While it makes perfect sense for IT employees to work from remote locations via video conferencing and collaboration tools seamlessly - especially in the case of tech giants like Google or Microsoft -- workers from the non-IT companies and small and medium enterprises (SMBs) are the worst-hit in India as most of them have little or no clue about how these messaging and collaboration tools work amid the coronavirus pandemic.
Small companies -- from corporate to education verticals -- are scrambling to get their act together as new coronavirus threat has reached their premises, prompting them to send employees home who have age-old laptops, poor network and connectivity with no UPS backups and little knowledge about how to handle group chat and collaboration software like Zoom, Google Hangouts Meet, Microsoft Teams and Flock etc.
Instead of halting operations, however, businesses can choose to shift towards remote working methods with teaching non-IT staff on how to use the latest digital software to connect and work, say industry experts.
The training will take some time and may hamper productivity in the short run but is a win-win situation for the non-tech companies in the long run, in case any such global emergency arises in the future.
According to a latest report by Gartner, 54 per cent of HR leaders have cited that poor technology and/or infrastructure for remote working is the biggest barrier to effective remote working.
Sandy Shen, Senior Director Analyst, Gartner, says that with COVID-19 disrupting the business landscape, CIOs should relook at the digital fulfillment of market demand.
"The value of digital channels, products and operations is immediately obvious to companies everywhere right now. This is a wake-up call for organisations that have placed too much focus on daily operational needs at the expense of investing in digital business and long-term resilience," warned Shen.
Businesses that can shift technology capacity and investments to digital platforms will mitigate the impact of the outbreak and keep their companies running smoothly now, and over the long term.
"Videoconferencing, messaging, collaboration tools and document sharing are just a few examples of technologies that facilitate remote work. Additional bandwidth and network capacity may also be needed, given the increasing number of users and volume of communications," informed Shen.
The IT industry's apex body Nasscom has asked the government to relax norms for a month to allow work-from-home for technology and back-office employees as a measure to deal with the spread of Covid-19 in India.
Networking giant Cisco said that it has seen "significant growth" in the usage of its web conferencing and video-conferencing service Webex in India.
According to Muneer Ahmad, Business Head, ViewSonic India, due to COVID-19 pandemic, the corporate and educational sector is severely getting affected in the country.
"ViewSonic IFP has a cloud-based software which help teachers and corporates to connect through video conferencing to multiple people at the same time and can split the screen into six screens. It can also connect with various tools like Skype, Cisco WebEx, Zoom, Google Hangouts and GoToMeeting," Ahmad told IANS.
Co-working sector has also taken a hit and the industry is looking at several measures to tackle it -- from ensuring supply of juices rich in Vitamin C to supply of disinfectants and giving work from home facilities.
"The scheduled visits of the clients at our co-working offices have been postponed. Few of our clients have cancelled their outstation meetings and have now started audio/video conferencing for virtual meetings," said Nakul Mathur, MD, Avanta India.
According to reports, India has approximately 1,000 co-working locations (as of September 2019) and is the second-largest market for the co-working industry after China.
As India's first licensed B2B Virtual Network Operator, CloudConnect Communications offers a collaborative platform that allows companies to overcome the COVID-19 threat while maintaining seamless business continuity and optimum employee productivity.
"We offer a secure, robust, reliable, scalable and trackable mobile-first unified communication infrastructure that aids remote teleworking so that businesses can continue operating even under any unforeseen circumstances," said Gokul Tandon, Executive Chairman, CloudConnect Communications.
Comments
Mayank and Ruvan
Thank God these culprits are caught ..... they are just normal people ...they are not worshiped people by Muslims as in yours how Aashram...Nithyananda....and other Godmen runned prostitute institutions.....hundreds of pimps criminals and rapists are caught without burka and beard daily from saffron color goons and goonesses....so what will be your comment.....never saw it on board..
We are always with the law ...we never defend criminals as you do....any saffron criminal caught dharna protest and violence. On streets demanding for release...
Are these buggers followers of Shanawaz Hussain? As his name ends with Hussain.
Burkha Olagina Rahasya!
Dear #2 Mayank, mumbai
There is no Disgrace to muslim community. In all religion there are some people who do bad that does not mean that because of that their religion becomes disgrace. In hindu religion also there are some people who do this type of business and it is not correct to say that hinduism is disgraced. The problem of these people is they do not study and follow their religion. If people study the holy scriptures of their religion then we can avoid these social crimes.
If they did it then they must be punished severely.
Another thing the supply is based on demand, so cant the men control themselves, is their wife not enough for them? or cant they get married to fulfill their desires?
If men can stay away from illegal desires then all this crime can be stopped to a major extent. Respect the women.
Dear Mayank
As soon as the news comes .. Dont judge. Many times we have be deceived...If its proved right, then they should be punished.
But dear,
Owaisi is not a cheddi member. He will not voice for criminals.
Sadhvi prachi, Aseemanand, Kalburgi killers, Ghandhi killers, Nithyananda sex racket ... cheddis tried to save them all but did not get success till date...
I request government of india to investigate this case and if they are found guilty with this filthy act then please hang them in the public. They have no rights to live in this earth.
These people are to be hanged till death
The crime what they have done is totally Unislamic. So do not judge islam by people's name or appearance. Islam strongly condemn such act.
Disgrace to Muslim community. Wonder why Owaisi does not supply lawyers and fight for them.
why is this whore Saira Begum wearing a burka still when she is in the flesh trade business and exploiting minor girls . Is she still a follower of Islam ?
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