Bengaluru, Jan 6: Cab aggregators are once again in news for the wrong reasons after an Ola cab driver misbehaved with a 34-year-old woman passenger and even threatened to kill her when she raised an alarm.
But what followed was worse. The woman, a software engineer, immediately called the Ola emergency number following which they asked her to check if the driver was drunk. She later pressed the emergency button on the Ola app but received a message asking her to dial 100. After the aggregator failed to help her, she said she was lucky to be saved by the public.
Reacting to the incident, an Ola spokesperson said, “We regret the unfortunate incident and have immediately terminated the driver-partner from the platform upon receiving the complaint.”
Shruthi G (name changed), an employee at a software company at Bagmane Tech Park in Mahadevapura, booked an Ola cab after her work in the evening of January 3. She booked pick-up stops at two locations as she had to pick her four-year-old daughter from the day-care centre, which is 2 km away from her house.
However, around 6.22 pm, when the cab reached Malleshpalya near Kids Castle, the driver did not stop the vehicle. He asked her to get down at the last drop location. She told him to stop and tried to open the doors but he locked the doors, insisting that she sit in the car. When she resisted, he held her hands and abused her; he even threatened to kill her if she raised an alarm.
The victim said she pressed the emergency button on the app twice but only got a message advising her to call the police.
When she called the Ola emergency number, the person at the other end asked about her condition and to check whether the driver was drunk. They called back after one-and-a-half hours when she was filing a complaint at the police station.
“Ola did not make any efforts to reach out to the police or do anything to track my location and help me in that situation,” she said.
The victim called 100 and the staffer at the control room asked her which area she was in. Since she was familiar with the area, Shruthi was able to give her location.
“First they told me that the area comes under Baiyappanahalli. Later, they said it comes under HAL. Finally, they figured out the location. It took 20 minutes for the police to reach the spot,” she said.
What saved Shruti was her sheer instinct and luck. Alone in the cab, she started raising an alarm. Luckily, commuters in the other vehicles next to the cab noticed her screaming for help and stopped the driver.
“If this is the kind of security Ola provides its customer, it is very questionable,” she said. “If we have to really call the police during an emergency then why they put out the number and emergency button, it’s a waste of time during that crucial situation. If they directly told us to dial 100 during an emergency, it will save time. Lakhs of commuters take Ola cabs thinking it is safe but they have no mechanism to check their drivers and track their customers in danger.”
Baiyappanahalli police said the accused Bhimashankar Malged was arrested and remanded in judicial custody following the complaint.
Comments
Shame on Indian police for registering this kind of cases as even they know this has no basis in constitution.
they supported a cricket or sports team... even I supported UAE Team..I have my right to support any sports team..
PLEASE SEND SRI SRI RAVI SHANKER TO PAKISTANN PLEASEEEEEEEEEEEE
IF HINDHU SAY THAT IS NABOUR CONUTY
IF MUSLIM SAYS HE IS TERROR ACCHE DIN WHA WHA /.
Hope all have gone through below news about shouting slogan in favor of pakistan by Sri Sri ravi shankar ... why you people have not commented on that ....
Pakistan Zindabad....india belong to muslim they ruled for 1000 years, we will take back glory soon.
Mohan; Sharvan, Preethi, Meghana...
Please open your mind and dont fall trap over & over on cheddi media... if You try to accept whatever said in the media again & again even after knowing their LIES ... What should we call U guys...
Dont just make Howdu basava howdu ... for everything which is said in the media ...Use your God given intellectual and stop supporting the aggressor ... cos a day will come when the one who gave this life will account for our deeds done in this LIFE... So stop supporting the aggressor without true knowledge which U might regret later ... as many regretted after becoming voilence with a false statement from the cheddi leaders
Yes these students does not know about what they are talking.
They should be kept behind the bar.
By the way what happened to SRI SRI art of living Swamy who said Pakistan Zindabad??? is he arrested.??
Indians can support any country in any game but when any match is having indian team they should support only india.
@ MEHHNA , PREETHI ,SHARAVAN, MOHAN, KARTHIK ,,
YES WE NEED TO PUNISH THEM HARD , SEND THEM TO PAKISTAN.. EVERYTHING WE WILL DO WT U SAID
SRI SRI SRI RAVI SHANKER SHOULD GO TOGETHER WITH THEM, WE WIL BOOK 3 SEATS IN FLIGHT L
Constitution did not tell citizens to support only Indian team. There is no law saying that, then why on the hell police arrested those innocent people and under which law. In a democracy you have right to chose or support any one you want. Its not a big deal. Pakistan is not our enemy at all, Modiji without informing anyone met Nawaz Sharief, Pakistani PM. It happened because of our friendliness with that country.
I am a good supporter of our Indian team but it does not mean that I impose same on other fellow Indians too.
Grow up guys.
When SRI SRI Shankar said Pakistan Zindabad no action, no arrest,
when a muslim said he is arrested.
INCRIDIBLE INDIA ! WHERE SRI SRI CAN CALL PUBLIC MEETS ! STUDENT JUST TYPED IN WHATSAPP THEY ARE ARRESTED !!
WHEN IS SRI SRI ARREST ! ??????????????/////
if they raised slogans in favor of our arch rival, than take strict action against them. But Please don't touch Desh Bhakt like Ravi shanker !
Send Sri Ravishanker along with Two students from puttur to Pakisthan...Law should be equal for all.Do not bring religion in between.
there is no muslim commentors now ... these two terrorists must be kicked out of india along with their families ... soole maklige they want all benefits here and loyalty to pakistan ... no mercy for these animals .muslims here give big lecturer about religion , but they dont teach manners and basics for their community members .
Yes Mohan should send them pakistan with Ravi sankar...
DEAR PRO-CHADDIS.....
WILL YOU SEND ME SOUTH AFRICA AND ENGLAND IF I SUPPORT HASHIM AMLA AND MOEEN ALI?????
WHEN YOU WILL SEND SRI SRI RAVISHANKAR PAKISTAN FOR CHANTING PAKISTAN ZINDABAD???? WHY NO ACTION ON HIM????
serious action must be taken against them. india the country of peace loving and this type of people misunderstood us for being soft, one thing always should be on head that how much soft we are double to that we could be hard rock.
Pakistan zindabad is slogan of owaisi chaddis. not Bharath matha ki Jai
Now a days its common, need to give proper punishment next time they have to think hundred times before calling this.
both student must be sent to the pakistan, the two dogs of pakistan
me before india started batting: hahahaha we got this wtf pakistAN ZINDABAD
me now: we are brothers and sisters we both win in 1947.....
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