Bengaluru, Jan 16: Amping up the online payment experience for consumers, Razorpay, the leading full-stack financial services company, today launched a new product, Instant Refunds for businesses.
This new feature activates refunds and credits the customer's source account across payment methods such as credit card, net banking, and UPI within a minute of initiation.
India is one of the fastest-growing online retail markets today. About 71 per cent of internet users in the country purchase products online. Today, the refund process has two major pain points for both the end customer and the business.
First, a delay of five-seven business days for the customer in receiving the money because of multiple intermediaries like the acquiring bank, issuing bank and the networks (VISA/MasterCard/Rupay).
Second, the lack of transparency during the entire refund process for both the customer and the business. This long cycle of processing refunds is a significant problem with every popular payment method in the industry.
By issuing refunds instantly, Razorpay will help businesses retain their customers, build trust through an improved hassle-free payment experience and provide complete transparency on refunds to both the business and the end-user.
This new feature will also reduce the dependence on manpower as every refund issue on an average leads to ten service emails or calls from customer support teams.
"Instant Refunds are the new normal and central to great customer experience. A lot of consumers fail to use online payment methods as they feel getting refunds through an online platform is a very time-consuming task; hence they prefer CoD as the best alternative. Given the technological advancements being made in the fin-tech ecosystem, its fair for customers to expect refunds as fast as possible. A solution like Instant Refunds will not only help build consumer confidence in digital payments but also reduce losses for e-commerce companies where CoD has become an expensive option with more than 50 per cent online transactions made through cash", said Shashank Kumar, CTO & Co-founder of Razorpay.
"Our Instant Refunds feature ensures that the refund is processed at a 3600x faster pace than the normal expected time of five-seven business days. The team is focused on creating new technologies designed to make the entire payment lifecycle hassle-free. We believe this new feature will make customers experience a notch higher, help brands create a competitive advantage, and even make them more profitable", he added.
Razorpay's growth has been uphill, particularly in the last two years. With a 500 per cent growth in 2019, the company has been witnessing a healthy growth rate of 35 per cent month-on-month.
The company also recently launched its corporate credit cards for its partner businesses, RazorpayX current accounts, support for freelancers and homepreneurs, and acquired Opfin, a payroll and HR management software company.
Currently powering payments for over 800,000 businesses including the likes of Indigo, BSE, Thomas Cook, Reliance, SpiceJet, Aditya Birla, Sony, and Oyo, the team plans to increase this count to 1,400,000 by this year. The full-stack financial solutions company expects a 4x growth in its revenue by the end of the next fiscal year.
This story is provided by NewsVoir. ANI will not be responsible in any way for the content of this article.
Anant Kumar Dattatreya Hegde, a member of parliament, who represents coastal Karnataka's Uttara Kannada constituency, in a press meet at his native Srisi on Sunday stated that terrorism could not be wiped out as long as Islam remained in this world.
Comments
Death to the Global Jihad.
Death to Sharia.
Death to Islamism.
Jai Hind!
sir in my vision you are the great indian leader
sir in my vision you are the great leader in the indian history
sir in my vision you are the great leader in the indian histor
To Bopanna,
Hi Guy, Just study the fact in India itself Islam is growing faster than any religion. Most of the them who embraced Islam are Hindus. But they are educated, I don't know your knowledge
You need to refresh your mind. Please Don't waste the reader's time.
.
What's wrong in what he said ? He spoke the truth that Islam is a violent religion
Send him to mental hospital.
He should be wiped out and NOT ISLAM......Where are you Naren....we are missing you.... Lost in the Bangkok streets.....If you are still there, please take this MAD MAN to Bangkok....
This is a failed attempt to divert the public concentration from the issues like Rohit Vemula and JNU in Karnataka... Chaddi's will never learn from history.....
Nobody in India gave such statement against any religion.
Poor guy forgot Dr. Chittaranjan's fate in the same Bhatkal.
Now he is in risk, why unnecessarily inviting unbearable venture.
He is in Bhatkal. better apologize or prepare for the worst.
Don't worry until today those tried to wipeout islam are themself wiped out,it is a promise of almighty to the people till the last hour comes let witness those alive.
What a Joke!!!
If you want to come to Lime Light you utter such non-sense, actually he is pleading not appealing to the Media to publish his speech, otherwise who will know him, never heard his name before, now he is Star (Villain Star),
Way to go Anant Kumar!!
Like that barking only uneducated Pagal Kuttha so leave it.
More the people trying to defame Islam the more Islam is spreading. 9/11 was done to defame Islam since then more people studies Islam and accepted Islam. allahu akbar
Poor guy.. Joined politics couldnt do anything for the community. Nobody even knows him.. He did nothing. Now he wants to come on news headlines, want to be famous as getting old. Want to be hero among people who provoke.. Want to be another donald trump of india. My dear nobody cares for you. Nobody wants to know you.. Hehe what a waste having you in india.
Mr.AKD...just asks with your own Hindu Brothers & sisters those who live in Arabian Sand , how they enjoy their peace life with their family & children in Muslim countries ! Then you will come to know the real fact of terrorism.
COMMUNAL RAGAV, GO TO NEPAL FOR FREEDOM SPEECH ,///// WE NEED PEACE HERE,, [JAI HIND]
one more idiot appears in chaddi parivaar.
This stupid is dangerous to peace loving Hindu society
You better try yourself rather than asking others to do it. Most of the people in BJP are gone mad. O Hegde Islam is near to your door step. Come out if you dare to know the beauty of Islam.
Metal Manja This MP,
More you try to wipe out more it spreads
This RSS dog is trying to spread virus poison at Uttara Kannada surroundings. Hope peace loving Kannadiga's will kick him from power shortly.
All are well aware these are the special training from his dirty nagpur base.
But rss will never succeed fro any angle.
He is in the state of \vitiated by perversity nature\""
Where is the commnet from Ibraheem Hussain Udupi.
We muslims fuck you anthya kumra hedge...
See his pig face donkey...why media is publishing this type of dog news...
Islam is the religion which brings peace and tranquility to entire human kind, now it is your turn to accept Islam and do some good things, otherwise you will have to taste hell fire hereafter. Also you have to believe in last and final messenger of Allah \Mohammed Sallalahu Alaiwassallam\".....
I pray. May Allah give you hidaya (goodness) and accept Islam as soon as possible...."
Dear Mr. Anantha its not like make in india or Mad in india or something like that , this is Isalam one and only Fast Growing Religion throughout the world no one can Stop, you are a just Dust for our Religion.
Islam is a religion of ALLAH.No one can harm Islam.Bec Allah knows how to protect his religion.Dont take it seriously leave him (Poor Guy).Allah is the great planer than the so called ordinary people.For them this world is All.But for us Life begins AFTER DEATH.So you people enjoy here we Muslim will enjoy Later.(In sha allah)
He wants to capture the attention of Mr,Modi by giving such statements where Modi likes such statements and will they will get the Minister post in his Cabinet.Like Anupam Kher got Nation Award for speaking against Amir Khan.
WHAT HE KNOW ABOUT ISLAM , USELESS GUY HE IS ..
I THK THIS TIME HE NEED TICKET UN ELECTION SO HE BARKING LIKE DOG
IF SOMEINE TALK AGAINST THE ISLAM OFFCOURCE BJP WIL GIVE TICKET ,
Y MEDIA HE HIGHLIGHTED THIS USELESS GUY NEWS..
Intolerence.....
He thought he became hero, barking like dog.
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