Served non-veg to Jain man, airlines asked to pay Rs 20K compensation

August 24, 2016

New Delhi, Aug 24: The apex consumer commission directed Swiss International Airlines to pay a compensation of Rs 20,000 to a flyer and upgrade his economy class ticket to business class for his future travels, as a penalty for serving him non-vegetarian food instead of a Jain meal he had opted for.

swissThe National Consumer Disputes Redressal Commission (NCDRC) upheld the district forum's order also directing Swiss International Airlines, to pay Rs 10,000 towards litigation cost and dismissed the revision petition filed by Mumbai resident Amit Jay Kumar Jain to enhance the compensation.

“The opposite party (airlines) shall be bound by its commitment to upgrade economy class to business class in one flight booked by the complainant from India to Europe or Europe to India with a rider that the complainant must undertake that flight within one year,” the bench presided by Justice Ajit Bharihoke said.

The bench, which also comprised member S M Kantikar, noted that the complainant was alerted by a co-passenger before he could eat the non-vegetarian food served to him.

“It cannot be said with certainty that the complainant consumed a morsel of non-vegetarian food. Thus, under the circumstances, the compensation awarded to the complainant seem to be reasonable and there is no cause for interfering with it,” the bench added.

According to the complaint, on May 6, 2011, while flying from Zurich to Mumbai, Jain was served with a non-vegetarian meal whereas he had opted for a special vegetarian Jain meal.

When he approached the district forum in Mumbai, the airline said the mistake was human error and offered that in future any one economy class ticket booked by the complainant from India to Europe or from Europe to India would be upgraded to business class and an apology was also tendered in writing.

The forum had also granted a compensation of Rs 20,000 and Rs 10,000 as cost towards the litigation to Jain.

Jain's appeal for enhancing the compensation was rejected by the state commission after which he approached NCDRC.

Comments

suresh
 - 
Wednesday, 24 Aug 2016

He tasted the non veg food. Otherwise how he knows that it is non veg food. Now by this compenasation do he will be back to his religion? What type of drama it is?

mastan
 - 
Wednesday, 24 Aug 2016

once they served me vegetarian food, insted of non-veg. i do complaint, i didn't receive any compansation.

Moshu
 - 
Wednesday, 24 Aug 2016

What would be the case if it is vice versa?

Ahmed K. C.
 - 
Wednesday, 24 Aug 2016

Good decision and justice.

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coastaldigest.com news network
August 4,2020

Bengaluru, Aug 4: Karnataka on Tuesday reported its biggest single-day spike of 6,259 Covid-19 cases and 110 fresh deaths, taking the total infection count to 1,45,830 and the toll to 2,704, the health department said.

The day also saw a record 6,777 patients getting discharged after recovery, outnumbering the fresh cases. Out of 6,259 fresh cases, a total of 2,035 cases were from Bengaluru Urban district. The previous biggest single-day record was on July 30 when the state added 6,128 cases.

A bulletin from the department said cumulatively 1,45,830 Covid-19 positive cases have been confirmed in the state and it included 2,704 deaths and 69,272 discharges. Out of the 73,846 active cases, as many as 73,212 patients were stable in isolation at designated hospitals while 634 in the intensive care units.

Among the fresh deaths, Bengaluru Urban accounted for 30 followed by Dakshina Kannada (13) and Mysuru (9).

Most of the people who succumbed either had a history of Severe Acute Respiratory Infection (SARI) or Influenza-like illness (ILI), the bulletin said. Besides Bengaluru Urban, the other districts which reported higher fresh cases on Tuesday are Mysuru 662, Kalaburagi 285, Ballari 284, Belagavi 263, Dakshina Kannada 225, Davangere 191, Dharwad and Hassan 188. Bengaluru Urban district continued to top the list of positive cases with a total of 63,033 infections, followed by Ballari 7,638 and Dakshina Kannada 6,388.

Among discharges too Bengaluru Urban tops the districts with 27,877 discharges, followed by Ballari 3,724 and Kalaburagi 3,470. A total of 14,89,016 samples had been tested so far, out of which 42,458 on Tuesday with 29,488 being rapid antigen tests.

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News Network
March 3,2020

Kalaburagi, Mar 3: Former Karnataka Minister Priyank Kharge on Monday in a letter requested Karnataka Assembly Speaker Sri Vishveshvaraya Hegade Kageri that the restricted media coverage in Assembly Budget session was not the right thing and it will be danger of for healthy democracy.

The letter written by Mr. Kharge to the Karnataka Assembly speaker which available to the press said that the fourth pillar of democracy 'Media' ban from covering assembly proceedings was not a healthy move and requested to immediately withdraw the government order in this regards, he said.

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News Network
July 4,2020

Bengaluru, Jul 4: With the increasing number of COVID-19 cases in Bengaluru, the state government has decided to impose a total lockdown in Bruhat Bengaluru Mahanagara Palike (BBMP) limits.

The lockdown will start from 8 pm today till 5 am on Monday. The sale of essential items will only be allowed during the total lockdown.

"Complete lockdown to be imposed from 8 pm today till 5 am on Monday in Bruhat Bengaluru Mahanagara Palike (BBMP) limits, as per instructions by Karnataka Chief Minister BS Yediyurappa in view of COVID-19," BBMP Commissioner Anil Kumar said on Saturday.

"Sale of essential items will be allowed during the lockdown, including meat shops. Police action will be taken against people found roaming outside unnecessarily," he said.

With the number of cases increasing by 994 in the last 24 hours, the total of cases in the city now stands at 7,713. Of these, 6,297 are active cases.

So far, Karnataka has 19,710 cases with 293 deaths. While 8,805 people have recovered from the deadly virus.

At the national level, the total number of cases have now surged to 6, 48,315 out of which 3, 94,227 patients have recorded, while 18,655 have lost their lives.

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