Bengaluru, Jan 16: Amping up the online payment experience for consumers, Razorpay, the leading full-stack financial services company, today launched a new product, Instant Refunds for businesses.
This new feature activates refunds and credits the customer's source account across payment methods such as credit card, net banking, and UPI within a minute of initiation.
India is one of the fastest-growing online retail markets today. About 71 per cent of internet users in the country purchase products online. Today, the refund process has two major pain points for both the end customer and the business.
First, a delay of five-seven business days for the customer in receiving the money because of multiple intermediaries like the acquiring bank, issuing bank and the networks (VISA/MasterCard/Rupay).
Second, the lack of transparency during the entire refund process for both the customer and the business. This long cycle of processing refunds is a significant problem with every popular payment method in the industry.
By issuing refunds instantly, Razorpay will help businesses retain their customers, build trust through an improved hassle-free payment experience and provide complete transparency on refunds to both the business and the end-user.
This new feature will also reduce the dependence on manpower as every refund issue on an average leads to ten service emails or calls from customer support teams.
"Instant Refunds are the new normal and central to great customer experience. A lot of consumers fail to use online payment methods as they feel getting refunds through an online platform is a very time-consuming task; hence they prefer CoD as the best alternative. Given the technological advancements being made in the fin-tech ecosystem, its fair for customers to expect refunds as fast as possible. A solution like Instant Refunds will not only help build consumer confidence in digital payments but also reduce losses for e-commerce companies where CoD has become an expensive option with more than 50 per cent online transactions made through cash", said Shashank Kumar, CTO & Co-founder of Razorpay.
"Our Instant Refunds feature ensures that the refund is processed at a 3600x faster pace than the normal expected time of five-seven business days. The team is focused on creating new technologies designed to make the entire payment lifecycle hassle-free. We believe this new feature will make customers experience a notch higher, help brands create a competitive advantage, and even make them more profitable", he added.
Razorpay's growth has been uphill, particularly in the last two years. With a 500 per cent growth in 2019, the company has been witnessing a healthy growth rate of 35 per cent month-on-month.
The company also recently launched its corporate credit cards for its partner businesses, RazorpayX current accounts, support for freelancers and homepreneurs, and acquired Opfin, a payroll and HR management software company.
Currently powering payments for over 800,000 businesses including the likes of Indigo, BSE, Thomas Cook, Reliance, SpiceJet, Aditya Birla, Sony, and Oyo, the team plans to increase this count to 1,400,000 by this year. The full-stack financial solutions company expects a 4x growth in its revenue by the end of the next fiscal year.
This story is provided by NewsVoir. ANI will not be responsible in any way for the content of this article.
Comments
RIKAZ,
Already done, i have done my computer course.
And what do you think, how i am replying to you, its through computer.
Satyameva jayate.
You have a sick mind. Just read what you have written.
I dont think you will understand anything if i reply.
If you are so concerned about kashmir or china, pls go ahead and do it yourself dont give advise to others.
PONDER, have u read properly, now here it is,
Rigveda 10/85/13- cows are slaughterd.. is misconception. The actual meaning is The word used for sun-rays is \GO\" which also means cow and hence a mantra can also be translated by making 'COW\" and not sun-rays as subject.the word WEAKENED is \"Hanyate\" which can also mean killing. The mantra states the rays get weakened in winter and get strong again in spring. How can cow that get killed in winter gain strength in spring. This proves that the reader of the vedas should have good intelligence and wisdom to understand. Otherwise people will misunderstand just like you did. Same for all other points you mentioned."
SURESH U need to do some homework, not to reply but to UNDERSTAND... please go thru below verses from your scriptures specially the last one.
Maharishi Yagyavalkya says in Shapath Brahmin (3/1/2/21) that : I EAT BEEF cos it is very soft and delicious.
Apastamb Grihsutram (1/3/10) says : The COW should be slaughtered on the arrival of Guest, on the occasion of Shraddha of ancestors and on the occasion of Marriage.
