While it makes perfect sense for IT employees to work from remote locations via video conferencing and collaboration tools seamlessly - especially in the case of tech giants like Google or Microsoft -- workers from the non-IT companies and small and medium enterprises (SMBs) are the worst-hit in India as most of them have little or no clue about how these messaging and collaboration tools work amid the coronavirus pandemic.
Small companies -- from corporate to education verticals -- are scrambling to get their act together as new coronavirus threat has reached their premises, prompting them to send employees home who have age-old laptops, poor network and connectivity with no UPS backups and little knowledge about how to handle group chat and collaboration software like Zoom, Google Hangouts Meet, Microsoft Teams and Flock etc.
Instead of halting operations, however, businesses can choose to shift towards remote working methods with teaching non-IT staff on how to use the latest digital software to connect and work, say industry experts.
The training will take some time and may hamper productivity in the short run but is a win-win situation for the non-tech companies in the long run, in case any such global emergency arises in the future.
According to a latest report by Gartner, 54 per cent of HR leaders have cited that poor technology and/or infrastructure for remote working is the biggest barrier to effective remote working.
Sandy Shen, Senior Director Analyst, Gartner, says that with COVID-19 disrupting the business landscape, CIOs should relook at the digital fulfillment of market demand.
"The value of digital channels, products and operations is immediately obvious to companies everywhere right now. This is a wake-up call for organisations that have placed too much focus on daily operational needs at the expense of investing in digital business and long-term resilience," warned Shen.
Businesses that can shift technology capacity and investments to digital platforms will mitigate the impact of the outbreak and keep their companies running smoothly now, and over the long term.
"Videoconferencing, messaging, collaboration tools and document sharing are just a few examples of technologies that facilitate remote work. Additional bandwidth and network capacity may also be needed, given the increasing number of users and volume of communications," informed Shen.
The IT industry's apex body Nasscom has asked the government to relax norms for a month to allow work-from-home for technology and back-office employees as a measure to deal with the spread of Covid-19 in India.
Networking giant Cisco said that it has seen "significant growth" in the usage of its web conferencing and video-conferencing service Webex in India.
According to Muneer Ahmad, Business Head, ViewSonic India, due to COVID-19 pandemic, the corporate and educational sector is severely getting affected in the country.
"ViewSonic IFP has a cloud-based software which help teachers and corporates to connect through video conferencing to multiple people at the same time and can split the screen into six screens. It can also connect with various tools like Skype, Cisco WebEx, Zoom, Google Hangouts and GoToMeeting," Ahmad told IANS.
Co-working sector has also taken a hit and the industry is looking at several measures to tackle it -- from ensuring supply of juices rich in Vitamin C to supply of disinfectants and giving work from home facilities.
"The scheduled visits of the clients at our co-working offices have been postponed. Few of our clients have cancelled their outstation meetings and have now started audio/video conferencing for virtual meetings," said Nakul Mathur, MD, Avanta India.
According to reports, India has approximately 1,000 co-working locations (as of September 2019) and is the second-largest market for the co-working industry after China.
As India's first licensed B2B Virtual Network Operator, CloudConnect Communications offers a collaborative platform that allows companies to overcome the COVID-19 threat while maintaining seamless business continuity and optimum employee productivity.
"We offer a secure, robust, reliable, scalable and trackable mobile-first unified communication infrastructure that aids remote teleworking so that businesses can continue operating even under any unforeseen circumstances," said Gokul Tandon, Executive Chairman, CloudConnect Communications.
Comments
@Thinker, Of course we(Muslims) are 'minority', but far enough to face 'majority' in the election. As the majority are split according into many caste.
Time is no far to unite the Muslims in 1 platform to gain the ultimate political power and i
MA SHA ALLAH Proud to be a MUSLIM! Many more people are there to revert In Sha Allah.. Its Allah who is helping us..
If you notice the statistics, all these communities belong to Hinduism and further these communities are treated as separate or individuals. The culture including worships are also different.
Where as Muslims have though different languages, they are considered as single community because of single method of worship where singular God is their one and only God.
Surprisingly because of this fact, their share is increasing due to attraction to people of other communities. There is no worry in the end, because gradually everyone will know the truth and everyone will belong to the same (that) community, so no difference and no communal hatred at the end.
\ It is HE who has sent the Messenger with Guidance and the religion of Truth, to manifest it Over ALL RELIGIONS, how much ever the unbeliever might not like it ....\" (Qur'an - Ch 9:33)"
Thinker Hell.....
Come out of hell..So called bramins are less in number but ruling all hindus in the name of God. And what else you want???
Beware dear..chaddeezz....
However the MEDIA malign MUSLIM with false images.... Muslims around the world are increasing and it will increase rapid in the coming Years In Shaa ALLAH. The irony is that Many people understood the MEDIA conspiracy did by the IT professional by Cheddi deceivers. Many people learnt more about ISLAM and the reality and the Fact. Muslims are growing not in their own but also many non muslims are converting to ISLAM by learning & getting knowledge of the CREATOR who created us... Those who worship the creator are successful. Those who worship the created things are need to learn who is our CREATOR who CREATED all that exists.
Frankly speaking I trust this portal (i.e. Coastal Digest) right from the beginning only because it published fact news to convey the readers.
Today when I read the above news I am really surprised to know the facts with figures. Even a common man can understand the political power of each community.
Though we (Muslims) constitute a huge number (75 Lac), Very sad know our M.L.A's are just 11 in number which is equal to nothing. Our community is very much backward in political power.
Currently 'Power of Powers' in one and only i.e. \ POLITICAL POWER\". Let all of us think and act for the uplift of the community & our fellow kannadigas by choose a existing political party in fray."
In sha allah soon it will come to No 1 Place
please convey this messege to other media, they have lack of knowledge in getting news
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