Even more than three years after demonetisation and all-out efforts to make most transactions through electronic, cash is still king, as it thrives in a digital India, said fintech start-up Paytm founder Vijay Sekhar Sharma.
"While cashless economy is not possible in India, less cash economy will be in the future. Less cash is the only solution, not the elimination of cash," Sharma told IANS in an interview after unveiling an all-in-one payment gateway on Tuesday.
Asserting that it would take 5-10 years for India to make the transition to digital payments from the traditional mode of cash, Sharma, 41, said the e-payment industry benefitted more from the November 8, 2016 note ban and withdrawal of old Rs 1,000 and Rs 500 denominations.
"I think it (demonetisation) helped the industry despite lack of specific help. But the world has changed since then. It is about the scale of distribution of merchants that is what is propelling digital payments," said Sharma.
Most of the cash not only came back into circulation, but also remains as the mode of payment for the majority due to its convenience for the people used to such transactions.
Expounding Paytm's zero service charge, Sharma said the strategy is sustainable as it leads to acquiring more customers and merchants, enabling newer business opportunities.
Paytm also does not levy a service charge to small merchants for its payments services, unlike organised players like Uber.
"Though there is a monetisation model, the merchants who are small shopkeepers, become our financial services customers as they open a bank account, which is profitable."
Paytm secured a Payments Bank license from the Reserve Bank of India to offer a savings bank account, Rupay debit card and money transfer services.
"We are banking on payment services acquiring customers and merchants who avail banking, lending, insurance, wealth and software services like billing software and business ledger software services eventually," Sharma noted.
The mobile first bank services include zero balance and zero digital transaction charge accounts.
"Basically, payments, cloud, commerce and financial services are a cohort we follow. So, payments is our customer as well as merchant acquisition. If it breaks even, we are happy because other line items make more money, he affirmed.
Noting that in a market like India, one cannot price services at a premium unlike in a developed country like the US, the billionaire businessman said a consumer in a developing country would not be able to afford such a hefty charge.
Forbes ranked Sharma as India's youngest billionaire in 2017, with a net worth of $2.1 billion.
While several countries operate on the model of higher service charges, Sharma said newer business models have to be discovered in India, as customer lifecycle value is accounted for more stages than in other nations.
Asked about an upscale retailer like Zara not giving a wallet payment option during its recent end of season sale in Bengaluru, Sharma said Paytm was addressing such hiccups with its all-in-one payment solutions.
"It's an opportunity, because if the retailer has our all-in-one point of sale machine, where in they enter the amount, it shows both the Quick Response code (QR) and card payment options," he observed.
Sharma compared older swiping payment machine to feature phones and modern ones to feature-rich smartphones.
"If you notice, they look like feature phones and the modern day card machine is more a smartphone like. You can add the smatphone components, which can add the features," reiterated Sharma.
Though Paytm's all-in-one QR point of sale machine integrates the billing system, its chief executive said it was not ideal to have an independent QR feature.
Paytm has 16 million strong merchant user base, which Sharma aims to raise to 26 million base in the next one year.
Sharma has launched in this tech city an all-in-one payment gateway and Paytm Business Payments solution, which enable digital payments through multiple methods for small and medium enterprises (SMEs) and an Android point of sale machine.
With the new gateway solution, collecting digital payments through multiple methods can be achieved seamlessly while Paytm Business Payments solution enables automated vendor payments, including employee salaries and customer refunds among others.
The One97 Communications-owned Paytm aims to help SMEs streamline and digitise their business activities using its new solutions, which enhance the overall efficiency of both accepting and making payments.
Paytm has a data bank of over 200 million saved cards and bank accounts, a feature which enables partner apps to shorten transaction times and propel faster conversions while using the all-in-one payment gateway.
Complementing the two solutions, Sharma also launched an all-in-one Android point of sale machine, which can accept payments through all forms such as cards, wallets, UPI apps and even cash.
The device has a QR code that supports all contact and contactless payments, coming with integrated billing software customized solutions for different sectors such as catering, ticketing, parking and others.
The handheld Android device is equipped with an in-built printer, scanner and can also generate bills.
Valued at $16 billion, Paytm is not alone in the fiercely competitive Indian fintech space where a dozen players like PhonePe, MobiKwik, Kotak 811 and deep pocketed international giants Google Pay and Amazon Pay are in the fray.
Comments
Shocked !!! This is height of Foolishness!!!
Better let him drink and bath with cow urine and cow dung instead of water and soap to get disease less person on earth and prove to world that v the Indians are advance foolish people on earth in this current advanced technological world. So other countries to laugh at us.......Jago mera hindu bhaiyo jago, Use your brain/ intellect.
No one can deny that there is one ultimate power which runs/control the universe to work systematically and we should believe in the same.But it doesn't mean that we will make everything as God, So think twice before accepting any thing as God.
Jai Hind
Foolish, let him and his family eat Cow dung all will be out of dangerous cancer disease
Face is the index of mind
Why don't you apply it on your forehead, and Recommend it for all VHP, BD, RSS, one more Muthala Sena........................................
So that antisocial thought waves can be blocked within spreading to Innocent and Friendly People.
AFTER APPLYING THIS BULLSHIT, NO RESALE VALUE FOR THIS MOBILE.....HAHAHAHAHAH
Degitalized Cow Dung....
Digitalized Cow Dung...
Buahahahahaha
let him apply cow dung on his head.
And stop talking nonsense.
Shankar Lalji
what about Thailandi cow dung? Can it be other than Indian cow dung? We are concern about our friend Mr.Kotian living in Thailand. Please clarify.
Also Please apply cow dung on your face to protect your face from hot SUN rays.......
First apply cowd dung to his brain then every thing will be free from radiation.
This is the extent of RSS mind.
God help us from these crazy minds.
Better apply this to your pukli
hahaahahaha....
I can't just stop laughing....you made my day end with laugh...
Ask Smriti Irani and Sushma to wear Cow dung Tilak and use as lipstick to avoid food poison..! Lol
no need...ha ha...already cow dung is filled in your brains....so no need to waste more.....right?
That is a Bullshit . Wa marl Marre. Soon Tilak will be replaced with Dung
Dear Natwar
May be they already have in the meeting thats Y they have blindly Protecting cows only in the media and killing in reality. There are many who eat _____ and act like shits in public.
You cant decide along, IPhone and Samsung phone manufacturer should decide it....this guy is talking crap....
What a shit?????
_____ like shits.
budda satak gaya
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