Police check for passport may take just 8 days in future

February 21, 2016

The humble passport is creating its own little revolution in governance in India. Like the landline telephone of yore, the acquisition of a passport signalled a rise in social status a few decades ago because you had jumped through several hoops to get it.passport

Over the past few years, Indians have found it easier to get a new passport or have one renewed at computerised seva kendras, which have taken some of the tension out of the exercise, and serve 50,000 people a day. The passport, like the Aadhar card, is writing its own governance script, and government departments are adapting to keep up.

By the end of 2015, 6.33 crore Indian citizens possessed valid passports, up from 5.19 crore in 2013. This week, the ministry of external affairs (MEA) expanded its footprint with a passport kendra in Arunachal Pradesh. "We now cover the entire country," says Muktesh Pardeshi, chief passport officer.

Appointed India's next ambassador to Mexico, Pardeshi has helmed the MEA's passport campaign for the past five years. Having spruced up the front end of the passport service system by tying up with TCS and boosting manpower, Pardeshi says they are now tackling the back end. The weakest link here is police verification, but it is also the most critical component of the passport issuance process.

We all know how tough that can get — a deadly cocktail of inefficiency and corruption. Last year, MEA and states held a brainstorming session to fix this. In the past months, technology, coercion and political push has succeeded in integrating 683 of 731 police districts in India with the passport system online.

This means police verification documents travel from passport offices to the police stations electronically, and return the same way. Police stations can no longer say, "document kho gaya" or no one was available to carry the papers. An e-trail shows how long the police station sat on it. This is very different from the days when you pleaded with the police station, or looked for someone who could "influence" them and found yourself funding a lot of "chai-paani" along the way.

Directors general of police in all the states have been provided with electronic dashboards to track progress, and pull up errant officials. In 2015, this brought the time taken for verification down to 34 days from 49 in 2013 despite the fact that passport applications shot by 40% across the country. This year, it is expected to come down to eight days. "We will soon bring J&K and Nagaland police districts within this ambit," Pardeshi said.

The revolution has been most visible in Uttar Pradesh. Over the past couple of years that the new system has been in practice, UP has jumped from issuing 6.5 lakh passports to 13 lakh passports a year. In 2015, UP, Tamil Nadu, Maharashtra and Kerala issued more than 10 lakh passports each. At the five-lakh-mark are West Bengal, Telangana, Gujarat, Karnataka and Punjab, while the highest growth was seen in Assam, Meghalaya, Manipur and Tripura.

MEA has reduced the categories of passports that need pre-police verification, and is aiming for post-verification for the bulk of Indian citizens. So, if you submit your Aadhaar, voter and PAN cards and a signed affidavit, you can pick up your passport and travel, and get verified after you return.

By August 2015, MEA had completely integrated the Aadhaar database with the passport system. This has taken the passport issuance process closer to a biometric verification.
MEA is also pushing for the early rollout of the crime and criminal tracking and networking system (CCTNS), which will be able to verify if you have a criminal record.

But police verification can never be done away with, so the MEA has developed an app for the police. Constables will receive their assignments on the app, which is GPS-enabled, and they can take photographs, scan documents and mail them to their bosses.
Commissioners are equipped to assign services and check the verification before reverting to the RPO. The app is connected to an online SMS system which seeks instant citizen feedback, keeping policemen on their toes. Seems like it's time for everyone to fly.

Comments

Mohammed
 - 
Monday, 22 Feb 2016

Really sad that Inside passport office in Bangalore, they started imposing fines on poor people. The Last Counter officials dont know to talk Hindi, English, or Kannada in Bangalore Passport Office. They can talk only in Tamil. Recently My Relative who was labour was fined for Rs.5000/- & reason was untold. The lady officer who fined him was not ready to tell reason at all.
Really sad there is nobody inside the passport office to help poor people who want to go out of country for their livelihood. The first two counters inside the bangalore office are from TCS. The last counter is Ministry official who are so old, who cant even operate the computers perfectly. The ministry is misusing our Tax funds in wrong manner. The poor people are fined for no reason.

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May 21,2020

Bengaluru, May 21: With temples yet to open for devotees as coronavirus restrictions are in place, the Karnataka government is preparing for live streaming of sevas (service) and poojas offered to deities at temples that comes under the state's Hindu Religious Institutions and Charitable Endowment Department.

The government has also decided to develop an app and web-based software with an intention to provide information to devotees regarding temples, also to facilitate online donations and advance booking for various sevas offered there.

Regarding online live streaming, Commissioner of the Hindu Religious Institutions and Charitable Endowment Department has written to the Deputy Commissioners of all the districts and Executive Officers seeking a list of temples that comes under their jurisdiction where such facility can be provided.

"It has been intended to do online live streaming of sevas and pooja rituals at temples that come under the department in the backdrop of COVID-19 crisis. In this regard it is requested to provide a list of temples where online live facility can be provided to devotees, by abiding the traditions and practices of the temple," the letter said.