RIGVEDA (10/85/13) declares On the occasion of a girl's marriage Oxen and COWS are Slaughtered
RIGVED (6/17/1) STATES the INDRA used to EAT the meat of COW, calf, horse and buffalo.
Vashista Dharmasutra (11/34) writes, If a BRAHMIN refuses to EAT a meat offered to him on the occasion of SHRADDHA or worship HE GOES to HELL>
Suresh, you need to learn some logic.....I suggest you to join some computer programming course....
Suresh........how many cows you have at home...as per your comments also send some cows to borders of Kashmir and China...some to clean gangas and others RSS bhakta to bring go moorhra to wash their sick minds......
Which century are you living in......and where did you get your GO history from...
Rikaz,
What i have mentioned one full paragraph is fact.
what you are saying is called illusion (maya)
You will never understand that.
Just like a blind cannot see the world around him, same way you cannot understand Maya (illusion) ignorance. You have to rise high from Kg class teaching.
Mr. Suresh, its a fact man, you like it or not....I know very well that you know it...but you don't want to admit it.....right....
Rikaz,
Your are a really a funny man and your comments are so immatured.
I dont understand, Whats is wrong and what is supersition.
I am not supporting the beating of people, its wrong,
I was just giving the importance of cow for Hindus.
Suresh, you are still believing in superstition in this 21st century, so sad!
Tell us how many houses have been ruined because of your theory...none...
All rivers were flowing in same place....no body done anything for it....its natures creation.....totally rubbish....
cow is a kind of animals....its not a god...it cannot save itself from any disaster....you and your own people don't care them at all, you will find a lot of them in the road sides like orphans...no one put any grass on it....instead it eats plastic and sometime later dies....reason you don't care them and don't put any food for it....common its your god man treat it nicely....
Once Gautam Maharishi was meditating and a holy cow maya denu entered his abode and started spoiling the rice in his farm. Knowing cow shall not be treated harshly he put the Darba grass on the cow and to his surprise the cow fell dead. The other rishis present said that Gautam maharishi has done a Gau hatya a grave sin. To atone the sin of Go hatya, (killing a sacred cow), he went to Nasik & did severe Tapas to lord Shiva at Trimbakeshwar on advise of other rishis. When lord shiva was pleased with his Tapas, Gautam rishi requested lord shiva to release him from the sin by making the river Ganga flow over the dead cow. Thus Lord shiva diverted the river Ganga to flow over the cow. Thus River Go-davari was born in Nashik and merge with bay of bengal.
Cow is so holy that, if you build your house on the plot of land where cows put their holy feet for grazing, or where there was a cow shed, building a house in such a plot is very very auspicious.
After a house in built the first day of house warming cermony a holy cow is first made to enter the house in this way all the evil and negative energy in the newly built house is cleared off.
If a person is suffering badly in health or work front they are advised to feed cows, by doing this the creator is satisfied and he relieves the person from his sufferings.
Cow- urine or Go-mutra is so auspicious that if you sprinkle it on the possessed people, or inauspicious places where there is negative energies accumulated, the place becomes pure and positive again.
1857 first war of Independence broke out - cow was the reason.
This cow story made citizens sick and tired....there is no god in cow or any animal kind....what the hell these vigilantes doing around....if dalits want to live peacefully they should convert to Islam....that is where they get their due respect from society....In Islam there wont be any upper caste and lower caste....they will be treated properly with respect in the society....
Its a BIG INSULT to the PM ...
Cheddi gangs ignored .... him badly.
The PM should show his power to stop it rather than saying killing me before killing the dalits...
He said, Fake Gau Rakshaks are dividing the nation,
Then what the real Gau Rakshaks are doing??????
He further says, \Hit me and do not hit Dalits\", means he can not control those who want to HIT????
Why is he concerned about Dalits when other communities also have been terrorized by so called Gau Rakshaks? Others are not humans or Indians? Or he is only concerned about \"Vote Bank\"???"
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