Bengaluru, Jan 6: Cab aggregators are once again in news for the wrong reasons after an Ola cab driver misbehaved with a 34-year-old woman passenger and even threatened to kill her when she raised an alarm.
But what followed was worse. The woman, a software engineer, immediately called the Ola emergency number following which they asked her to check if the driver was drunk. She later pressed the emergency button on the Ola app but received a message asking her to dial 100. After the aggregator failed to help her, she said she was lucky to be saved by the public.
Reacting to the incident, an Ola spokesperson said, “We regret the unfortunate incident and have immediately terminated the driver-partner from the platform upon receiving the complaint.”
Shruthi G (name changed), an employee at a software company at Bagmane Tech Park in Mahadevapura, booked an Ola cab after her work in the evening of January 3. She booked pick-up stops at two locations as she had to pick her four-year-old daughter from the day-care centre, which is 2 km away from her house.
However, around 6.22 pm, when the cab reached Malleshpalya near Kids Castle, the driver did not stop the vehicle. He asked her to get down at the last drop location. She told him to stop and tried to open the doors but he locked the doors, insisting that she sit in the car. When she resisted, he held her hands and abused her; he even threatened to kill her if she raised an alarm.
The victim said she pressed the emergency button on the app twice but only got a message advising her to call the police.
When she called the Ola emergency number, the person at the other end asked about her condition and to check whether the driver was drunk. They called back after one-and-a-half hours when she was filing a complaint at the police station.
“Ola did not make any efforts to reach out to the police or do anything to track my location and help me in that situation,” she said.
The victim called 100 and the staffer at the control room asked her which area she was in. Since she was familiar with the area, Shruthi was able to give her location.
“First they told me that the area comes under Baiyappanahalli. Later, they said it comes under HAL. Finally, they figured out the location. It took 20 minutes for the police to reach the spot,” she said.
What saved Shruti was her sheer instinct and luck. Alone in the cab, she started raising an alarm. Luckily, commuters in the other vehicles next to the cab noticed her screaming for help and stopped the driver.
“If this is the kind of security Ola provides its customer, it is very questionable,” she said. “If we have to really call the police during an emergency then why they put out the number and emergency button, it’s a waste of time during that crucial situation. If they directly told us to dial 100 during an emergency, it will save time. Lakhs of commuters take Ola cabs thinking it is safe but they have no mechanism to check their drivers and track their customers in danger.”
Baiyappanahalli police said the accused Bhimashankar Malged was arrested and remanded in judicial custody following the complaint.
Comments
I am sure this Dargah chief will allow shetering cows in his Dargah to make Hindus happy. let this Muzawar also allow cows to stay in his house as guests which will definately give him lots of ad and will be famous.
Mone... Moodbidri.... What do you say about this statement from The Soofi Dargah worshiper....
If prophet is against beef....good...but why should muslims protect them????????
Dhurga is also against Islam...could you stop cheating????
Who will believe even if Muslims are protecting cows,
The trend is, if Muslim have a cow for Milking purpose, Bajrangis will attack on the pretext of cow slaughter
If Muslim is having a cow for agriculture purpose, Banjrangis will attack on the pretext of cow slaughter
Cow is not the cause, but, they just need a reason to attack Muslims,
If the Cow problem is solved, then they will come up with Bakri reason, then Murgi reason, then Machli reason, Its never ending story till RSS is alive
This program is sponsored to you by...modees sangheez.....what has the mushriq Sarah chief to say about baqarah and adhaa?.....
ohh my god this person doesnt know Prophhet SAW said there is no place for Shirk and it is Haram and this guy in his life he is done full of Shirk, Mr. Zainul you are not a right person to give any commmnts without Hadith Quote, better you Shut your mouth
there is no impotant place for dargha in islam
Hey dargaparasthi
Muslims should not protect darghas,
prophet is against darghas.
Add new comment