pre-university students.

The online lessons are shot by lecturers at St Aloysius College and the lectures are then uploaded on YouTube enabling students to watch them online.

"The whole world is currently in a crucial situation because of COVID-19, and because of the lockdown, all are forced to stay indoors. Usually, we used to conduct lectures in a class full of students, but now it is a new experience that we are providing the same information to students in their absence," Rajaram Rao, a lecturer said while speaking to news agency.

He said at present these classes are being conducted for second year pre-university students.

If any student has a doubt on any concept, he said they can contact the teachers. "At present, students also are getting information about the teachers who have uploaded the videos. All the information about the teachers is already being uploaded on the system so that they can contact the teacher," he said.

Dhanya, a student, hailed the DKPUCPA for the setting up of the online classes despite the prevailing situation.

"The teachers who have taught in these classes have taught very well, as if they are teaching right in front of us. It has been very useful for me during this time," she said.

The nationwide lockdown imposed to combat the threat posed by the coronavirus pandemic has been extended to May 31.

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News Network
June 3,2020

Bengaluru, Jun 3: Lack of awareness on rail travel norms led to a tense situation on a Karnataka train as a female passenger was forced to disembark midway after her fellow passengers raised a hue and cry on seeing her knuckle stamped, mistaking it for a quarantine stamp, an official said on Tuesday.

"Many passengers on the train with the woman raised a hue and cry on seeing her stamped and complained to the TTE. She was later disembarked at Tumkur," a South Western Railway (SWR) zone official said.

The woman was travelling from Bengaluru to Belagavi as a transit passenger. Her status as such a passenger was stamped on her knuckle.

However, after some time, her fellow passengers observed her stamped hand and misunderstood that she was violating the quarantine norms.

Without realising that she was just a transit passenger who will be quarantined on reaching her destination, they created pandemonium and complained to the travelling ticket inspector.

"Following the public pressure, she was forcibly disembarked in Tumkur station," said the official.

Incidentally, the railways allows transit passengers to travel.

The official said the TTE would not have been aware of the rules and must have yielded to the passengers' pressure.

Later, the woman was allowed to board another train and reach her destination, the official said.

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