Lecturer, Dubai beautician among the new faces in Dakshina Kannada ZP

Bengaluru, Jan 16: Amping up the online payment experience for consumers, Razorpay, the leading full-stack financial services company, today launched a new product, Instant Refunds for businesses.

This new feature activates refunds and credits the customer's source account across payment methods such as credit card, net banking, and UPI within a minute of initiation.

India is one of the fastest-growing online retail markets today. About 71 per cent of internet users in the country purchase products online. Today, the refund process has two major pain points for both the end customer and the business.

First, a delay of five-seven business days for the customer in receiving the money because of multiple intermediaries like the acquiring bank, issuing bank and the networks (VISA/MasterCard/Rupay).

Second, the lack of transparency during the entire refund process for both the customer and the business. This long cycle of processing refunds is a significant problem with every popular payment method in the industry.

By issuing refunds instantly, Razorpay will help businesses retain their customers, build trust through an improved hassle-free payment experience and provide complete transparency on refunds to both the business and the end-user.

This new feature will also reduce the dependence on manpower as every refund issue on an average leads to ten service emails or calls from customer support teams.

"Instant Refunds are the new normal and central to great customer experience. A lot of consumers fail to use online payment methods as they feel getting refunds through an online platform is a very time-consuming task; hence they prefer CoD as the best alternative. Given the technological advancements being made in the fin-tech ecosystem, its fair for customers to expect refunds as fast as possible. A solution like Instant Refunds will not only help build consumer confidence in digital payments but also reduce losses for e-commerce companies where CoD has become an expensive option with more than 50 per cent online transactions made through cash", said Shashank Kumar, CTO & Co-founder of Razorpay.

"Our Instant Refunds feature ensures that the refund is processed at a 3600x faster pace than the normal expected time of five-seven business days. The team is focused on creating new technologies designed to make the entire payment lifecycle hassle-free. We believe this new feature will make customers experience a notch higher, help brands create a competitive advantage, and even make them more profitable", he added.

Razorpay's growth has been uphill, particularly in the last two years. With a 500 per cent growth in 2019, the company has been witnessing a healthy growth rate of 35 per cent month-on-month.

The company also recently launched its corporate credit cards for its partner businesses, RazorpayX current accounts, support for freelancers and homepreneurs, and acquired Opfin, a payroll and HR management software company.

Currently powering payments for over 800,000 businesses including the likes of Indigo, BSE, Thomas Cook, Reliance, SpiceJet, Aditya Birla, Sony, and Oyo, the team plans to increase this count to 1,400,000 by this year. The full-stack financial solutions company expects a 4x growth in its revenue by the end of the next fiscal year.

This story is provided by NewsVoir. ANI will not be responsible in any way for the content of this article.

 Mangaluru, July 18: The coastal districts of Dakshina Kannada and Udupi recorded a total of 346 covid positive cases in last 24 hours. Dakshina Kannada recorded 4 new deaths.

While DK recorded 237 positive cases, neighbouring Udupi saw 109 people testing positive. It may be recalled that DK and Udupi had reported a combined record spurt of 347 Covid-19 cases for a single day on Thursday. 

Dakshina Kannada 

As many as 26,368 samples have been sent for tests so far. Among them 23,096 have turned out negative, and 3,311 people have received positive report. Currently there are 1,848 active cases while 1,387 persons have recovered. 109 patients were discharged from Wenlock as well as private hospitals today. Including today’s four deaths, 75 people have succumbed to covid. Among them 12 are from other districts.

The patients whose deaths were reported today are a 74-year-old female from Puttur who was also suffering from heart disease and asthma, a 67-year-old male who was suffering from pneumonia and was on ventilator, and two females aged 49 and 61 from Mangaluru who suffered cardiac arrest.

Udupi

With 109 new cases, the total number of covid positive cases reported in the district mounted to 2088. Among new cases 58 belong to Udupi taluk, 40 are from Kundapur and 11 from Karkala. 

A total of 24,382 samples have been collected so far, including 524 on Saturday, out of which 17 are coronavirus suspects and 317 are COVID contacts. Out of them, 21,757 samples have turned out to be negative, including 292 on Saturday, and 537 reports are awaited.

As many as 1,586 patients have been discharged so far including 43 on Saturday, and 492 cases are currently active. Ten deaths have occurred so far. One positive case has been transferred to Dakshina Kannada.