Bengaluru, Jan 6: Cab aggregators are once again in news for the wrong reasons after an Ola cab driver misbehaved with a 34-year-old woman passenger and even threatened to kill her when she raised an alarm.
But what followed was worse. The woman, a software engineer, immediately called the Ola emergency number following which they asked her to check if the driver was drunk. She later pressed the emergency button on the Ola app but received a message asking her to dial 100. After the aggregator failed to help her, she said she was lucky to be saved by the public.
Reacting to the incident, an Ola spokesperson said, “We regret the unfortunate incident and have immediately terminated the driver-partner from the platform upon receiving the complaint.”
Shruthi G (name changed), an employee at a software company at Bagmane Tech Park in Mahadevapura, booked an Ola cab after her work in the evening of January 3. She booked pick-up stops at two locations as she had to pick her four-year-old daughter from the day-care centre, which is 2 km away from her house.
However, around 6.22 pm, when the cab reached Malleshpalya near Kids Castle, the driver did not stop the vehicle. He asked her to get down at the last drop location. She told him to stop and tried to open the doors but he locked the doors, insisting that she sit in the car. When she resisted, he held her hands and abused her; he even threatened to kill her if she raised an alarm.
The victim said she pressed the emergency button on the app twice but only got a message advising her to call the police.
When she called the Ola emergency number, the person at the other end asked about her condition and to check whether the driver was drunk. They called back after one-and-a-half hours when she was filing a complaint at the police station.
“Ola did not make any efforts to reach out to the police or do anything to track my location and help me in that situation,” she said.
The victim called 100 and the staffer at the control room asked her which area she was in. Since she was familiar with the area, Shruthi was able to give her location.
“First they told me that the area comes under Baiyappanahalli. Later, they said it comes under HAL. Finally, they figured out the location. It took 20 minutes for the police to reach the spot,” she said.
What saved Shruti was her sheer instinct and luck. Alone in the cab, she started raising an alarm. Luckily, commuters in the other vehicles next to the cab noticed her screaming for help and stopped the driver.
“If this is the kind of security Ola provides its customer, it is very questionable,” she said. “If we have to really call the police during an emergency then why they put out the number and emergency button, it’s a waste of time during that crucial situation. If they directly told us to dial 100 during an emergency, it will save time. Lakhs of commuters take Ola cabs thinking it is safe but they have no mechanism to check their drivers and track their customers in danger.”
Baiyappanahalli police said the accused Bhimashankar Malged was arrested and remanded in judicial custody following the complaint.
Comments
Hahahaha wat a jock reality Manglore....! How could u say Prathima means image ...who said that Prathima means idol or image ...dont be confused and don't confuse others ..... Firstly u have written it in Sanskrit language it clearly says na tasya Prathima asti ...it simply means there is no one equal to god ...! As a Sanskrit student let me clarify you that even Hindu girls names are like shwetha,Prathima ,Jyothi etc .... Prathima means not image or idol it simply means here no other beautiful girl equal to this girl ....prathima means equality...let me clearly tell you another thing swetha means white ...but we can also name a black girl as swetha .....!it simply represents purity as white ..... ..i know how you guys are ...its all written in our bhavishya purana about every era
Instead of complaining they should check the VEDAS first and follow how vedas says to worship . That is the core scripture of hinduism, people are diverted from decades from the scriptures and mindwashed to follow the cheddis version of hinduism which is against Vedas of worshiping one god without the image or idols.
Police, you are right....May be ----Some miscreants have used a Muslim name to disrupt peace like Bhatkal Meat / Nagabana case......Who ever may have done this mischief, his both hands should be cut .....
CD please don't twist the facts. His name is \Jabbar Kudroli\"."
NA TASYA PRATIMA ASTI... It means telling the TRUTH that there is no image of God and the people should stop worshiping the man made objects instead Search for TRUE GOD , who created U ME and all that exists... Did U ever questioned Y vedas asks not to worship Idols...... Please read and understand what is TRUTH and What will happen if U worship the man made objects...
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