Bengaluru, Jan 16: Amping up the online payment experience for consumers, Razorpay, the leading full-stack financial services company, today launched a new product, Instant Refunds for businesses.
This new feature activates refunds and credits the customer's source account across payment methods such as credit card, net banking, and UPI within a minute of initiation.
India is one of the fastest-growing online retail markets today. About 71 per cent of internet users in the country purchase products online. Today, the refund process has two major pain points for both the end customer and the business.
First, a delay of five-seven business days for the customer in receiving the money because of multiple intermediaries like the acquiring bank, issuing bank and the networks (VISA/MasterCard/Rupay).
Second, the lack of transparency during the entire refund process for both the customer and the business. This long cycle of processing refunds is a significant problem with every popular payment method in the industry.
By issuing refunds instantly, Razorpay will help businesses retain their customers, build trust through an improved hassle-free payment experience and provide complete transparency on refunds to both the business and the end-user.
This new feature will also reduce the dependence on manpower as every refund issue on an average leads to ten service emails or calls from customer support teams.
"Instant Refunds are the new normal and central to great customer experience. A lot of consumers fail to use online payment methods as they feel getting refunds through an online platform is a very time-consuming task; hence they prefer CoD as the best alternative. Given the technological advancements being made in the fin-tech ecosystem, its fair for customers to expect refunds as fast as possible. A solution like Instant Refunds will not only help build consumer confidence in digital payments but also reduce losses for e-commerce companies where CoD has become an expensive option with more than 50 per cent online transactions made through cash", said Shashank Kumar, CTO & Co-founder of Razorpay.
"Our Instant Refunds feature ensures that the refund is processed at a 3600x faster pace than the normal expected time of five-seven business days. The team is focused on creating new technologies designed to make the entire payment lifecycle hassle-free. We believe this new feature will make customers experience a notch higher, help brands create a competitive advantage, and even make them more profitable", he added.
Razorpay's growth has been uphill, particularly in the last two years. With a 500 per cent growth in 2019, the company has been witnessing a healthy growth rate of 35 per cent month-on-month.
The company also recently launched its corporate credit cards for its partner businesses, RazorpayX current accounts, support for freelancers and homepreneurs, and acquired Opfin, a payroll and HR management software company.
Currently powering payments for over 800,000 businesses including the likes of Indigo, BSE, Thomas Cook, Reliance, SpiceJet, Aditya Birla, Sony, and Oyo, the team plans to increase this count to 1,400,000 by this year. The full-stack financial solutions company expects a 4x growth in its revenue by the end of the next fiscal year.
This story is provided by NewsVoir. ANI will not be responsible in any way for the content of this article.
Comments
Ahmd
What are u teaching vedas to them. they are not following vedas, because they are worshiping Devils.
Ganapathi's father Shiva, Could not recognize his own son Ganapathi, How will he Recognise u.
master plan of MELVIN.. he need post in BJP.. tiz move is very danger to christian community please dont believe MELWIN and RSS ....
OMG...Christian Hindu Bhai Bhai....Hum Saath Saath Hain..Dear Father's And Sister's Dont forget Church attack incident that took place in Mangalore. These are the same people who beat innocent Nuns, Womens and Children. MIND IT.
why don't Chaddis go to churches and masjid..???? why don't they show unity..????. Chaddis wants other religion people to live like their slaves. (vinashakala vipareetha buddi)
This is not communal harmony ....this is an act of cowardness .....
Communal Harmony does not mean worshiping another God or another god of any other religion ...Harmony means give and take respect and love each other. and do respect all religion ....
DOnt misuse Communal Harmony
Guys in movies u have watched khans dancing , praising In front of Hindu Gods....but It doesnt Mean They worship or Believe...its a Part of Movie To entertain.....this Is Also same Its Part to Maintain harmony....plz take Things In different Angles....
Prem ...Jesus never Denied When His Follower Called him God.
VIREN #6
Muslims are NOT ABUSING but telling the TRUTH.
Vedas says NA TASYA PRATImA ASTI which means there is no image of God... it also says God is one ...
Muslims are telling that what VEDAS says is right and we ask U guys to PONDER on Y VEDAS says the following
*NA TASYA PRATIMA ASTI (S upanishad 4:19)
*They enter Darkness those who worship natural things, They sink deeper in DARKNESS those who worship Sambhuti (Created things) - Yajurveda 40.09
*God is one without a secong (Chondogya 6:02 1)
*Of that God there is no image primita (YV 32:3)
* All those whose intelligence has been STOLEN by material desires, they worship many Gods - Bhagwat Gita 7:20
READ to understand ...
Remove your hatred and use your intellect to know the reality of IDOL Worship.
You pray Ganapati and throw him in the sea at the end of the day....pity on you guys....I have seen people take drinks and dance behind it...no God fearing...no honesty....no devotion at all...looking for creating problems around....very bad....
They could have gone and prayed some other temples but not in RSS HQ....shame on them....they are scared of.....Muslims would not do this type of shirks....
Dear Vimala... #7
It is better to obey God (Who says worship him alone) rather than disobeying cheddis who want people to bow down to idols.
U will never recognise the devils trap in worshiping many man made created objects UNLESS U READ the manual from God...
QURAN challenges human being to create a book like that or a verse similar to it.
If U not read, then please read it and use your intellect to know what God says about the CREATION and life of this World... Please
Recognise YOUR CREATOR and worship him alone... it will be better for our life and hereafter.
Here some Zakir Naik Bhakts are trying to preach their religion. I request the moderator to remove the unnecessary out of the topic comments.
You have done a good job by posting a news report that spread the message of unity. But, some readers trying to create communal disturbance.
God Created man with intellectual power which we need to use it.
Stones are created lifeless by God
When we dont use our intelligence, We bow down to lifeless objects instead of God himself.
Its a great injustice done by human being to God..
God created U and U worship the STONES.
People should know who is their CREATOR rather than bowing down to lifeless object which cannot benefit nor harm the intelligent mankind... which blessed with life itself.
if U R TRUTHFUL in searching God ... He will guide u, if u are HONEST.
Dont fall trap to LIARS and AGGRESSORS of our Society.. God's help comes when we stand with the TRUTH....
Ok Ok.. I fully agree that these are peace loving people. By the way where were they when true Indians were fighting for the freedom of the nation? Both of them were with ......?
This is the spirit of truth. It attracts people of all faiths. Hats off the Christian nuns and fathers for their open minded gesture. Muslims should learn from Christians how to live in a multi cultural society.
As rightly pointed out by V Nagraj ji, these nuns and priests have proved their honesty. Can the peace loving Hindu community expect same gesture from one umma gang? Or they will continue to abuse all Hindu gods as per the teaching of their scripture ?
I think they did not woship Ganapati. They just offered a saree and took prasadam. Actual worship takes place in the heart and it cannot be seen by anyone. This is just a harmony visit.
If God cannot recognise his own son... Then how will he recognise his creation ....
If God cannot replace his son's head , Then how can we depend on him for our blessings.
Something is wrong.. either cheddis are against NA TASYA PRATIMA ASTI or those who worship idols are ignorant about God...
Please search for TRUTH.. God guides those who are HONEST from their heart..
No need to Fear cheddis and sell your souls to cheddis..
Worship the Creator and not his creation...
Jesus never said worship me but the father.... (God).
Na Tasya Pratima Asti - There is no image of God.. (What U worship in the form of idol cannot be god as per Vedas)
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