Served non-veg to Jain man, airlines asked to pay Rs 20K compensation

August 24, 2016

New Delhi, Aug 24: The apex consumer commission directed Swiss International Airlines to pay a compensation of Rs 20,000 to a flyer and upgrade his economy class ticket to business class for his future travels, as a penalty for serving him non-vegetarian food instead of a Jain meal he had opted for.

swissThe National Consumer Disputes Redressal Commission (NCDRC) upheld the district forum's order also directing Swiss International Airlines, to pay Rs 10,000 towards litigation cost and dismissed the revision petition filed by Mumbai resident Amit Jay Kumar Jain to enhance the compensation.

“The opposite party (airlines) shall be bound by its commitment to upgrade economy class to business class in one flight booked by the complainant from India to Europe or Europe to India with a rider that the complainant must undertake that flight within one year,” the bench presided by Justice Ajit Bharihoke said.

The bench, which also comprised member S M Kantikar, noted that the complainant was alerted by a co-passenger before he could eat the non-vegetarian food served to him.

“It cannot be said with certainty that the complainant consumed a morsel of non-vegetarian food. Thus, under the circumstances, the compensation awarded to the complainant seem to be reasonable and there is no cause for interfering with it,” the bench added.

According to the complaint, on May 6, 2011, while flying from Zurich to Mumbai, Jain was served with a non-vegetarian meal whereas he had opted for a special vegetarian Jain meal.

When he approached the district forum in Mumbai, the airline said the mistake was human error and offered that in future any one economy class ticket booked by the complainant from India to Europe or from Europe to India would be upgraded to business class and an apology was also tendered in writing.

The forum had also granted a compensation of Rs 20,000 and Rs 10,000 as cost towards the litigation to Jain.

Jain's appeal for enhancing the compensation was rejected by the state commission after which he approached NCDRC.

Comments

suresh
 - 
Wednesday, 24 Aug 2016

He tasted the non veg food. Otherwise how he knows that it is non veg food. Now by this compenasation do he will be back to his religion? What type of drama it is?

mastan
 - 
Wednesday, 24 Aug 2016

once they served me vegetarian food, insted of non-veg. i do complaint, i didn't receive any compansation.

Moshu
 - 
Wednesday, 24 Aug 2016

What would be the case if it is vice versa?

Ahmed K. C.
 - 
Wednesday, 24 Aug 2016

Good decision and justice.

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News Network
June 15,2020

Mangaluru, Jun 15: A father and his four-year-old son were killed when their motorcycle was hit by a lorry from behind at Bakampady junction on the outskirts of the city.

The Police said the deceased has been identified as Abdul Bhasheer, a resident of Krishnapura and his son Shayan. 

On Sunday evening, Bahseer was going from Mangaluru to Krishnapura by the motorcycle along with wife and son when a speeding lorry "dashed into the motorcycle from behind and knocked them down''.

The four-year-old son died on the spot while Basher and his wife were rushed to the hospital. However, the husband succumbed to injuries at the hospital on Monday. Local police registered a case in this connection.

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Ram Puniyani
February 10,2020

Noam Chomsky is one of the leading peace workers in the world. In the wake of America’s attack on Vietnam, he brought out his classic formulation, ‘manufacturing consent’. The phrase explains the state manipulating public opinion to have the public approve of it policies—in this case, the attack of the American state on Vietnam, which was then struggling to free itself from French colonial rule.

In India, we are witness to manufactured hate against religious minorities. This hatred serves to enhance polarisation in society, which undermines India’s democracy and Constitution and promotes support for a Hindu nation. Hate is being manufactured through multiple mechanisms. For example, it manifests in violence against religious minorities. Some recent ghastly expressions of this manufactured hate was the massive communal violence witnessed in Mumbai (1992-93), Gujarat (2002), Kandhamal (2008) and Muzaffarnagar (2013). Its other manifestation was in the form of lynching of those accused of having killed a cow or consumed beef. A parallel phenomenon is the brutal flogging, often to death, of Dalits who deal with animal carcasses or leather.

Yet another form of this was seen when Shambhulal Regar, indoctrinated by the propaganda of Hindu nationalists, burned alive Afrazul Khan and shot the video of the heinous act. For his brutality, he was praised by many. Regar was incited into the act by the propaganda around love jihad. Lately, we have the same phenomenon of manufactured hate taking on even more dastardly proportions as youth related to Hindu nationalist organisations have been caught using pistols, while police authorities look on.