Though the temples are holding daily poojas and rituals, they are not open to public for now, with COVID-19 induced lockdown restrictions in place.

Officials had recently had stated that the department was planning to have a standard operating procedure (SOP) in place, that needs to be followed at temples in a post lockdown scenario, once they are opened for the public.

There are over 34,000 temples in the state that come under the department.

Meanwhile, in another letter to DCs of 15 districts, also Executive officers and administrators of 'A' grade temples, aimed at development of app and web-based software, the Commissioner has sought information regarding sevas offered at temples in their jurisdictions and those sevas for which option can be provided for devotees to do advance booking.

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News Network
February 3,2020

Feb 3: The Karnataka government is probably the only state to have so many nodal agencies to deal with investment proposals. There is the KIADB, Karnataka Udyoga Mitra, State High Level Clearance Committee (SHLCC), State Level Single Window Clearance Committee (SLSWCC) and District Level Single Window Clearance Committee.

While the government claims these have been created to speed up the process of setting up industries, they’re only delaying it. “A four-to-five year delay in acquiring land has become the norm,’’ say industry sources.

“These entities are only adding layers of obstacles to investors and is not really helping industries,” said a senior IAS officer.

While DLSWCCs are headed by deputy commissioners are empowered to clear investment proposals up to Rs 15 crore, SLSWCC, headed by the industries minister, clears proposals more than Rs 15 crore and up to Rs 500 crore. Proposals worth more than Rs 500 crore have to be cleared by SHLCC chaired by the CM. These entities have to meet regularly and clear proposals. But often, these meetings don’t happen as scheduled. “The delay starts from here,” said Vasant Ladava, industrialist and member of Karnataka Industries and Commerce, Bengaluru.

The single-window agencies involving representatives of departments like industries, revenue, pollution control board and forest are supposed to collectively give necessary clearances required for industries. “But, of late, they have become only project approvers without other responsibilities, leaving investors in the lurch,” said Ladava.

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February 22,2020

Bengaluru, Feb 22: Thanks to joint efforts by the Protector of Emigrants in Bengaluru and Indian Embassy in Qatar, a 26-year-old woman from Karnataka who had been kept in confinement in Qatar has been rescued and brought back to India.

Anupama (name changed) from Holenarasipura in Hassan district arrived in Bengaluru on Thursday night. She was allegedly locked up in a house for 14 days, restrained from using a mobile and wasn't fed. There were three other women with her. On the midnight of February 12, they broke the window panes and fled before contacting local police.

Anupama, a diploma graduate in computer science, was jobless and her friend working in Kuwait suggested she try for a job abroad. She contacted an agency based in Chikkamagaluru which offered her a nanny's job in Qatar. After document verification, the agency demanded she pay Rs 2 lakh but she said she didn't have that kind of money.

The agency sent Anupama on a visitor visa but told her if questioned by immigration officials, she must claim she was visiting her sister. They also gave her a return ticket.

As Anupama was travelling abroad for the first time, she said she was ignorant about several things.

On January 12, Anupama left Bengaluru. But as she reached Qatar, all her documents, including passport, were confiscated by the agency. Her return ticket was cancelled and she was sent to a house to work as babysitter-cum-cook for Rs 30,000. She lived with four other maids in the same house, where they were made to work for 16-18 hours a day.

"I used to wake up around 5.30am every day and had to prepare breakfast for the employers by 6.30am. My work would end around 11pm every day. We never even got time to eat," Anupama told media on Friday. Four days into work, Anupama's nose started bleeding. However, the employers cared little and insisted she continue to work. After 18 days, she requested her employers that she be relieved.

The agency sent her to a house where three women were already present and locked her up with them. "They used to give us a glass of raw rice, an onion, tomato and potato to cook for ourselves. While we got rice every day, we had to use the vegetables for three days. We were not supposed to use mobiles or go out. Two people were monitoring us," she recalled.

Anupama and the others decided to approach police but for that they needed to escape. Around 1.30am on February 12, the four women managed to break window panes and jumped out. They ran for more than a kilometre and managed to approach police, who summoned the agency and got the women to speak to their families.

Anupama called her brother-in-law, who approached the Protector of Emigrants office in Koramangala, Bengaluru. Shubham Singh, PoE in Bengaluru, said they took up the issue with the Indian Embassy in Qatar, which immediately got in touch with Qatar police. Anupama said, "We were kept in prison for a couple of days and were sent to the deportation centre later."

Meanwhile, the Indian embassy got the agency to return the women's documents. However, the agents did not pay their salaries. Two of the women were sent to Hyderabad and the third to Kerala. On Friday, Anupama met Singh at his office, where her statement was recorded. "We have started the process of initiating action against the agency in India," he said.

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