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Customer satisfaction: Mangaluru Airport third in India, first in South

[email protected] (CD Network)
October 15, 2016

Mangaluru, Oct 15: The Mangaluru International Airport (MIA) has secured the first position in Southern Region airports and overall third position in India in the customer satisfaction survey.

MangaloreairJ T Radhakrishna, airport director, said that Airports Authority of India (AAI) carries out customer satisfaction survey through an external agency at 52 airports owned by it.

"Every six months, a survey is being carried out. Survey is mainly based on its performance, staff performance, facilities, cleanliness, infrastructure and airline/customs/Immigration/airport/security staff performance and so on with respect to passengers," he said.

Out of 52 airports Mangaluru international Airport's overall customer satisfaction rating stood at 4.72 out of 5 point scale and stood in the third place compared to that of last year's rating of 4.56 round I (Jan-June 2016).

On the top position, Chandigarh Airport with a rating of 4.86 was followed by Raipur in the second position with a rating of 4.82 followed by Mangaluru and Udaipur in the third position with an equal rating of 4.72 respectively out of 5 point scale.

Comments

ahmed
 - 
Saturday, 15 Oct 2016

passenger not satisfied about CUSTOM OFFICER

Ayman hassan
 - 
Saturday, 15 Oct 2016

Panpina sullu andala kenere edge apundu

SYED
 - 
Saturday, 15 Oct 2016

unfortunately the trolleys are in very bad condition, need to replace them immediately. recently i had been traveled from this airport, so please airport director take immediate action to customer satisfaction.....

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News Network
February 22,2020

Belagavi, Feb 22: A madrasa in Karnataka’s Belagavi district hosted a Hindu-Muslim mass marriage on its premises on Friday, sending a strong message of communal amity. As many as 76 Muslim couples and 25 Hindu couples entered marital life on the occasion.

Madarsa Al Arabia Anwarul Ulooma, an Islamic religious institute in Bailhongal, 50km from Belagavi district headquarters, played host to the event that was organised by Jamia Faizan-ul-Quran and Issa Foundation, which has conducted mass marriages on a bigger scale in Gujarat.

The mass marriage comes a month after the 100-year-old Cheravally Jamaat Masjid in Kerala’s Kayamkulam in Alappuzha hosted a Hindu wedding, complete with a vegetarian feast for 4,000 people. A Hindu priest led the rituals, and the couple sought the blessings of chief imam Riyasudeen Faizy of the mosque.

At Bailhongal, moulvis and pontiffs led the marriage proceedings and asked the couples to read passages from Quran and Bhagvad Gita.

The Hindu couples were gifted a copy of the Gita, and newly-married Muslim couples received a copy of Quran. The organisers provided each Hindu bride a mangalsutra. Bailhongal MLA Mahantesh Koujalagi blessed the couples at the event, which was attended by more than 4,000 people.

Mohammad Rafique A Naik, a member of Jamia Faizan-ul-Quran, said they have gifted each couple a refrigerator, an almirah and a tailoring machine. Ranjita Kalala, a bride who married a daily-wage labourer, said her family couldn’t afford the cost of a wedding, adding, “When we learnt about the Bailhongal madrassa’s plan, we agreed to sign up because it also sends out a message of communal harmony.”

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News Network
August 7,2020

Bengaluru, Aug 7: Action will be taken against private hospitals that were violating government norms and charging exorbitant fees charges for the treatment of Covid-19 patients and suspects, said Water Resources Minister Ramesh Jarkiholi.

The government has taken action against private hospitals in Bengaluru and the same parameters would be adopted other cities, he said speaking to media persons in Belagavi on Friday.

Jarkiholi said that the government had noticed that patients were levied exorbitant charges for Covid-19 treatment. People too have complaints regarding the huge bills by these private hospitals and have demanded action.

“We are not under the obligation of any private hospital and stringent action will be taken against all erring and violating government tariffs. They will have to treat patients and follow the tariffs fixed,” he stated.

Belagavi Institute of Medical Sciences District Hospital had been directed to install CCTV cameras in Covid-19 wards and install monitors at reception to facilitate monitoring of treatment and condition of the wards. BIMS management was taken to task for not following the directive and have been given a deadline to install CCTV cameras, Jarkiholi informed.

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News Network
May 1,2020

Bengaluru, May 1: Former underworld don and real-estate baron Muthappa Rai was admitted to Manipal hospital in Bengaluru on Thursday.

As per sources, Muttappa Rai’s condition is said to be serious.

Muthappa Rai was diagnosed with brain cancer two years ago and had undergone treatment at hospitals in New Delhi, Chennai and Bengaluru.

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