Customer satisfaction: Mangaluru Airport third in India, first in South

[email protected] (CD Network)
October 15, 2016

Mangaluru, Oct 15: The Mangaluru International Airport (MIA) has secured the first position in Southern Region airports and overall third position in India in the customer satisfaction survey.

MangaloreairJ T Radhakrishna, airport director, said that Airports Authority of India (AAI) carries out customer satisfaction survey through an external agency at 52 airports owned by it.

"Every six months, a survey is being carried out. Survey is mainly based on its performance, staff performance, facilities, cleanliness, infrastructure and airline/customs/Immigration/airport/security staff performance and so on with respect to passengers," he said.

Out of 52 airports Mangaluru international Airport's overall customer satisfaction rating stood at 4.72 out of 5 point scale and stood in the third place compared to that of last year's rating of 4.56 round I (Jan-June 2016).

On the top position, Chandigarh Airport with a rating of 4.86 was followed by Raipur in the second position with a rating of 4.82 followed by Mangaluru and Udaipur in the third position with an equal rating of 4.72 respectively out of 5 point scale.

Comments

ahmed
 - 
Saturday, 15 Oct 2016

passenger not satisfied about CUSTOM OFFICER

Ayman hassan
 - 
Saturday, 15 Oct 2016

Panpina sullu andala kenere edge apundu

SYED
 - 
Saturday, 15 Oct 2016

unfortunately the trolleys are in very bad condition, need to replace them immediately. recently i had been traveled from this airport, so please airport director take immediate action to customer satisfaction.....

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News Network
July 13,2020

Bengaluru, Jul 13: Karnataka Minister CT Ravi has tested positive for COVID-19. However, his wife and staff members have tested negative.

"Yesterday, I along with my wife Pallavi and my staff members underwent COVID-19 test. Fortunately, my wife Pallavi and all my staff members are tested negative. Third umpire's result for me has confirmed that I'm COVID Positive. However, I'm feeling absolutely fine," Ravi tweeted.

"For now, I'll continue to work from here and undergo treatment. Very soon, I'll get cured and come back to work with you all," he added.
So far, Karnataka has reported 36,216 COVID-19 cases, according to the Union Ministry of Health and Family Welfare. 

Comments

Mangalore
 - 
Monday, 13 Jul 2020

Wishing a Good health to Minister CT Ravi and May God cure him soon..

 

Same time, I would like to suggest minister to get admitted in same Govt hospital to get common man treatment..So, he can knows all pros and Cons of Govt COVID facilities...

 

 

Get Well soon ...

 

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News Network
January 6,2020

Bengaluru, Jan 6: A delegation of Christians, led by Peter Machado, archbishop of Bengaluru, met chief minister BS Yediyurappa on Sunday and sought an amicable solution to the issue of installing a statue of Jesus Christ atop Kapalibetta in Harobele village, Kanakapura taluk.

Yediyurappa is learnt to have assured the delegation of doing the needful and said he would take a decision after the revenue department submits its report. The department is looking into various aspects of the issue, including the sanction of 10 acres of land for the purpose.

“The meeting was cordial and the chief minister lent us a patient hearing. Our only request was to settle the issue in a way that is acceptable to all sections of society,” Machado said. Congress functionary and Kanakapura legislator DK Shivakumar had laid the foundation stone for the 114-foot statue of Christ on Kapalibetta on Christmas Day at an event organised by the Harobele Kapalibetta Development Trust, which plans to install the statue.

The issue took a political hue when BJP functionaries objected, saying the land sanctioned to the trust is part of gomala (reserved for cattle grazing) land and any religious activity there would be illegal. Revenue minister R Ashoka sought a report and department officials said they would submit it in a week’s time.

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News Network
April 2,2020

Udupi, Apr 2: The Udupi Administration has given its nod to lift and transport watermelons, pineapples, papaya and Mattu Gulla after growers in the district complained that their produce will go waste and start rotting due to the lockdown on account of COVID-19.

In statement issued here on Thursday, Deputy Commissioner G Jagadeesha said that the administration has already held a meeting with wholesale fruit merchants registered with the Agriculture Marketing Produce Committee (APMC).

It has directed these merchants to purchase 35 tonnes of pineapples, 55 tonnes of watermelons and 5,000 bunches of bananas from growers and sell them within the district and also send them to other districts. Such transportation has been exempted from prohibitory orders, he said.

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