Served non-veg to Jain man, airlines asked to pay Rs 20K compensation

August 24, 2016

New Delhi, Aug 24: The apex consumer commission directed Swiss International Airlines to pay a compensation of Rs 20,000 to a flyer and upgrade his economy class ticket to business class for his future travels, as a penalty for serving him non-vegetarian food instead of a Jain meal he had opted for.

swissThe National Consumer Disputes Redressal Commission (NCDRC) upheld the district forum's order also directing Swiss International Airlines, to pay Rs 10,000 towards litigation cost and dismissed the revision petition filed by Mumbai resident Amit Jay Kumar Jain to enhance the compensation.

“The opposite party (airlines) shall be bound by its commitment to upgrade economy class to business class in one flight booked by the complainant from India to Europe or Europe to India with a rider that the complainant must undertake that flight within one year,” the bench presided by Justice Ajit Bharihoke said.

The bench, which also comprised member S M Kantikar, noted that the complainant was alerted by a co-passenger before he could eat the non-vegetarian food served to him.

“It cannot be said with certainty that the complainant consumed a morsel of non-vegetarian food. Thus, under the circumstances, the compensation awarded to the complainant seem to be reasonable and there is no cause for interfering with it,” the bench added.

According to the complaint, on May 6, 2011, while flying from Zurich to Mumbai, Jain was served with a non-vegetarian meal whereas he had opted for a special vegetarian Jain meal.

When he approached the district forum in Mumbai, the airline said the mistake was human error and offered that in future any one economy class ticket booked by the complainant from India to Europe or from Europe to India would be upgraded to business class and an apology was also tendered in writing.

The forum had also granted a compensation of Rs 20,000 and Rs 10,000 as cost towards the litigation to Jain.

Jain's appeal for enhancing the compensation was rejected by the state commission after which he approached NCDRC.

Comments

suresh
 - 
Wednesday, 24 Aug 2016

He tasted the non veg food. Otherwise how he knows that it is non veg food. Now by this compenasation do he will be back to his religion? What type of drama it is?

mastan
 - 
Wednesday, 24 Aug 2016

once they served me vegetarian food, insted of non-veg. i do complaint, i didn't receive any compansation.

Moshu
 - 
Wednesday, 24 Aug 2016

What would be the case if it is vice versa?

Ahmed K. C.
 - 
Wednesday, 24 Aug 2016

Good decision and justice.

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News Network
March 4,2020

Bengaluru, Mar 4: With details of the Bengaluru links of the Covid-19-positive patient from Hyderabad emerging, state health authorities on Tuesday got down to tracking any infection trail he may have left behind before heading home.

Schools from southeast Bengaluru asked parents to send students with masks and hand sanitizers or keep them at home if they had fever. Medical shops in Bengaluru reported panic buying of masks and hand sanitizers.

Two persons with no symptoms — the Hyderabad man’s flatmate in city, and a colleague — reported at Rajiv Gandhi Institute of Chest Diseases and put under watch at the isolation ward. Their test results are expected on Wednesday.

The authorities tracked down 71 people who had come in contact with the Hyderabad man and put them under surveillance. The 24-year-old techie had travelled to Dubai for work on February 15 and returned to Bengaluru on February 20. He attended work on February 20 and 21 before taking a bus to Hyderabad. His flat has been sealed for sanitizing.

According to Telangana officials, at least 36 of the 88 people who came in contact with the techie are showing some symptoms of Covid-19.

Contrary to reports, the infected person was not tested at the KIA since guidelines don’t say flyers from Dubai must be screened. WHO guidelines say identification of the infected person should not be revealed. However, WhatsApp groups were flooded with messages on where the infected person lived and details of his flatmate.

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News Network
March 7,2020

Bhopal, Mar 7: Independent MLA Surendra Singh Shera on Saturday said that he was not in any kind of captivity in Bengaluru and he will meet Chief Minister Kamal Nath soon.

"I was in Bengaluru for my daughter's medical treatment. I was not in any kind of captivity. I will meet CM Kamal Nath soon," Shera told reporters here upon returning to Bhopal from Bengaluru.

Earlier, Rajya Sabha MP and senior Congress leader Digvijaya Singh alleged that the BJP had escorted four Madhya Pradesh MLAs, including three from his party, to Bengaluru.

"Last night, two charter planes were booked by BJP to take MLAs to Bengaluru. One was a 9-seater plane while the other was 12-seater. In the 12-seater plane, four MLAs were taken to Bengaluru. Out of them, three Congress MLAs Bisahulal Singh, Raghuraj Kansana and Hardeep Dang and one Independent MLA Surendra Singh Shera," Singh had said.

He has accused BJP of resorting to horse-trading in order to bring down the Kamal Nath government.

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News Network
April 15,2020

Bengaluru, Apr 15: The Opposition Congress in Karnataka on Wednesday accused the BJP government, headed by Chief Minister B S Yediyurappa, of showing discrimination in distribution of relief material to those affected by the lockdown, clamped to check the spread of Novel Coronavirus, by favouring constituencies represented by the ruling BJP Legislators.

Despite that, the party intends to extend full cooperation to the government during this hour of crisis without indulging in politics, it urged the administration to be “transparent”.

''We have had our (Congress) Task Force meeting today, during which we discussed several matters. There is a lot of difference between the government's talk and its deeds,'' KPCC President D K Shivakumar said.

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