Bengaluru, Jan 6: Cab aggregators are once again in news for the wrong reasons after an Ola cab driver misbehaved with a 34-year-old woman passenger and even threatened to kill her when she raised an alarm.
But what followed was worse. The woman, a software engineer, immediately called the Ola emergency number following which they asked her to check if the driver was drunk. She later pressed the emergency button on the Ola app but received a message asking her to dial 100. After the aggregator failed to help her, she said she was lucky to be saved by the public.
Reacting to the incident, an Ola spokesperson said, “We regret the unfortunate incident and have immediately terminated the driver-partner from the platform upon receiving the complaint.”
Shruthi G (name changed), an employee at a software company at Bagmane Tech Park in Mahadevapura, booked an Ola cab after her work in the evening of January 3. She booked pick-up stops at two locations as she had to pick her four-year-old daughter from the day-care centre, which is 2 km away from her house.
However, around 6.22 pm, when the cab reached Malleshpalya near Kids Castle, the driver did not stop the vehicle. He asked her to get down at the last drop location. She told him to stop and tried to open the doors but he locked the doors, insisting that she sit in the car. When she resisted, he held her hands and abused her; he even threatened to kill her if she raised an alarm.
The victim said she pressed the emergency button on the app twice but only got a message advising her to call the police.
When she called the Ola emergency number, the person at the other end asked about her condition and to check whether the driver was drunk. They called back after one-and-a-half hours when she was filing a complaint at the police station.
“Ola did not make any efforts to reach out to the police or do anything to track my location and help me in that situation,” she said.
The victim called 100 and the staffer at the control room asked her which area she was in. Since she was familiar with the area, Shruthi was able to give her location.
“First they told me that the area comes under Baiyappanahalli. Later, they said it comes under HAL. Finally, they figured out the location. It took 20 minutes for the police to reach the spot,” she said.
What saved Shruti was her sheer instinct and luck. Alone in the cab, she started raising an alarm. Luckily, commuters in the other vehicles next to the cab noticed her screaming for help and stopped the driver.
“If this is the kind of security Ola provides its customer, it is very questionable,” she said. “If we have to really call the police during an emergency then why they put out the number and emergency button, it’s a waste of time during that crucial situation. If they directly told us to dial 100 during an emergency, it will save time. Lakhs of commuters take Ola cabs thinking it is safe but they have no mechanism to check their drivers and track their customers in danger.”
Baiyappanahalli police said the accused Bhimashankar Malged was arrested and remanded in judicial custody following the complaint.
Comments
Good to see new names occurring to defame Minorities.. Keep going guys.. I guess many new names are on the way still to mock Minorities.. Good luck.. God Bless you..
Some in this thread are proud of being Hindu Nationalist and people like me are proud being Indian Muslim...
And thats why my country name comes first.....
Nevertheless, the so called fake bajrangis. chaddis etc... can't be called patriots of our country. because they dont beleive in unity and they always want to divide country in the name of religion and no matter how much they try.....they will never be successful
As a Hindu, I am proud of Nikhithraj , who had expressed anger against those who raise anti-national slogans and backstab motherland. Whatever my friend Nikhithraj had said that is 100% correct.
A SIMPLE TRUTH
80% of JNU students are Hindus, that is also from Northern India, where Northern India called as Hub of Hinduism.
How these people can be anti national or committed sedition.
The students and staff both are against the central gov't. They are indeed intelligent students, staff in JNU, unlike some others.
You Bhajees label yourself as the only Patriots and others as anti nationals. If you are a true patriot, be obedient to the National constitution. Even you are not a pure Hindu. You are spoiling the name and image of Hindu culture. Because of your ideology Hinduism is very faster diminishing and other religions like Christianity and Islam is growing at the fastest rate which was never before.
Any way, if not you, at least your offspring are coming out from your clutches and following the right path but not your portrayed Hindu culture. They will be real Hindus. If they are real Hindus, then they will choose what they have to be.
Its nice to see so many Hindu brothers and sisters are gathered in colourful function ...what is the main agenda behind this kind of gathering to prove what ? Provoke one community against another ? .. Its true government should take an proper action against goons who had called anti national slogan .. and its clearly shown who were there behind this drama.
As we all seen SDPI or any of its wing never done something wrong which divide india or effect our Indian democracy and it seems they are the who trying to save indian secularism, but we feel RSS and its wings always tried to divide india by religion or cast and they always raise their saffron flag instead of Tricolour Indian Flag.
People should think about political , religious or any party leaders, they are getting their daily bread from where ? Look at the past history of MP, MLA and other members ..they all given hate speech and recognized by people and later they forget them as well.
here we should use our common sense.. regardless of religion for our daily bread and other things we common man should work hard.. there is no logic behind hate one another ... no single common person will get tax free life, no one will wave up our utility bills or supply daily food ... so we all should stand as Indian to show the power of India ..
Hindu Samavesha - only hate and politics speech????
No any good message from the Hindu religion??
IF RSS AND BD HAS REAL LOVE TO OUR MOTHER LAND INDIA THEY NEED TO RAISE THE NATIONAL FLAG NOT THEIR SAFFRON FLAG ..
Y R U RAISING THE SAFFRON COLOR FLAG PLEASE DONT TEACH US THE TO LOVE THE NATION WE KNOW VERY WELL THAN UU
WE MUSLIMS AND CHRISTIANS AND OTHER RELIGIONS WE KNOW.. WE LOVE OUR INDIA MORE THAN UUUU ,
YOU ARE ACTING LIKE THAT U R THE ONE RSS AND BD WHO DIRECTLY FIGHT WITH BRITISH AND MADE INDIA INDEPENDENT..
.
U R ANTI NATIONALS ATTACKING CLUB, LADIE, BAR , COLLEGES SCHOOLS, BEEF EATERS, CHURCHES, MOSQUE ..
DID U HEAR TILL NOW THAT CHRISTIAN AND MUSLIM COMMUNITY ATTACKED THE TEMPLE, BARS, CLUBS? AND BECAUSE OUR RELIGION DOES NOT TEACH US THAT TO ATTACK THE INNOCENT ..
U R THE ONE WHO EDITED THE AUDIO OF JNU TO ANTI SLOGAN NOT US AND IT PROVED......
THIS IS U R ACCHE DIN WHA WHA WHA... U RECIEVED BIHAR RESULT RIGHT WAIT AND SEE IN FUTURE,,
SDPI is a part of BJP, they help gain more seats in recently held election....
oppose modi, oppose BJP, oppose RSS but dont support Pakistanis or who wants to divide India whose slogans are anti national.
anti-national elements who shouted anti-India slogans, should be detained quickly.
Anti-national slogans r not at all good.. But what our govt.is doing? shoot them to kill.
totally wrong statement.
My heart cries after seeing those people who shouted anti national slogans. Shame on you.
who gave rights to univ students to endorse anti India slogans, congress gaining, but still loosing, truth always stand next to BJP
Anti National Slogans are Minor Issues\ - Paid MSMS YET they all are barking endlessly over this issue!! Strange!"
Freedom of speech doesn't mean you raise anti-national slogans.
If anti-national slogans are raised & then they are supported,I think there can be nothing worse than that
I feel angry over anti-national slogans raised in some universities. this people should be in jail for life time.
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