Anurag Thakur, a BJP minster in the central government recently incited a crowd in Delhi to complete his chant of what should happen to ‘traitors of the country...” with a “they should be shot”. Just two days later, a youth brought a pistol to the site of a protest at Jamia Millia Islamia university and shouted “take Azaadi!” and fired it. One bullet hit a student of Jamia. This happened on 30 January, the day Nathuram Godse had shot Mahatma Gandhi in 1948. A few days later, another youth fired near the site of protests against the CAA and NRC at Shaheen Bagh. Soon after, he said that in India, “only Hindus will rule”.

What is very obvious is that the shootings by those associated with Hindu nationalist organisations are the culmination of a long campaign of spreading hate against religious minorities in India in general and against Muslims in particular. The present phase is the outcome of a long and sustained hate campaign, the beginning of which lies in nationalism in the name of religion; Muslim nationalism and Hindu nationalism. This sectarian nationalism picked up the communal view of history and the communal historiography which the British introduced in order to pursue their ‘divide and rule’ policy.

In India what became part of “social common sense” was that Muslim kings had destroyed Hindu temples, that Islam was spread by force, and that it is a foreign religion, and so on. Campaigns, such as the one for a temple dedicated to the Hindu god Rama to be built at the site where the Babri masjid once stood, further deepened the idea of a Muslim as a “temple-destroyer”. Aurangzeb, Tipu Sultan and other Muslim kings were tarnished as the ones who spread Islam by force in the subcontinent. The tragic Partition, which was primarily due to British policies, and was well-supported by communal streams also, was entirely attributed to Muslims. The Kashmir conflict, which is the outcome of regional, ethnic and other historical issues, coupled with the American policy of supporting Pakistan’s ambitions of regional hegemony, (which also fostered the birth of Al-Qaeda), was also attributed to the Muslims.

With recurring incidents of communal violence, these falsehoods went on going deeper into the social thinking. Violence itself led to ghettoisation of Muslims and further broke inter-community social bonds. On the one hand, a ghettoised community is cut off from others and on the other hand the victims come to be presented as culprits. The percolation of this hate through word-of-mouth propaganda, media and re-writing of school curricula, had a strong impact on social attitudes towards the minorities.

In the last couple of decades, the process of manufacturing hate has been intensified by the social media platforms which are being cleverly used by the communal forces. Swati Chaturvedi’s book, I Am a Troll: Inside the Secret World of the BJP’s Digital Army, tells us how the BJP used social media to spread hate. Whatapp University became the source of understanding for large sections of society and hate for the ‘Other’, went up by leaps and bounds. To add on to this process, the phenomenon of fake news was shrewdly deployed to intensify divisiveness.

Currently, the Shaheen Bagh movement is a big uniting force for the country; but it is being demonised as a gathering of ‘anti-nationals’. Another BJP leader has said that these protesters will indulge in crimes like rape. This has intensified the prevalent hate.

While there is a general dominance of hate, the likes of Shambhulal Regar and the Jamia shooter do get taken in by the incitement and act out the violence that is constantly hinted at. The deeper issue involved is the prevalence of hate, misconceptions and biases, which have become the part of social thinking.

These misconceptions are undoing the amity between different religious communities which was built during the freedom movement. They are undoing the fraternity which emerged with the process of India as a nation in the making. The processes which brought these communities together broadly drew from Gandhi, Bhagat Singh and Ambedkar. It is these values which need to be rooted again in the society. The communal forces have resorted to false propaganda against the minorities, and that needs to be undone with sincerity.

Combating those foundational misconceptions which create hatred is a massive task which needs to be taken up by the social organisations and political parties which have faith in the Indian Constitution and values of freedom movement. It needs to be done right away as a priority issue in with a focus on cultivating Indian fraternity yet again.

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News Network
March 10,2020

Bengaluru, Mar 10: A 75-year-old man who arrived in Kalaburagi from Saudi Arabia on February 29 has been admitted to the isolation ward at Gulbarga Institute of Medical Sciences (GIMS) after he showed symptoms of coronavirus. 

His throat swab has been sent to the laboratory of Bengaluru’s Victoria Hospital. The district Health and Family Welfare Department is waiting for the report. 

The aged man who arrived from Saudi Arabia on February 28, was admitted to a private hospital on March 5 following fever and cough. As he showed the symptoms similar to coronavirus, the health of his family members has also been examined by the doctors and a close watch on them is being kept.

Recently, first confirmed positive case was reported from Whitefield in Bengaluru. The state government had also declared holiday for all primary schools in Bengaluru.

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