Airline passenger suffers burns after headphones catch fire during flight from Beijing to Melbourne

March 15, 2017

Mar 15: The Australian Transport Safety Bureau (ATSB) has issued a passenger warning after a woman's headphones caught fire during a recent flight from Beijing to Melbourne. The airline passenger suffered burns to her face and hands after her battery-powered headphones exploded while she was sleeping during the long-haul flight.

headphones

The woman, who was not identified, said she was listening to music when she dozed off and was awoken by the sound of a loud explosion about two hours into the flight.

"As I went to turn around I felt burning on my face," she said, the ATSB reported. "I just grabbed my face which caused the headphones to go around my neck. I continued to feel burning so I grabbed them off and threw them on the floor. They were sparking and had small amounts of fire.

"As I went to stamp my foot on them the flight attendants were already there with a bucket of water to pour on them. They put them into the bucket at the rear of the plane."

Officials identified the lithium-ion battery in the device as the likely cause of the fire, but did not identify the device's brand. The battery and cover had both melted and stuck to the floor of the plane, authorities said.

During the rest of the flight, passengers were forced to endure the smell of burned plastic, burnt electronics and burnt hair in the cabin, the ATSB reported.

"People were coughing and choking the entire way home," the woman said.

The ATSB warning cautioned travellers about the dangers of using battery-powered devices on board and asked passengers with battery-operated devices to stow them properly and keep spares in their carry-on, not checked baggage.

"As the range of products using batteries grows, the potential for in-flight issues increases," the ATSB said. A spokesman for the ATSB declined to specify the brand and model of the headphones or batteries involved in the incident, The Sydney Morning Herald reports.

"The ATSB has assessed that it is the batteries, as the power source, that caught on fire and are therefore the issue," the spokesman said. "All batteries contain stored energy and are therefore potentially risky."

The incident comes after Samsung recalled millions of Galaxy Note 7 phones last year following multiple incidents of the device's batteries exploding or catching fire. The Federal Aviation Administration soon banned the smartphones from being brought onto aeroplanes in October.

Samsung was forced to eventually discontinue the line and recently concluded that the fires were caused by two battery flaws rather than the devices themselves.

Over the past few years, there have also been numerous incidents involving battery-operated devices catching fire or exploding on planes.

In June last year, a passenger's phone got stuck in the reclining mechanism of his seat during a Qantas flight from Los Angeles to New York. While searching for the device, the seat was accidentally moved crushing the device. It soon began hissing and emitting smoke before catching fire.

In August, passengers were forced to disembark from a plane in Sydney after smoke was seen coming from a traveller's hand luggage in the overhead locker. It was later discovered that lithium batteries had ignited.

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News Network
March 18,2020

San Francisco, Mar 18: Facebook said a bug in its anti-spam system temporarily blocked the publication of links to news stories about the coronavirus. Guy Rosen, Facebook's vice president of integrity, said on Twitter Tuesday that the company was working on a fix for the problem.

Users complained that links to news stories about school closings and other information related to the virus outbreak were blocked by the company's automated system.

Later on Tuesday, Rosen tweeted that Facebook had restored all the incorrectly deleted posts, which also covered topics beyond the coronavirus.

Rosen said the problems were unrelated to any changes in Facebook's content-moderator workforce. The company reportedly sent its human moderators home this week because of the coronavirus outbreak.

A representative for Facebook did not immediately respond to questions on the status of Facebook's content moderators, many of whom do not work directly for the company and are not always able to work from home.

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Agencies
May 27,2020

Due to impacts of COVID-19, shipments of total mobile phones are forecast to decline 14.6% in 2020, while smartphone shipments will achieve a slightly slower decline of 13.7 % year over year to total 1.3 billion units this year, according to a Gartner forecast on Tuesday.

"While users have increased the use of their mobile phones to communicate with colleagues, work partners, friends and families during lockdowns, reduced disposable income will result in fewer consumers upgrading their phones," Ranjit Atwal, Senior Research Director at Gartner, said in a statement.

