Served non-veg to Jain man, airlines asked to pay Rs 20K compensation

August 24, 2016

New Delhi, Aug 24: The apex consumer commission directed Swiss International Airlines to pay a compensation of Rs 20,000 to a flyer and upgrade his economy class ticket to business class for his future travels, as a penalty for serving him non-vegetarian food instead of a Jain meal he had opted for.

swissThe National Consumer Disputes Redressal Commission (NCDRC) upheld the district forum's order also directing Swiss International Airlines, to pay Rs 10,000 towards litigation cost and dismissed the revision petition filed by Mumbai resident Amit Jay Kumar Jain to enhance the compensation.

“The opposite party (airlines) shall be bound by its commitment to upgrade economy class to business class in one flight booked by the complainant from India to Europe or Europe to India with a rider that the complainant must undertake that flight within one year,” the bench presided by Justice Ajit Bharihoke said.

The bench, which also comprised member S M Kantikar, noted that the complainant was alerted by a co-passenger before he could eat the non-vegetarian food served to him.

“It cannot be said with certainty that the complainant consumed a morsel of non-vegetarian food. Thus, under the circumstances, the compensation awarded to the complainant seem to be reasonable and there is no cause for interfering with it,” the bench added.

According to the complaint, on May 6, 2011, while flying from Zurich to Mumbai, Jain was served with a non-vegetarian meal whereas he had opted for a special vegetarian Jain meal.

When he approached the district forum in Mumbai, the airline said the mistake was human error and offered that in future any one economy class ticket booked by the complainant from India to Europe or from Europe to India would be upgraded to business class and an apology was also tendered in writing.

The forum had also granted a compensation of Rs 20,000 and Rs 10,000 as cost towards the litigation to Jain.

Jain's appeal for enhancing the compensation was rejected by the state commission after which he approached NCDRC.

Comments

suresh
 - 
Wednesday, 24 Aug 2016

He tasted the non veg food. Otherwise how he knows that it is non veg food. Now by this compenasation do he will be back to his religion? What type of drama it is?

mastan
 - 
Wednesday, 24 Aug 2016

once they served me vegetarian food, insted of non-veg. i do complaint, i didn't receive any compansation.

Moshu
 - 
Wednesday, 24 Aug 2016

What would be the case if it is vice versa?

Ahmed K. C.
 - 
Wednesday, 24 Aug 2016

Good decision and justice.

Add new comment

  • Coastaldigest.com reserves the right to delete or block any comments.
  • Coastaldigset.com is not responsible for its readers’ comments.
  • Comments that are abusive, incendiary or irrelevant are strictly prohibited.
  • Please use a genuine email ID and provide your name to avoid reject.
News Network
July 25,2020

Gokak, Jul 25: A JMFC magistrate here issued summons to the Chief minister B S Yediyurappa in relation to a complaint for the alleged violation of election code of conduct, during by-elections to the Gokak Assembly seat held last year.

According to official sources, a complaint had been registered against Chief minister B S Yediyurappa during the election campaign, under the People Representative Act, for allegedly wooing voters during electioneering.

The Gokak Police, who had investigated the case, however had submitted a 'B' report to the court letting off the Chief minister from the charges.

However the Magistrate, rejecting the Police report, had maintained that there exists prima facie case against the accused and issued summons to appear before the court on September one, the sources added.

Comments

Add new comment

  • Coastaldigest.com reserves the right to delete or block any comments.
  • Coastaldigset.com is not responsible for its readers’ comments.
  • Comments that are abusive, incendiary or irrelevant are strictly prohibited.
  • Please use a genuine email ID and provide your name to avoid reject.
coastaldigest.com news network
August 4,2020

Bengaluru, Aug 4: Karnataka on Tuesday reported its biggest single-day spike of 6,259 Covid-19 cases and 110 fresh deaths, taking the total infection count to 1,45,830 and the toll to 2,704, the health department said.

The day also saw a record 6,777 patients getting discharged after recovery, outnumbering the fresh cases. Out of 6,259 fresh cases, a total of 2,035 cases were from Bengaluru Urban district. The previous biggest single-day record was on July 30 when the state added 6,128 cases.

A bulletin from the department said cumulatively 1,45,830 Covid-19 positive cases have been confirmed in the state and it included 2,704 deaths and 69,272 discharges. Out of the 73,846 active cases, as many as 73,212 patients were stable in isolation at designated hospitals while 634 in the intensive care units.

Among the fresh deaths, Bengaluru Urban accounted for 30 followed by Dakshina Kannada (13) and Mysuru (9).

Most of the people who succumbed either had a history of Severe Acute Respiratory Infection (SARI) or Influenza-like illness (ILI), the bulletin said. Besides Bengaluru Urban, the other districts which reported higher fresh cases on Tuesday are Mysuru 662, Kalaburagi 285, Ballari 284, Belagavi 263, Dakshina Kannada 225, Davangere 191, Dharwad and Hassan 188. Bengaluru Urban district continued to top the list of positive cases with a total of 63,033 infections, followed by Ballari 7,638 and Dakshina Kannada 6,388.

Among discharges too Bengaluru Urban tops the districts with 27,877 discharges, followed by Ballari 3,724 and Kalaburagi 3,470. A total of 14,89,016 samples had been tested so far, out of which 42,458 on Tuesday with 29,488 being rapid antigen tests.

Comments

Add new comment

  • Coastaldigest.com reserves the right to delete or block any comments.
  • Coastaldigset.com is not responsible for its readers’ comments.
  • Comments that are abusive, incendiary or irrelevant are strictly prohibited.
  • Please use a genuine email ID and provide your name to avoid reject.
News Network
June 18,2020

Bengaluru, Jun 18: Bruhat Bengaluru Mahanagara Palike (BBMP) has deployed a COVID-19 infection control "surveillance team" to look after travellers coming from other states.

Those coming to Bengaluru Urban and Bengaluru Rural Districts must undergo a 14-day home quarantine.

The Bengaluru Mayor today inaugurated surveillance team at Dr Raj Kumar Glass House.

Deputy Mayor Ramamohan Raju, Health Standing Committee Chairman Manjunath Raju G, Special Commissioners D Randeep, Manjunath, Superintendent of Police Mr Murugan and other officials were also present in the event.

There are 7,944 coronavirus cases in Karnataka including 2,843 active cases and 4,983discharged. 114 patients have succumbed to COVID-19 in the state. 844 positive cases were reported in Bengaluru Urban and 39 in Bengaluru Rural.

Comments

Add new comment

  • Coastaldigest.com reserves the right to delete or block any comments.
  • Coastaldigset.com is not responsible for its readers’ comments.
  • Comments that are abusive, incendiary or irrelevant are strictly prohibited.
  • Please use a genuine email ID and provide your name to avoid reject.