Bengaluru, Jan 6: Cab aggregators are once again in news for the wrong reasons after an Ola cab driver misbehaved with a 34-year-old woman passenger and even threatened to kill her when she raised an alarm.
But what followed was worse. The woman, a software engineer, immediately called the Ola emergency number following which they asked her to check if the driver was drunk. She later pressed the emergency button on the Ola app but received a message asking her to dial 100. After the aggregator failed to help her, she said she was lucky to be saved by the public.
Reacting to the incident, an Ola spokesperson said, “We regret the unfortunate incident and have immediately terminated the driver-partner from the platform upon receiving the complaint.”
Shruthi G (name changed), an employee at a software company at Bagmane Tech Park in Mahadevapura, booked an Ola cab after her work in the evening of January 3. She booked pick-up stops at two locations as she had to pick her four-year-old daughter from the day-care centre, which is 2 km away from her house.
However, around 6.22 pm, when the cab reached Malleshpalya near Kids Castle, the driver did not stop the vehicle. He asked her to get down at the last drop location. She told him to stop and tried to open the doors but he locked the doors, insisting that she sit in the car. When she resisted, he held her hands and abused her; he even threatened to kill her if she raised an alarm.
The victim said she pressed the emergency button on the app twice but only got a message advising her to call the police.
When she called the Ola emergency number, the person at the other end asked about her condition and to check whether the driver was drunk. They called back after one-and-a-half hours when she was filing a complaint at the police station.
“Ola did not make any efforts to reach out to the police or do anything to track my location and help me in that situation,” she said.
The victim called 100 and the staffer at the control room asked her which area she was in. Since she was familiar with the area, Shruthi was able to give her location.
“First they told me that the area comes under Baiyappanahalli. Later, they said it comes under HAL. Finally, they figured out the location. It took 20 minutes for the police to reach the spot,” she said.
What saved Shruti was her sheer instinct and luck. Alone in the cab, she started raising an alarm. Luckily, commuters in the other vehicles next to the cab noticed her screaming for help and stopped the driver.
“If this is the kind of security Ola provides its customer, it is very questionable,” she said. “If we have to really call the police during an emergency then why they put out the number and emergency button, it’s a waste of time during that crucial situation. If they directly told us to dial 100 during an emergency, it will save time. Lakhs of commuters take Ola cabs thinking it is safe but they have no mechanism to check their drivers and track their customers in danger.”
Baiyappanahalli police said the accused Bhimashankar Malged was arrested and remanded in judicial custody following the complaint.
Comments
If you would like to improve your knowledge only keep visiting this
website and be updated with the hottest information posted here.
Also visit my blog - best vitamin oil for
skin: http://www.ibest.org.ma/component/k2/itemlist/user/317301
Hi there, yes this paragraph is actually good and I have learned lot of things from
it concerning blogging. thanks.
Also visit my web blog :: what is the best vitamin c to take: http://www.zgztjj.com/comment/html/index.php?page=1&id=200
I don't even understand how I finished up here, however I assumed this publish was good.
I do not recognise who you might be but certainly you are going to a famous blogger
when you aren't already. Cheers!
Here is my web-site; vitamin c e ferulic acid serum: http://www.dubarah.com/?option=com_k2&view=itemlist&task=user&id=2087732
Hello just wanted to give you a brief heads up and let you know a few
of the images aren't loading properly. I'm not sure why but I think its a linking issue.
I've tried it in two different web browsers and both show the same outcome.
my homepage :: best vitamin c serum for face: http://www.good-master.in.ua/index.php/component/k2/itemlist/user/122185
Pretty! This has been a really wonderful post. Thanks for providing this information.
My blog :: vitamin c serum reviews (http://a.web336.com/comment/html/index.php?page=1&id=53917: http://a.web336.com/comment/html/index.php?page=1&id=53917)
This website definitely has all the info I needed about this subject and didn't know who to ask.
my web page - vitamin c serums for skin: http://www.leon-print.ru/?option=com_k2&view=itemlist&task=user&id=5974…
Heya i am for the primary time here. I came across this board
and I find It really useful & it helped me out a lot.
I hope to provide something again and help others like you aided me.
Feel free to visit my blog post: williams allegro review: http://www.laalianza.net/profile.php?a=6241
Wonderful, what a blog it is! This web site presents valuable data to us, keep it up.
Check out my website :: best digital stage
piano: http://lxxedk.com/comment/html/index.php?page=1&id=2135
My partner and I absolutely love your blog and find nearly
all of your post's to be just what I'm looking for.
Would you offer guest writers to write content available for
you? I wouldn't mind publishing a post or elaborating on a lot of
the subjects you write in relation to here. Again, awesome web log!
Also visit my web page - best digital piano under 1000: http://www.sj1000.cn/comment/html/index.php?page=1&id=6613
What's up i am kavin, its my first occasion to commenting anywhere, when i read this piece
of writing i thought i could also make comment due
to this brilliant article.
Also visit my blog post :: daily
weight loss: http://zizhu111.com/comment/html/index.php?page=1&id=4359
Heya! I just wanted to ask if you ever have any
trouble with hackers? My last blog (wordpress) was
hacked and I ended up losing a few months of hard work due
to no back up. Do you have any methods to stop hackers?
Stop by my blog post: Waist Trainers - Declan: http://mosaic.ieat.ro/trac/ticket/39709 -
I've been browsing on-line greater than 3 hours lately, but I
by no means discovered any attention-grabbing article like yours.
It is pretty value enough for me. Personally, if all website owners and bloggers made good
content material as you did, the internet will probably be a lot more helpful than ever before.
Feel free to visit my homepage :: intwebdirectory.com: http://www.intwebdirectory.com/articles/22215-sound-guidance-on-how-to-…
Add new comment