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Customer satisfaction: Mangaluru Airport third in India, first in South

[email protected] (CD Network)
October 15, 2016

Mangaluru, Oct 15: The Mangaluru International Airport (MIA) has secured the first position in Southern Region airports and overall third position in India in the customer satisfaction survey.

MangaloreairJ T Radhakrishna, airport director, said that Airports Authority of India (AAI) carries out customer satisfaction survey through an external agency at 52 airports owned by it.

"Every six months, a survey is being carried out. Survey is mainly based on its performance, staff performance, facilities, cleanliness, infrastructure and airline/customs/Immigration/airport/security staff performance and so on with respect to passengers," he said.

Out of 52 airports Mangaluru international Airport's overall customer satisfaction rating stood at 4.72 out of 5 point scale and stood in the third place compared to that of last year's rating of 4.56 round I (Jan-June 2016).

On the top position, Chandigarh Airport with a rating of 4.86 was followed by Raipur in the second position with a rating of 4.82 followed by Mangaluru and Udaipur in the third position with an equal rating of 4.72 respectively out of 5 point scale.

Comments

ahmed
 - 
Saturday, 15 Oct 2016

passenger not satisfied about CUSTOM OFFICER

Ayman hassan
 - 
Saturday, 15 Oct 2016

Panpina sullu andala kenere edge apundu

SYED
 - 
Saturday, 15 Oct 2016

unfortunately the trolleys are in very bad condition, need to replace them immediately. recently i had been traveled from this airport, so please airport director take immediate action to customer satisfaction.....

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News Network
April 13,2020

Mangaluru, Apr 13: City Commissioner of police P S Harsha on Monday warned people, not to use drones illegally for filming or any other purposes.

Speaking with this regard Harsha said on Monday ,''“We have noticed that persons are illegally using drones to film Mangaluru city. If this continues, we will not only seize the drone but will also take firm legal action against the person responsible. Because Mangaluru is a sensitive place with lots of vital installations.''

He further requested the media houses also not to hire drone services for filming or any other purposes.

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News Network
March 7,2020

Bengaluru, Mar 7: Customs officials intercepted a Guatemalan national at Kempegowda International Airport here on March 2 and recovered cocaine.

The accused confessed that she had swallowed 150 cocaine capsules and concealed a tube-like structure in her vagina.

The passenger egested the total 1.385 kg of cocaine (150 cocaine capsules) over a period of two days, under medical supervision. She has been arrested.

Further, an investigation is underway.

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News Network
August 2,2020

Chitradurga,  Aug 2: Said to be 110-years-old, a grand old woman Siddamma was discharged on Saturday from a COVID Hospital in Chitradurga after recovering from the novel coronavirus.

According to Dr Basavaraj, District Surgeon, Chitradurga, the woman had tested positive for the disease on July 27.

After her recovery, the frail woman dressed in a sari was seen being wheeled out from the hospital.

As many as 5,172 new COVID-19 cases and 98 deaths were reported in Karnataka on Saturday, taking the state's count of coronavirus cases to 1,29,287.

The active cases in the state now stand at 73,219 while 53,648 people have been discharged.

"5,172 new COVID-19 cases and 98 deaths reported in Karnataka in the last 24 hours, taking total cases to 1,29,287 including 53,648 discharges and 2,412 deaths. 

The number of active cases stands at 73,219," said State Health Department.

So far, a total of 2,412 people have succumbed to the virus in the State.

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