Bengaluru, Jan 6: Cab aggregators are once again in news for the wrong reasons after an Ola cab driver misbehaved with a 34-year-old woman passenger and even threatened to kill her when she raised an alarm.
But what followed was worse. The woman, a software engineer, immediately called the Ola emergency number following which they asked her to check if the driver was drunk. She later pressed the emergency button on the Ola app but received a message asking her to dial 100. After the aggregator failed to help her, she said she was lucky to be saved by the public.
Reacting to the incident, an Ola spokesperson said, “We regret the unfortunate incident and have immediately terminated the driver-partner from the platform upon receiving the complaint.”
Shruthi G (name changed), an employee at a software company at Bagmane Tech Park in Mahadevapura, booked an Ola cab after her work in the evening of January 3. She booked pick-up stops at two locations as she had to pick her four-year-old daughter from the day-care centre, which is 2 km away from her house.
However, around 6.22 pm, when the cab reached Malleshpalya near Kids Castle, the driver did not stop the vehicle. He asked her to get down at the last drop location. She told him to stop and tried to open the doors but he locked the doors, insisting that she sit in the car. When she resisted, he held her hands and abused her; he even threatened to kill her if she raised an alarm.
The victim said she pressed the emergency button on the app twice but only got a message advising her to call the police.
When she called the Ola emergency number, the person at the other end asked about her condition and to check whether the driver was drunk. They called back after one-and-a-half hours when she was filing a complaint at the police station.
“Ola did not make any efforts to reach out to the police or do anything to track my location and help me in that situation,” she said.
The victim called 100 and the staffer at the control room asked her which area she was in. Since she was familiar with the area, Shruthi was able to give her location.
“First they told me that the area comes under Baiyappanahalli. Later, they said it comes under HAL. Finally, they figured out the location. It took 20 minutes for the police to reach the spot,” she said.
What saved Shruti was her sheer instinct and luck. Alone in the cab, she started raising an alarm. Luckily, commuters in the other vehicles next to the cab noticed her screaming for help and stopped the driver.
“If this is the kind of security Ola provides its customer, it is very questionable,” she said. “If we have to really call the police during an emergency then why they put out the number and emergency button, it’s a waste of time during that crucial situation. If they directly told us to dial 100 during an emergency, it will save time. Lakhs of commuters take Ola cabs thinking it is safe but they have no mechanism to check their drivers and track their customers in danger.”
Baiyappanahalli police said the accused Bhimashankar Malged was arrested and remanded in judicial custody following the complaint.
Comments
Temple are filled with IDOLs, All idols doesnt speak, it cannot help itself, it cannot move,,,, & ALLAH say human are intelligent when they THINK. I wonder Y intelligent beings are not thinking ???????
VEDAS says NA Tasya Pratima Asti... There is no image, statues and pictures of God.. Why are u worshiping such thing which is life less.
WORSHIP THE CREATOR NOT HIS CREATION... (Quran speaks lot about our LIFE and the creation of all that exists..) If the creator says Mankind is intelligent .. Then FIND out Who is worthy of Worship rather than blindly following and worshiping the LIFELESS objects..
SEEK guidance from the one who gave us soul, Just say OH God, the one who gave me soul - GUIDE me to the TRUTH..
U will be on the path of those who are successful... GOOD LUCK May ALLAH guide those who look for HIM.
I say you give all your other temples to Muslims and keep that 3 temple.
BJP always keeps this Rama mandir issue open to contest in election, if they build Rama mandir issue is closed, then there will not be a big issue to contest in election. One thing is clear BJP wont build Rama mandir. They are following divide & rule.
BJP is counting downfall because of such morons in their party
And about this giving and keeping business....does he thinks that it's as easy as giving his daughter to a Muslim boy
Guys,
Why Swami is handling the Muslim community because his only one daughter ran away with Muslim guy that is why he is in pain so everywhere he is carrying that pain that he was not able to control his daughter. we should understand his pain. just ignore him.
Subramanya swine has nothing to do as his name is fading away from active politics, this is just a publicity gimmick.
He went on top list of jokers in BJP for this joke...see the pic, he himself is not controlling on his own joke..
He is a big joker, see how he is laughing on his own joke...
Swami dreaming in day time, Contraction of temple I am sure not in your this life. you should take a rebirth again.
To dear Fair Hindu Brothers,
Please have control on his tongue. Truly, he does not represent Hindu Community.
As in every community, there are black sheep. He could be one of them,
However once again, his comments has no bearing with Fair Hindus. The strange, why BJP does not want to stop such crazy leaders to be in their core committee.
Therefore even BJP is also not yet all representing real HIndus.
Now in India, we need a very strong party in the national level., like AAP in Delhi., consisting of like minded fair and open people. Let us encourage AAP in the next election.
In Delhi, they are success, God willing they can be successful in Centre.
A New deception to FOOL people & Unthinking saffron plan to loot. More deception will come when Elections are nearer & nearer...
Looting the country & destroying the peaceful society is the only agenda of Such LOOTERS...
Forget about 3 mosques, we will not give you a dust from them...
one of sardar's of stupid .... joker swamy :p
Susu Swami network begins for the year 2016..
Ye tho pagal swami hai. !
Why only such jokers are leaders in BJP.
BJP Credibility and fate of commons : Yatha raja - Ta tha praja.
It is better if this stupid concentrates himself on fixing unemployment problems around...temple construction is not an issue for people...
forget about 3 temples............even you can not get 3 hairs instead.............. if the Ram janmabhoomi issue is resolved , then saffronists have no issue to revolt innocents against Us
Swami very understanding Gentleman as well he assume Millions of Millions Hindustani's are big buffoons what he thinks so, probably he do not understand why Temples, Mosques, Churches or any other spiritual places, swami for you better stay in spiritual place as a puja that is best job for you or better to go Tamilnadu and join Cheala work very good or we have to have some different options to you Gentle man.
Jai Hindustan
election joke
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