"As a result, phone lifetimes will extend from 2.5 years in 2018 to 2.7 years in 2020," said Atwal.

In 2020, affordable 5G phones were expected to be the catalyst to increase phone replacements, but now it is unlikely to be the case.

5G phones are now forecast to represent only 11% of total mobile phone shipments in 2020.

"The delayed delivery of some 5G flagship phones is an ongoing issue," said Annette Zimmermann, Research Vice President at Gartner.

"Moreover, the lack of 5G geographical coverage along with the increasing cost of the 5G phone contract will impact the choice of a 5G phone."

Overall, spending on 5G phones will be impacted in most regions apart from China, where continued investment in 5G infrastructure is expected, allowing providers in China to effectively market 5G phones.

The combined global shipments PCs, tablets and mobile phones are on pace to decline 13.6% in 2020, according to the forecast.

PC shipments are expected to decline 10.5% this year. Shipments of notebooks, tablets and Chromebooks are forecast to decline slower than the PC market overall in 2020.

"The forecasted decline in the PC market in particular could have been much worse," said Atwal.

"However, government lockdowns due to COVID-19 forced businesses and schools to enable millions of people to work from home and increase spending on new notebooks, Chromebooks and tablets for those workers. Education and government establishments also increased spending on those devices to facilitate e-learning."

Gartner said that 48 per cent of employees will likely work remotely at least part of the time after the COVID-19 pandemic, compared to 30 % pre-pandemic.

Overall, the work from home trend will make IT departments shift to more notebooks, tablets and Chrome devices for work.

"This trend combined with businesses required to create flexible business continuity plans will make business notebooks displace desk based PCs through 2021 and 2022," said Atwal.

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Agencies
May 20,2020

In a bid to help struggling small businesses in Covid-19 times, Facebook has introduced Shops to help set up a single online store for customers to access on both Facebook and Instagram.

While Facebook Shops is being rolled out from Wednesday, the company will introduce Instagram Shop, a new way to discover and buy products in Instagram Explore, this summer, starting in the US.

The social networking giant also announced that it will invest in features across its family of apps to inspire people to shop and make buying and selling online easier.

"Creating a Facebook Shop is free and simple. Businesses can choose the products they want to feature from their catalogue and then customise the look and feel of their shop with a cover image and accent colours that showcase their brand," Facebook said in a statement late Tuesday.

Any seller, no matter their size or budget, can bring their business online and connect with customers wherever and whenever it's convenient for them.

People can find Facebook Shops on a business' Facebook Page or Instagram profile, or discover them through stories or ads.

"From there, you can browse the full collection, save products you're interested in and place an order — either on the business' website or without leaving the app if the business has enabled checkout in the US," informed the company.

Last month, Facebook announced $40 million in grants for 10,000 small businesses in the US to help them get through these challenging time.

The grants will go to small businesses in 34 locations where Facebook employees live and work.

The company said that in Facebook Shops, users will be able to message a business through WhatsApp, Messenger or Instagram Direct to ask questions, get support, track deliveries and more.

In the future, they will be able to view a business' shop and make purchases right within a chat in WhatsApp, Messenger or Instagram Direct.

Later this year, Facebook will add a new shop tab in the navigation bar, so people can get to Instagram Shop in just one tap.

Facebook said it is making it easier to shop for products in real time.

Soon, sellers, brands and creators will be able to tag products from their Facebook Shop or catalogue before going live and those products will be shown at the bottom of the video so people can easily tap to learn more and purchase.

"We're starting to test this with businesses on Facebook and Instagram, and we'll roll it out more broadly in the coming months," said the company.

Facebook is also working with partners like Shopify, BigCommerce, WooCommerce, ChannelAdvisor, CedCommerce, Cafe24, Tienda Nube and Feedonomics to support small businesses.

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