While it makes perfect sense for IT employees to work from remote locations via video conferencing and collaboration tools seamlessly - especially in the case of tech giants like Google or Microsoft -- workers from the non-IT companies and small and medium enterprises (SMBs) are the worst-hit in India as most of them have little or no clue about how these messaging and collaboration tools work amid the coronavirus pandemic.
Small companies -- from corporate to education verticals -- are scrambling to get their act together as new coronavirus threat has reached their premises, prompting them to send employees home who have age-old laptops, poor network and connectivity with no UPS backups and little knowledge about how to handle group chat and collaboration software like Zoom, Google Hangouts Meet, Microsoft Teams and Flock etc.
Instead of halting operations, however, businesses can choose to shift towards remote working methods with teaching non-IT staff on how to use the latest digital software to connect and work, say industry experts.
The training will take some time and may hamper productivity in the short run but is a win-win situation for the non-tech companies in the long run, in case any such global emergency arises in the future.
According to a latest report by Gartner, 54 per cent of HR leaders have cited that poor technology and/or infrastructure for remote working is the biggest barrier to effective remote working.
Sandy Shen, Senior Director Analyst, Gartner, says that with COVID-19 disrupting the business landscape, CIOs should relook at the digital fulfillment of market demand.
"The value of digital channels, products and operations is immediately obvious to companies everywhere right now. This is a wake-up call for organisations that have placed too much focus on daily operational needs at the expense of investing in digital business and long-term resilience," warned Shen.
Businesses that can shift technology capacity and investments to digital platforms will mitigate the impact of the outbreak and keep their companies running smoothly now, and over the long term.
"Videoconferencing, messaging, collaboration tools and document sharing are just a few examples of technologies that facilitate remote work. Additional bandwidth and network capacity may also be needed, given the increasing number of users and volume of communications," informed Shen.
The IT industry's apex body Nasscom has asked the government to relax norms for a month to allow work-from-home for technology and back-office employees as a measure to deal with the spread of Covid-19 in India.
Networking giant Cisco said that it has seen "significant growth" in the usage of its web conferencing and video-conferencing service Webex in India.
According to Muneer Ahmad, Business Head, ViewSonic India, due to COVID-19 pandemic, the corporate and educational sector is severely getting affected in the country.
"ViewSonic IFP has a cloud-based software which help teachers and corporates to connect through video conferencing to multiple people at the same time and can split the screen into six screens. It can also connect with various tools like Skype, Cisco WebEx, Zoom, Google Hangouts and GoToMeeting," Ahmad told IANS.
Co-working sector has also taken a hit and the industry is looking at several measures to tackle it -- from ensuring supply of juices rich in Vitamin C to supply of disinfectants and giving work from home facilities.
"The scheduled visits of the clients at our co-working offices have been postponed. Few of our clients have cancelled their outstation meetings and have now started audio/video conferencing for virtual meetings," said Nakul Mathur, MD, Avanta India.
According to reports, India has approximately 1,000 co-working locations (as of September 2019) and is the second-largest market for the co-working industry after China.
As India's first licensed B2B Virtual Network Operator, CloudConnect Communications offers a collaborative platform that allows companies to overcome the COVID-19 threat while maintaining seamless business continuity and optimum employee productivity.
"We offer a secure, robust, reliable, scalable and trackable mobile-first unified communication infrastructure that aids remote teleworking so that businesses can continue operating even under any unforeseen circumstances," said Gokul Tandon, Executive Chairman, CloudConnect Communications.
Comments
great work IFF MAY ALLAH BLESS UR WORK
Good work done by Indian Feternity Forum and all the Donors. May Allah accept their good deeds.
IFF has been doing social works from many years for NRIs in KSA on humanity base.
great relief for family. Good work by IFF.
Good work by IFF team .
Congratulations to the persons released, the families, Mangaloreans, Kannadigas, all Indians in India and abroad. Good efforts and good work by IFF. Hatts off to their team and all those who have supported in this case. Its easy to comment. Not an easy task when we are out of our homeland. The cases runto generations.
