While it makes perfect sense for IT employees to work from remote locations via video conferencing and collaboration tools seamlessly - especially in the case of tech giants like Google or Microsoft -- workers from the non-IT companies and small and medium enterprises (SMBs) are the worst-hit in India as most of them have little or no clue about how these messaging and collaboration tools work amid the coronavirus pandemic.
Small companies -- from corporate to education verticals -- are scrambling to get their act together as new coronavirus threat has reached their premises, prompting them to send employees home who have age-old laptops, poor network and connectivity with no UPS backups and little knowledge about how to handle group chat and collaboration software like Zoom, Google Hangouts Meet, Microsoft Teams and Flock etc.
Instead of halting operations, however, businesses can choose to shift towards remote working methods with teaching non-IT staff on how to use the latest digital software to connect and work, say industry experts.
The training will take some time and may hamper productivity in the short run but is a win-win situation for the non-tech companies in the long run, in case any such global emergency arises in the future.
According to a latest report by Gartner, 54 per cent of HR leaders have cited that poor technology and/or infrastructure for remote working is the biggest barrier to effective remote working.
Sandy Shen, Senior Director Analyst, Gartner, says that with COVID-19 disrupting the business landscape, CIOs should relook at the digital fulfillment of market demand.
"The value of digital channels, products and operations is immediately obvious to companies everywhere right now. This is a wake-up call for organisations that have placed too much focus on daily operational needs at the expense of investing in digital business and long-term resilience," warned Shen.
Businesses that can shift technology capacity and investments to digital platforms will mitigate the impact of the outbreak and keep their companies running smoothly now, and over the long term.
"Videoconferencing, messaging, collaboration tools and document sharing are just a few examples of technologies that facilitate remote work. Additional bandwidth and network capacity may also be needed, given the increasing number of users and volume of communications," informed Shen.
The IT industry's apex body Nasscom has asked the government to relax norms for a month to allow work-from-home for technology and back-office employees as a measure to deal with the spread of Covid-19 in India.
Networking giant Cisco said that it has seen "significant growth" in the usage of its web conferencing and video-conferencing service Webex in India.
According to Muneer Ahmad, Business Head, ViewSonic India, due to COVID-19 pandemic, the corporate and educational sector is severely getting affected in the country.
"ViewSonic IFP has a cloud-based software which help teachers and corporates to connect through video conferencing to multiple people at the same time and can split the screen into six screens. It can also connect with various tools like Skype, Cisco WebEx, Zoom, Google Hangouts and GoToMeeting," Ahmad told IANS.
Co-working sector has also taken a hit and the industry is looking at several measures to tackle it -- from ensuring supply of juices rich in Vitamin C to supply of disinfectants and giving work from home facilities.
"The scheduled visits of the clients at our co-working offices have been postponed. Few of our clients have cancelled their outstation meetings and have now started audio/video conferencing for virtual meetings," said Nakul Mathur, MD, Avanta India.
According to reports, India has approximately 1,000 co-working locations (as of September 2019) and is the second-largest market for the co-working industry after China.
As India's first licensed B2B Virtual Network Operator, CloudConnect Communications offers a collaborative platform that allows companies to overcome the COVID-19 threat while maintaining seamless business continuity and optimum employee productivity.
"We offer a secure, robust, reliable, scalable and trackable mobile-first unified communication infrastructure that aids remote teleworking so that businesses can continue operating even under any unforeseen circumstances," said Gokul Tandon, Executive Chairman, CloudConnect Communications.
Comments
wrong doers should be punished irrespective of their cast, community, religion....but innocents should be spared...most of the time we have seen police arresting Muslims randomly because of their muslim background, this is bad, that should not happen, must be stopped once and for all...
good.....pre planned story, i think we can make a film about this issue,,
if any minister visit to pakistan there will be no issue..
if any other indian people visit to pakistan then he is a terrist..?
Bopanna.................Still you are Bopanna.....Balvadi ge Hoganna.........when your people oppose Sharia saying Women and Men should go to one school and same time oppose seat sharing in Government and assaulting Sulya youth......pls let us know where you stand....before you talk about the Country which Muslims gave blood more than RSS ( in Fact RSS was fighting against Muslims in that Freedom struggle movement) ....and we never hoisted Pakistan Flag unlike Sindhagi....
A muslim will NEVER do any sort of distress to others. Forget about terrorism. And BOPANNA, be grateful to Muslims atleast because they let you earn in Saudi and feed your family. Muslims are suppressed in India and that's why our brothers are still in jail. You know bopanna..every single person who was in TRUTH faced hardship from oppressive rulers..but in the end they won. So inn sha Allah..there will be a time when the oppressed Muslims will have victory.
Great work by anti terrorism cell. All national and international terrorist should be given capital punishment whatsoever..Commencement of Anti terrorism squad was a great move by the Maharashtra government and then later by other states. The first of its additional commissioner being Mr. Aftab Ahmed Khan.
Fake criminal charges imposed on him, he is innocent. Muslims always targeted.. all Muslims are innocent, patriots and true God believers who never harm anybody.. they always obey and respect their country and the law and order. we cannot change the opinions of the RSS mental people
Simply shows no Muslim can be trusted, their only love is for allah and 72 virgins. No love for the country they live in. Ungrateful wretched people.
Add new comment