Even more than three years after demonetisation and all-out efforts to make most transactions through electronic, cash is still king, as it thrives in a digital India, said fintech start-up Paytm founder Vijay Sekhar Sharma.
"While cashless economy is not possible in India, less cash economy will be in the future. Less cash is the only solution, not the elimination of cash," Sharma told IANS in an interview after unveiling an all-in-one payment gateway on Tuesday.
Asserting that it would take 5-10 years for India to make the transition to digital payments from the traditional mode of cash, Sharma, 41, said the e-payment industry benefitted more from the November 8, 2016 note ban and withdrawal of old Rs 1,000 and Rs 500 denominations.
"I think it (demonetisation) helped the industry despite lack of specific help. But the world has changed since then. It is about the scale of distribution of merchants that is what is propelling digital payments," said Sharma.
Most of the cash not only came back into circulation, but also remains as the mode of payment for the majority due to its convenience for the people used to such transactions.
Expounding Paytm's zero service charge, Sharma said the strategy is sustainable as it leads to acquiring more customers and merchants, enabling newer business opportunities.
Paytm also does not levy a service charge to small merchants for its payments services, unlike organised players like Uber.
"Though there is a monetisation model, the merchants who are small shopkeepers, become our financial services customers as they open a bank account, which is profitable."
Paytm secured a Payments Bank license from the Reserve Bank of India to offer a savings bank account, Rupay debit card and money transfer services.
"We are banking on payment services acquiring customers and merchants who avail banking, lending, insurance, wealth and software services like billing software and business ledger software services eventually," Sharma noted.
The mobile first bank services include zero balance and zero digital transaction charge accounts.
"Basically, payments, cloud, commerce and financial services are a cohort we follow. So, payments is our customer as well as merchant acquisition. If it breaks even, we are happy because other line items make more money, he affirmed.
Noting that in a market like India, one cannot price services at a premium unlike in a developed country like the US, the billionaire businessman said a consumer in a developing country would not be able to afford such a hefty charge.
Forbes ranked Sharma as India's youngest billionaire in 2017, with a net worth of $2.1 billion.
While several countries operate on the model of higher service charges, Sharma said newer business models have to be discovered in India, as customer lifecycle value is accounted for more stages than in other nations.
Asked about an upscale retailer like Zara not giving a wallet payment option during its recent end of season sale in Bengaluru, Sharma said Paytm was addressing such hiccups with its all-in-one payment solutions.
"It's an opportunity, because if the retailer has our all-in-one point of sale machine, where in they enter the amount, it shows both the Quick Response code (QR) and card payment options," he observed.
Sharma compared older swiping payment machine to feature phones and modern ones to feature-rich smartphones.
"If you notice, they look like feature phones and the modern day card machine is more a smartphone like. You can add the smatphone components, which can add the features," reiterated Sharma.
Though Paytm's all-in-one QR point of sale machine integrates the billing system, its chief executive said it was not ideal to have an independent QR feature.
Paytm has 16 million strong merchant user base, which Sharma aims to raise to 26 million base in the next one year.
Sharma has launched in this tech city an all-in-one payment gateway and Paytm Business Payments solution, which enable digital payments through multiple methods for small and medium enterprises (SMEs) and an Android point of sale machine.
With the new gateway solution, collecting digital payments through multiple methods can be achieved seamlessly while Paytm Business Payments solution enables automated vendor payments, including employee salaries and customer refunds among others.
The One97 Communications-owned Paytm aims to help SMEs streamline and digitise their business activities using its new solutions, which enhance the overall efficiency of both accepting and making payments.
Paytm has a data bank of over 200 million saved cards and bank accounts, a feature which enables partner apps to shorten transaction times and propel faster conversions while using the all-in-one payment gateway.
Complementing the two solutions, Sharma also launched an all-in-one Android point of sale machine, which can accept payments through all forms such as cards, wallets, UPI apps and even cash.
The device has a QR code that supports all contact and contactless payments, coming with integrated billing software customized solutions for different sectors such as catering, ticketing, parking and others.
The handheld Android device is equipped with an in-built printer, scanner and can also generate bills.
Valued at $16 billion, Paytm is not alone in the fiercely competitive Indian fintech space where a dozen players like PhonePe, MobiKwik, Kotak 811 and deep pocketed international giants Google Pay and Amazon Pay are in the fray.
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I am sure that viren kotian is also a partner of this Tantri and that is the reason he is supporting him blindly. such rapists shuld be hanged in public. they have no right to live. shame on you viren for supporting a rapist who is worst that animal.
This type of so called TANTRY are in all communities. Not only in Hindus.
This act continues, as long as there is unwise/ foolish customers.
Waiting until the mishap happens is a big foolishness.
The public should identify such TANTRIKS in their locality and prevent them from their mull-practice.
with the foolishness her parents handed-over girl to that cruel person.
first have to punish her parents. and next better to remove any one of the parts of his body.
with the foolishness of that parents, directly they handed over that girl to that cruel person. first have to punish that parents.
This is kind of Tantik Love Jihad???
QURAN is not just for MUSLIMS. it is for the whole of MANKIND ...
ALLAH taught us HOw to be protected from evil in the QURAN>>>
NO need any third person... U just need to PONDER & act on what it says...
Its time to keep MEDIA away ignore the FALSE news which spreads about Muslims and ISLAM...
If YOU really want to know what ISLAM says THEN Read QURAN and PONDER on it... It will Save such traps of TAntris, Swamis, Jotiysa trap and other evils that are spread in our Society.
Look for the TRUTH,,, unless We look - who is the CREATOR...
We all will fall into such types of TRAP to the devil worshipers...
Please Learn QURAN (quran project com) U will understand How evil plays his role, when we worship FALSE Gods...
@ VIREN KOTIAN ,
U R FAKE FAKE PROMISE FAKE
BUT NEWS IS NOT FAKE THATS TRUE NEWS,
WE TRUST 'COASTAL DIGEST' MORE THEN FAKE BJP GOVERMNT..
Ache Din hum sab ke saamne...
Ache Din for Gundas
Ache Din for Rapist
Ache Din for Cows.
For Common people Babaji ka Tollu.
Wa Wa Master Veren Kottttain which part of the worldd you leaving???? you Maharaya looks like something fisheyy?? about you Maharaya any keep it on going The Day will come to know every one is it Faaku or Tanrtu????
Dear Viren
I think you are a bhakt of this Tantrik.
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no mercy ,
please hang him or cut his private part...
This is called 'acche din' in NaMo's language
Fake news. only on cd
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