Bengaluru, Jan 16: Amping up the online payment experience for consumers, Razorpay, the leading full-stack financial services company, today launched a new product, Instant Refunds for businesses.
This new feature activates refunds and credits the customer's source account across payment methods such as credit card, net banking, and UPI within a minute of initiation.
India is one of the fastest-growing online retail markets today. About 71 per cent of internet users in the country purchase products online. Today, the refund process has two major pain points for both the end customer and the business.
First, a delay of five-seven business days for the customer in receiving the money because of multiple intermediaries like the acquiring bank, issuing bank and the networks (VISA/MasterCard/Rupay).
Second, the lack of transparency during the entire refund process for both the customer and the business. This long cycle of processing refunds is a significant problem with every popular payment method in the industry.
By issuing refunds instantly, Razorpay will help businesses retain their customers, build trust through an improved hassle-free payment experience and provide complete transparency on refunds to both the business and the end-user.
This new feature will also reduce the dependence on manpower as every refund issue on an average leads to ten service emails or calls from customer support teams.
"Instant Refunds are the new normal and central to great customer experience. A lot of consumers fail to use online payment methods as they feel getting refunds through an online platform is a very time-consuming task; hence they prefer CoD as the best alternative. Given the technological advancements being made in the fin-tech ecosystem, its fair for customers to expect refunds as fast as possible. A solution like Instant Refunds will not only help build consumer confidence in digital payments but also reduce losses for e-commerce companies where CoD has become an expensive option with more than 50 per cent online transactions made through cash", said Shashank Kumar, CTO & Co-founder of Razorpay.
"Our Instant Refunds feature ensures that the refund is processed at a 3600x faster pace than the normal expected time of five-seven business days. The team is focused on creating new technologies designed to make the entire payment lifecycle hassle-free. We believe this new feature will make customers experience a notch higher, help brands create a competitive advantage, and even make them more profitable", he added.
Razorpay's growth has been uphill, particularly in the last two years. With a 500 per cent growth in 2019, the company has been witnessing a healthy growth rate of 35 per cent month-on-month.
The company also recently launched its corporate credit cards for its partner businesses, RazorpayX current accounts, support for freelancers and homepreneurs, and acquired Opfin, a payroll and HR management software company.
Currently powering payments for over 800,000 businesses including the likes of Indigo, BSE, Thomas Cook, Reliance, SpiceJet, Aditya Birla, Sony, and Oyo, the team plans to increase this count to 1,400,000 by this year. The full-stack financial solutions company expects a 4x growth in its revenue by the end of the next fiscal year.
This story is provided by NewsVoir. ANI will not be responsible in any way for the content of this article.
Comments
I’m impressed, I must say. Truly rarely do I encounter a website that’s both educative
and entertaining, and I want to tell you, you've struck the nail on the head.
Take a look at my web site :: Deck
Heroes hack Free download: http://Www.Realhacks24.com/deck-heroes-hack/
If Mr.Bhat arrested then it will be in Guinnus Book of records!! Congress Government have no guts to do it!! Mr. Bhat a well known figure in creating communal tension involving directly / indirectly in various types of crimes in our district since 35 years!!! but no Government so far not even able to file an FIR against him!! This is very sad news for peace loving people of this district. In this case also CID is helpless.
Do anybody have the guts to touch this chaddi? Hope atleast this time.
Put him behind the bars. Law is equal to all.
No one can touch bhat, even congRSS goverment cannot touch him because all are wearing his chaddi.
Not god call father or baap, shame on you yaar study history of that rowdy bhat, do you know he is barking about cow but he is selling cow from your mother land sulliya asram,
Arrest this insect of mangalore Before he spread the virus
he will get punishment for his mistake,. but why people are so much interested in his life,
Prabhakar Bhat is Like Poojary, No hold for tongue. creating non sense in the society
kalladka bhat dont have any work to go behind this rape case?
Manohar! This is the problem with you guys.. If he says one word against Minorities then he is god for you.. grow up buddy! Before making him god try to understand what type of god he is? Good or bad!
No guts to congress arrest bhat, its 100% sure.. this congress only cheating minoties name of bhat and RSS. they are also blindly supporting Congress.. Above 70% of congress leaders touched with RSS. then how they are arrest
This person actually divides the community with his poisonous speech causing hatred among people.
It is individuals choice how he/she wants to live.
How can he impose Hindutwa on others who has his own principles.
There is a limit for toleration and patience, one day when the limit exceeds, then automatically faces the consequence.
If the law can not protect, then it needs to protect the law and do the justice to all.
Manohar ,
There are many faces who are sheep in front & Fox from behind.. Which u guys are unable to recognize... Go and ask with the Victim. If u personally did not met them. then Dont judge and give certificate of Honesty... A honest person will never give hate speeches..
Now behind Harish Murder ???? who sponsored ??? who is giving bike , car, money and legal protection to Bhajrang dal Boys???
If brain map Mr. Bhat ..... all these stories will come out.
He is the paid goonda from RSS. Its the closing time of bhatta.
Manohar, Bhatta is a stray animal......
will congi govt show guts to teach him lesson? i dont think so bcz most congi leaders are in touch with him
Guilty Must be Punished.
Such dual personality person cant fool people for long
Bhat bajrangi clean bowled....jail term not less then 10 years.....all the best....
The Great RSS!!!!
sabko pap yek din bugathna hoga.
Put him in jail forever, he s one and only person who creates communal dispute in the society.
THU THO GAYA BHAT ISS BAAR...
Must be a trap by congress, Kalladka Bhat is a prominent personality. goons are trying to defame some innocents
Great Personality of Tulu Nadu, This s the Fake news, he s like god to us, he cant make this .
Bhat is a murderer, This type of goons must be sent to pakistan.
Add new comment