Even more than three years after demonetisation and all-out efforts to make most transactions through electronic, cash is still king, as it thrives in a digital India, said fintech start-up Paytm founder Vijay Sekhar Sharma.
"While cashless economy is not possible in India, less cash economy will be in the future. Less cash is the only solution, not the elimination of cash," Sharma told IANS in an interview after unveiling an all-in-one payment gateway on Tuesday.
Asserting that it would take 5-10 years for India to make the transition to digital payments from the traditional mode of cash, Sharma, 41, said the e-payment industry benefitted more from the November 8, 2016 note ban and withdrawal of old Rs 1,000 and Rs 500 denominations.
"I think it (demonetisation) helped the industry despite lack of specific help. But the world has changed since then. It is about the scale of distribution of merchants that is what is propelling digital payments," said Sharma.
Most of the cash not only came back into circulation, but also remains as the mode of payment for the majority due to its convenience for the people used to such transactions.
Expounding Paytm's zero service charge, Sharma said the strategy is sustainable as it leads to acquiring more customers and merchants, enabling newer business opportunities.
Paytm also does not levy a service charge to small merchants for its payments services, unlike organised players like Uber.
"Though there is a monetisation model, the merchants who are small shopkeepers, become our financial services customers as they open a bank account, which is profitable."
Paytm secured a Payments Bank license from the Reserve Bank of India to offer a savings bank account, Rupay debit card and money transfer services.
"We are banking on payment services acquiring customers and merchants who avail banking, lending, insurance, wealth and software services like billing software and business ledger software services eventually," Sharma noted.
The mobile first bank services include zero balance and zero digital transaction charge accounts.
"Basically, payments, cloud, commerce and financial services are a cohort we follow. So, payments is our customer as well as merchant acquisition. If it breaks even, we are happy because other line items make more money, he affirmed.
Noting that in a market like India, one cannot price services at a premium unlike in a developed country like the US, the billionaire businessman said a consumer in a developing country would not be able to afford such a hefty charge.
Forbes ranked Sharma as India's youngest billionaire in 2017, with a net worth of $2.1 billion.
While several countries operate on the model of higher service charges, Sharma said newer business models have to be discovered in India, as customer lifecycle value is accounted for more stages than in other nations.
Asked about an upscale retailer like Zara not giving a wallet payment option during its recent end of season sale in Bengaluru, Sharma said Paytm was addressing such hiccups with its all-in-one payment solutions.
"It's an opportunity, because if the retailer has our all-in-one point of sale machine, where in they enter the amount, it shows both the Quick Response code (QR) and card payment options," he observed.
Sharma compared older swiping payment machine to feature phones and modern ones to feature-rich smartphones.
"If you notice, they look like feature phones and the modern day card machine is more a smartphone like. You can add the smatphone components, which can add the features," reiterated Sharma.
Though Paytm's all-in-one QR point of sale machine integrates the billing system, its chief executive said it was not ideal to have an independent QR feature.
Paytm has 16 million strong merchant user base, which Sharma aims to raise to 26 million base in the next one year.
Sharma has launched in this tech city an all-in-one payment gateway and Paytm Business Payments solution, which enable digital payments through multiple methods for small and medium enterprises (SMEs) and an Android point of sale machine.
With the new gateway solution, collecting digital payments through multiple methods can be achieved seamlessly while Paytm Business Payments solution enables automated vendor payments, including employee salaries and customer refunds among others.
The One97 Communications-owned Paytm aims to help SMEs streamline and digitise their business activities using its new solutions, which enhance the overall efficiency of both accepting and making payments.
Paytm has a data bank of over 200 million saved cards and bank accounts, a feature which enables partner apps to shorten transaction times and propel faster conversions while using the all-in-one payment gateway.
Complementing the two solutions, Sharma also launched an all-in-one Android point of sale machine, which can accept payments through all forms such as cards, wallets, UPI apps and even cash.
The device has a QR code that supports all contact and contactless payments, coming with integrated billing software customized solutions for different sectors such as catering, ticketing, parking and others.
The handheld Android device is equipped with an in-built printer, scanner and can also generate bills.
Valued at $16 billion, Paytm is not alone in the fiercely competitive Indian fintech space where a dozen players like PhonePe, MobiKwik, Kotak 811 and deep pocketed international giants Google Pay and Amazon Pay are in the fray.
Comments
Hindus population could have raised to bit more if Modi, Praveen Togadiya, Mutalik, Sadhvi and other hate mongers could have married.
How our friend in Singapore, is tolerating, when he is branded as IMPOTENT..... When feku Modi is going to take these classes
Go and give your product to Mr. Narahantak Modi first.
Calling hindu men impotent for selling his product. new strategy of marketing...
Calling hindu men are impotent for selling his product....new marketing strategy.. nw wherever he go he will sale his viagra by spitting venom
Muslims has good quality sperm than Hindu, because we believe in one God. If Hindu needs sperm to increase their population, we are ready to supply for free.
Har Ghar main hoga bacha apna
Person who couldn't prove in potency is preaching and marketing his product... he he he
fog out from well
We are already 1.5 Billions....oh my God this stupid is giving wrong idea for hindus....instead he could help securing jobs and education for underprivileged people since their own party BJP is in power.....and is trying to take our country towards ignorance, poverty, illiteracy...
By this kind of speech no improvement will come in to Hindu community but all Hindu girls and women definitely think about the Hindu youths if they are unfit to be with a lady than what is the use of madicine
What a Fantastic Minded man, looks his Brain lost his control, You Bull of the Gate, You need Help to Increase your RSS Population Just a Shout we are here to help, afterword's do not tell \Love Jihad\" once falls Love there is no RSS,Bajji or Ranggi there is Male, Female Master Thogadaia Annanna, Why all these your Counter Partner Master Naraen Gangasara no teach you, we Trained Master Naraen he passed in Distinction level. Do not worry Thogadianna we are here for that, no worries even in Bullet Train or Aeroplane we help you to Produce more and more!!!!!!!!!!
You look like a Watch men in a Appartement, be smart Handsome look then only opposite Gender Love you Master Thogadia, In this stage Looking your Face Like Ugly Baboon no one will not Like you Master, be care otherwise all these Bangali Goons will pick up all go like Gentle Man.
Call us we are awaiting.
Jai Hoo Moidanna
Jai Hoo Hindustan."
IS TOGADIA, the hate monger, Married?
Yaa rabbe... ee report oditt nande nombu poyithaant nakk doubt aayo undu.
Our system is so impotent that Police cannt arrest Togadia. Why? Togadia is against Modi. Deliberately he given dis statement just to harm Namo
This is an attempt by NaMo govt to distract attention of meida from its failure
If impotent Indian media can cover d Charlie Hebdo cartoon or only fight with soft ones i.e Sakhi Maharaj,Togadia,VHP,Bajrang?
Who unable to produce children calls others to make more children who already have enof childrens...! He prepared Indian Viagra for others unfortunately doesnt work for him.
If you have courage marry a women and taste the family life instead of teaching others which is can't do by yourself.
The chemicals in plastic cause male impotence. Plastic water bottles being the biggest source.
It is a huge leap to link a decline in population growth to impotency - what evidence does he have to support such outrageous claims? Chances are that the size of families is being limited by deliberate choice, and not physical fertility problems. Anyone with such a mentality should not be allowed to breed at all!
LOL. Here is another...... But No outrage ?
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