Bengaluru, Jan 6: Cab aggregators are once again in news for the wrong reasons after an Ola cab driver misbehaved with a 34-year-old woman passenger and even threatened to kill her when she raised an alarm.
But what followed was worse. The woman, a software engineer, immediately called the Ola emergency number following which they asked her to check if the driver was drunk. She later pressed the emergency button on the Ola app but received a message asking her to dial 100. After the aggregator failed to help her, she said she was lucky to be saved by the public.
Reacting to the incident, an Ola spokesperson said, “We regret the unfortunate incident and have immediately terminated the driver-partner from the platform upon receiving the complaint.”
Shruthi G (name changed), an employee at a software company at Bagmane Tech Park in Mahadevapura, booked an Ola cab after her work in the evening of January 3. She booked pick-up stops at two locations as she had to pick her four-year-old daughter from the day-care centre, which is 2 km away from her house.
However, around 6.22 pm, when the cab reached Malleshpalya near Kids Castle, the driver did not stop the vehicle. He asked her to get down at the last drop location. She told him to stop and tried to open the doors but he locked the doors, insisting that she sit in the car. When she resisted, he held her hands and abused her; he even threatened to kill her if she raised an alarm.
The victim said she pressed the emergency button on the app twice but only got a message advising her to call the police.
When she called the Ola emergency number, the person at the other end asked about her condition and to check whether the driver was drunk. They called back after one-and-a-half hours when she was filing a complaint at the police station.
“Ola did not make any efforts to reach out to the police or do anything to track my location and help me in that situation,” she said.
The victim called 100 and the staffer at the control room asked her which area she was in. Since she was familiar with the area, Shruthi was able to give her location.
“First they told me that the area comes under Baiyappanahalli. Later, they said it comes under HAL. Finally, they figured out the location. It took 20 minutes for the police to reach the spot,” she said.
What saved Shruti was her sheer instinct and luck. Alone in the cab, she started raising an alarm. Luckily, commuters in the other vehicles next to the cab noticed her screaming for help and stopped the driver.
“If this is the kind of security Ola provides its customer, it is very questionable,” she said. “If we have to really call the police during an emergency then why they put out the number and emergency button, it’s a waste of time during that crucial situation. If they directly told us to dial 100 during an emergency, it will save time. Lakhs of commuters take Ola cabs thinking it is safe but they have no mechanism to check their drivers and track their customers in danger.”
Baiyappanahalli police said the accused Bhimashankar Malged was arrested and remanded in judicial custody following the complaint.
Comments
BJP = B. Janardana Poojary
Subramianian Swamy (BJP) = Janardhan Poojari (Congress)
The inner Cheddi waking up for Poojari... congress is distancing him....
So no other option for him but to speak for Modi. Even after wearing specs he dont understand the Modi's Crocodile smile...
Why dint U speak when that DALITS are attacked.... POOJI ???????????????
I Personally dont like Congress party, but I love Mr.Poojary for his reforms that he has brought to Mangalore, This man will be remembered for generation to come, very few people praise their opposition party
Poojary has gone mad! I heard that some politicians will go up to any level to attain their nasty self desires. But from Poojari, no one could dreamt about. The real face has finally unleashed..............there is a proverb in Hindi \Jab geedad ki maut aati hain tho wo shehar ki taraf nikalthi hain\"."
true colors of this guy should not be given congress ticket. anyways he must be trying for BJP ticket now.
Nettidittina golibaje modi gh korle
Earlier he was working for RSS at night and Congress in the day, lately he became the full time member of saffron brigade by criticizing his own party fellows. Now he proved again he is an agent of BJP.
HIS NAME ITSELF SAYS HE IS BJP AGENT.
MAY BE HE HAS DUAL PERSONALITY
jannere dadrid keryer attha adaga irena PM olu itther? Pm dani kali brahneregla dalitere matrana? Nidded lakkle.
Janardana Illad .........MODI Delhi d .....va marl ya......Marl areg atthh ...arena pakshan nambd 60 varsha vote padderathha . yankleg marl . Daltherg marl ...poora congress da beela nakkinagle marl
MAHA CHAMCHA.........MASKA LAGAKE!!!!
its totally Bullshit......can you get 15 Lakhs for each household from your friend...
Jannnanna eereg praya dosha.. Nana illal kullodu pokkade dadha irna kiri kiri...
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