Saudi: Labour ministry plans program to protect rights of domestic workers

March 15, 2014

Ministry-of-labor

Jeddah, Mar 15: The Ministry of Labor announced plans to launch a program next week to ensure the rights of domestic workers and to ascertain the responsibilities of employers toward their employees.

The program will introduce and discuss the rights that domestic workers are entitled to receive from their employers, including health care, contract renewals, paid sick leaves and days off.

In addition, the program will also provide information on service providers, such as recruitment offices and the commission responsible for the settlement of labor disputes.

“I believe that domestic workers will benefit immensely through this program,” said Mohammad Nazmul Islam, consul general of Bangladesh. “It does not only benefit domestic workers, but will also raise awareness among sponsors of their rights over domestic workers. I hope this will be implemented as soon as possible.”

The Ministry of Labor also recently announced that their customer service center now provides services in eight different languages in order to spread a clear understanding of labor rights and make it easier to lodge complaints or report irregularities to authorities.

This service is set to serve all employees and domestic workers in the Kingdom. The ministry states that with the help of the ministry’s toll free number, workers are now able to report of any violation or mistreatment they receive from their sponsors.

Islam said that the ministry has taken up the initiative in providing customer services in eight different languages. “Not many domestic workers are able to converse in either Arabic or English. There is always a language barrier when they try explaining things to authorities.”

According to M.B.M Zarook, first secretary at the Sri Lankan Consulate in Jeddah, the Ministry of Labor has taken considerable steps to protect the rights of migrant workers compared with last year.

“I appreciate the Saudi government’s efforts and the Labor Ministry’s decision to implement such a program,” said Zarook. “Sri Lanka has already signed a memorandum of understanding for the protection of domestic workers from the island nation in the Kingdom. The agreement includes provisions that stipulate that contracts should be in a language that is understood by the worker and that the worker must be informed of what to do and whom to turn to in case of an emergency.”

According to the memorandum, workers also must be made aware of the facilities available to them, especially when it comes to health and personal safety. “They are also entitled to full health care and paid sick leave,” he said.

Zarook said that the ministry’s customer service in eight languages is highly appreciated since most domestic workers can’t speak the Arabic language. “Communicating with officers and lodging complaints will be much easier in their native language,” he said.

Ali Al-Qurashi, an investor in the recruitment sector, confirmed that there are more than a million domestic workers in the Kingdom. He said that the agreements signed between the Ministry of Labor and other countries to import workers must be balanced and guarantee the rights of the parties.

He stressed the importance of treating workers fairly, paying salaries on time and refraining from making laborers work long hours.

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Agencies
June 18,2020

Riyadh, Jun 18: Minister of Tourism Ahmed Al-Khateeb said that Saudi Arabia will resume tourist activities at the end of Shawwal (June 21) after a hiatus of more than three months due to lockdown measures imposed following the outbreak of coronavirus pandemic.

The minister made the remarks during a television interview after chairing the emergency meeting of the Arab Ministerial Council for Tourism on Wednesday. He said that the current indications are positive and that the Kingdom is ready to launch the summer program, which will be a boost for domestic tourism.

“It was revealed in a research study carried out by the Tourism Authority that 80 percent of Saudi citizens want to take advantage of domestic tourism. We will launch the domestic tourism program for the public after having made necessary coordination with the Ministry of Health and the concerned higher authorities,” he said.

Several Arab tourism ministers and officials of the relevant organizations attended the meeting, which discussed the challenges that the region’s tourism sector is facing due to the pandemic. Al-Khateeb pointed out that the Arab Ministerial Council for Tourism, headed by Saudi Arabia, held the virtual session in exceptional circumstances to discuss ways to get out of this pandemic and revitalize the tourism sector.

“Saudi Arabia has initiated a package of financial stimulus activities with a total value of more than $61 billion to protect jobs and businesses and reduce the economic burden of the crisis. The domestic tourism sector has benefited from it as one of the important economic sectors, as it covered 60 percent of salaries of Saudi employees in the private sector for a period of three months,” he added.

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Agencies
June 5,2020

Expatriate workers who fail to abide by the coronavirus protocols in Kingdom of Saudi Arabia may face deportation, according to media reports.

“Individuals who fail to abide by preventive measures, including wearing medical or cloth face masks, failing to observe social distancing and refusing to have their temperatures taken, will be fined SR1,000. The fine will be doubled if the violation is repeated. Residents will be deported after paying the fines,” Okaz newspaper said.

Authorities called on people to report offenders by dialling the toll free number 999, except for the holy city of Makka, where the toll free number is 911.

As per the newly-revised Saudi protocols, social gatherings such as mourning or celebration events that take place inside homes, rest houses or farms, are allowed, but attendants should not exceed 50 persons.

The private sector is also required to adhere to precautionary measures: providing their staff with disinfectants and sanitisers, taking the temperatures of both staff and customers at the entrances of shopping malls.

Other measures include sterilising shopping trolleys and baskets after each use, sanitising facilities and surfaces, closing children’s play areas and fitting rooms in shopping malls and ready-wear outlets.

Authorities highlighted the need for all individuals and entities to abide by health safety rules, social-distancing protocol and the new guidelines set for social gatherings.

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Agencies
May 7,2020

Dubai, May 7: Indians in the UAE have voiced scepticism about a "massive" operation announced by New Delhi to bring home some of the hundreds of thousands of nationals stranded by coronavirus restrictions.

"It is just propaganda," said Ishan, an Indian expatriate in Dubai, one of seven emirates in the UAE and long a magnet for foreign workers.

He was reacting to his government's announcement this week that it would deploy passenger jets and naval ships to bring home citizens stuck in a host of countries.

India's consulate in Dubai said it received about 200,000 requests from nationals seeking repatriation -- mostly workers who have lost their jobs in the pandemic.

One vessel was heading to the UAE, India's government said, while two flights were scheduled to depart the UAE for India on Thursday.

But the plans drew scorn from Ishan, who was a manager at a luxury services company before he was made redundant last month.

"It's like throwing a dog a bone," the 35-year-old complained on Wednesday, dismissing the Indian government's efforts as a drop in the ocean.

"Let's say they repatriate 400 people on the first day, and about 5,000 people in 10 days, what difference has it made?"

India banned all incoming commercial flights in late March as it imposed one of the world's strictest lockdowns to tackle the spread of coronavirus.

The UAE is home to a 3.3-million-strong Indian community, who make up around 30 per cent of the Gulf state's population.

To the anger of some Indian expatriates, the evacuees will have to pay for their passage home and spend two weeks in quarantine on arrival.

"We are upset over the failure of our government," Ishan said. "What about the people with no money? How are you helping them?"

The Indian consulate could not be reached for comment.

Ibrahim Khalil, head of the Kerala Muslim Cultural Center in Dubai, said the consulate had asked him to select 100 Indian nationals for repatriation.

"We are planning to pay for the tickets of those who cannot afford it," he said, adding that the elderly, pregnant and those suffering from illnesses were a priority.

But one Indian woman, eight months pregnant in the neighbouring emirate of Sharjah, was not one of the lucky ones chosen to go back home in one of Thursday's planned departures.

"We called them but nobody would pick up," the 26-year-old, who requested anonymity, told AFP.

She arrived in the UAE a few months ago to visit her husband, who lives in a shared apartment with another family to save money.

"We have no insurance here and the medical expenses are too costly," said the woman, who was anxious to leave to give birth at home.

"I just hope that I am chosen to go back to India. I don't know why I haven't been considered."

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