Dear Brother Bunaz, Appreciate your comment and I know its very easy to sit inside the AC room and comment about the scenario at the end.
You defintely lack knowledge in this matter.
Their actual prison period was 8 years, but they were unable to come out as they were charged with huge fine of SAR 6.7 millions. IFF coordinated very well with Consulate and other officials and Lawyer was appointed by IFF as well. Finally they were successful in reducing the fine amount.
Thats when generous good hearted Mangalorean Business men joined their hands to support IFF to pay the needy amount.
If need be please contact nearest IFF office if you need further information on this.
Masha Allah great work by iff , without iff effort and doners it couldn't happend. I closely watch this issue , and iff also donated some part of amount in this case and effort also done by iff. So some political party taking this opportunity by wrong way. When they had power they couldn't do any single help for this guys. But now they need name in this. Any how people will know about iff . They don't need any name , Masha Allah by there work and effort people recognized iff by lot of cases handled by iff. We know recently they had work for jubail incident, helped there family members to took body to india. Masha Allah great work by iff , keep it up . May Allah bless u both iff and doners . Ameen ya rub
Masha Allah good work by IFF. keep going.
And Bunaz..if you think making follo up with authority to get them released then you should have tried.
Don't get jealous ..try to appreciate people's work or keep quite.
In many years Iff and other organizations tried to solve but unfortunately they couldn't do that .
I don't agree without donor it could be .
Then why IFF couldn't do in the early years
They got enough punishment 13 years in jail . Easily IFF got credit
May Allah bless the donors
Alhamdulillah....good job done by iff and some indian businessmen in jubail.
Alhamdulilla
A big salute to kind heart generous Mangalorean business fraternity. without their help it was impossible to get release.
Great job INDIAN FRATERNITY FORUM (IFF)... It was really a long struggle .... Alhamdulillah at the end of the day u have done really a great job ...... May Almighty Allah reward you...
Alhamdlilah...
Masha Allah ..great work IFF had taken up issue and hard work with support of Indian businessmen, dua of all
May Allah give good health those who work behind this issue, keep doing hard work towards to humanity.
Masha allha great work by india fraternity forum .
with the help of great business donor's ,
may allha bless both of them.
Well done IFF
Great work IFF Masha Allah, May Allah Accept the good deed.
Masha Allah Great Work 'Indian Fraternity forum (IFF) Allah Accept all u r good deeds..
The highest credit should go to Mangalorean Businessmen who paid a huge amount of money to STC. Without their contribution it would have never been a release for them. IFF coordination is also appreciable.
The youngsters should learn the lesson from this episode that to earn money they should not go for a haram way to become a quick rich. There are still lots of people who are doing wrong way to earn money in the gulf. It is a warning call for all of them.
Masha Allah....Great work Indian Fraternity Forum (IFF)
Masha Allah great job done by India Fraternity Forum, kudos to all the donars who joined hands. May allah accept all these things from you. Expatriates in the kingdom are still facing many issues, request with IFF and all selfless donars to join togather and work for the needy.
This is great Achievement of India Fraternity forum. Keep It up.
Masha Allah
Great Work done by IFF.
Masha ALLAH ...great job done by India fraternity forum with the support of kind hearted business people's, this shows if we unite to serve the community with all kind of support, nothing is impossible. ALLAH may accept this good deed and give it's hajar to one all, those who directly or indirectly supported this ...IFF hats off ... continue your service to the community...!!
Great work from INDIA FRATERNITY FORUM (IFF).... MASHALLAH
Well done IFF, it was not an easy case to handle yet Iff has achieved it and released them and made their families happy , truly the rewards for this will be given by ALLAH immensely .
May Allah accept the noble work and keep doing this kind of social work to humanity
Great Work IFF and Team! Keep it up!!
Great Work IFF Masha Allah!! May Allah Accept the good deed!!!
Congratulations IFF May Allha accept all ur good deeds....
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