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Customer satisfaction: Mangaluru Airport third in India, first in South

[email protected] (CD Network)
October 15, 2016

Mangaluru, Oct 15: The Mangaluru International Airport (MIA) has secured the first position in Southern Region airports and overall third position in India in the customer satisfaction survey.

MangaloreairJ T Radhakrishna, airport director, said that Airports Authority of India (AAI) carries out customer satisfaction survey through an external agency at 52 airports owned by it.

"Every six months, a survey is being carried out. Survey is mainly based on its performance, staff performance, facilities, cleanliness, infrastructure and airline/customs/Immigration/airport/security staff performance and so on with respect to passengers," he said.

Out of 52 airports Mangaluru international Airport's overall customer satisfaction rating stood at 4.72 out of 5 point scale and stood in the third place compared to that of last year's rating of 4.56 round I (Jan-June 2016).

On the top position, Chandigarh Airport with a rating of 4.86 was followed by Raipur in the second position with a rating of 4.82 followed by Mangaluru and Udaipur in the third position with an equal rating of 4.72 respectively out of 5 point scale.

Comments

ahmed
 - 
Saturday, 15 Oct 2016

passenger not satisfied about CUSTOM OFFICER

Ayman hassan
 - 
Saturday, 15 Oct 2016

Panpina sullu andala kenere edge apundu

SYED
 - 
Saturday, 15 Oct 2016

unfortunately the trolleys are in very bad condition, need to replace them immediately. recently i had been traveled from this airport, so please airport director take immediate action to customer satisfaction.....

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News Network
July 14,2020

Kasaragod, Jul 14: Kerala State Excise department officials confiscated hawala money to the tune of Rs 2.85 crore from a person hailing from Mangaluru.

According to sources, the officials of the Kumbala Range Excise had noticed the huge baggage containing hundreds of bundles of unaccounted currencies when they intercepted a vehicle at the border check-post at Thoominad in Manjeshwar early on Tuesday morning.

The accused Shamsudheen, who was trying to transport the illegal money into Kerala has been arrested and handed over to the Manjeshwar police authorities for further action, sources added.

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coastaldigest.com news network
May 24,2020

Udupi, May 24: Three among the 18 coronavirus positive cases reported in Udupi district today were policemen. 

A police constable of Karkala Rural Police Station and ASI of Ajekar Police Station were tested positive for COVID-19 on Sunday and authorities have taken steps to seal the Police Stations they were working. A policeman from Brahmavar police station also tested positive.

The district administration reported seal Karkala Rural Police station, Ajekar Police Station, and Brahmavar Police Station. Apart from them Karkala Town Station and Circle station are being sealed. All the policemen and policewomen working in these five stations will be quarantined.

Superintendent of Police N Vishnuvardha said that ''all the primary contacts of the police officers who were tested positive will undergo screening and their swabs will be collected and sent to Lab for test.''

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News Network
April 16,2020

Bengaluru, Apr 16: The Union Health Ministry on Wednesday has identified eight districts from Karnataka as COVID-19 hotspots.

Districts that have reported a higher number of cases are classified as hotspots, the districts where cases have been reported as non-hotspots, and green zones where no cases have been reported.

Bangalore Urban, Mysuru, Belagavi, Dakshina Kannada, Bidar, Kalaburgi, Bagalokote and Dharwad have been identified as Covid-19 hotspots by Union Health Ministry, tweeted the state health department on Wednesday.

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