Jeddah airport ranked the ‘worst in facilities’

October 17, 2016

Jeddah, Oct 17: King Abdul Aziz International Airport in Jeddah (KAAI) topped the list of the worst airports in the world for 2016, says the website “The Guide to Sleeping in Airports,” which evaluates the overall airport experience based on the views of passengers.

airport

The website recently announced the list for the worst 10 airports around the world. Every year, the website conducts a survey of the services offered for passengers who spend extended periods within the airports’ premises, and the comfort and sleeping accommodations provided for them.

The Jeddah airport jumped to the No. 1 spot on “Worst Airports in the World” list. All aspects of the terminals need serious improvement. “Though JED continually promises that ‘next year’ travelers will see a new terminal, clean toilets and more amenities, a semblance of organization has yet to appear. Instead, when the passengers arrive at Jeddah’s Haj Terminal, they walk into a terminal where cleanliness is but a mythical concept,” according to the website.

The website said, the place is said to be staffed by a team of immigration officers described as “careless,” “arrogant” and “rude,” and amenity-wise, the terminal is devoid of restaurants, shopping and entertainment.

The General Authority of Civil Aviation (GACA) said Jeddah airport’s southern terminal was originally designed to receive 6 million passengers, while now it receives 17 million passengers. Therefore, it is necessary to build anew airport in Jeddah.

Media and Public Relation Department at GACA Abdullah Al-Kharif said that the website of “The Guide to Sleeping in Airports” was a personal blog of sleeping experiments in airports, and then it was transformed to a website of evaluating airports in the world. The website’s classification is not based on specific standards to evaluate airports.

Speaking to Arab News, Al-Kharif said that a delegation of experts will visit international airports in upcoming weeks to evaluate these airports. Al-Kharif, however, said feedback is important to improve services at Saudi airports.

The evaluation focuses on specific factors concerning the airport experience such as hygiene issues and cleanliness, the services and facilities provided, customer service, comfort, sleeping areas and restaurants, dining options and cleanliness in toilets.

Juba International Airport in South Sudan came second on the list of the worst airports, followed by Port Harcourt International Airport, Nigeria and Tashkent International Airport in Uzbekistan.

Comments

Naren kotian
 - 
Tuesday, 18 Oct 2016

Darvesi country ...darvesi people ....avara raja kumara ...2030 ge full change maadi bidthananthe.....these wahabis are fit for nothing ........they think they are devara maklu ....papa illinda chumma sigathe ummah concept moolka ankondu hogorige toilet and bathroom kelsasa kodthare ...I heard many ummah gang even do mala horo paddathi in Saudi

irshad
 - 
Monday, 17 Oct 2016

i experienced this on my trip to Umrah in 2014 ....still they were using windows XP.....and they made me wait more than 1 hour in standing while i was holding my kid ....and no one to take care .........police men (Emigration staff ) were talking to each other and having Fun themselves....

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Agencies
July 14,2020

Dubai, Jul 14: The UAE-based parents of children under 12 stranded in India are in a tight spot with multiple airlines refusing to accept unaccompanied minors.

Starting July 12, Indians wanting to return to the UAE have been given a 15-day window to travel back on the condition that they have valid residency permits. They also have to produce a negative Covid-19 test result.

But parents of minors said they are feeling helpless as children are unable to avail of the travel opportunity despite having return permits.

"It has been more than three months since my daughter has been stuck in India. We have GDRFA approval for her but the airlines are not accepting her booking, saying she is under 12," Poonam Sapre, a Dubai-based mother, told Khaleej Times.

Her daughter Eva Sapre, 10, is in Hyderabad and is awaiting a reunion with her parents.

"She is just 10 and it has already taken an emotional toll on her. She is eager to come back and is asking me every day about her return. This is so frustrating."

Barring Emirates and Etihad, other airlines including flydubai, Air Arabia and Air India Express are not accepting unaccompanied minors. With India extending the travel freeze till July 31, normal flights are yet to resume and only special flights are allowed between India and UAE under a bilateral agreement.

Sapre said only flydubai is flying the Hyderabad-Dubai route, and the carrier has restrictions on minors travelling alone. "My daughter is too young to fly through indirect routes," claims the mother.

When Khaleej Times reached out to the airlines for comment, they confirmed that such rules on unaccompanied minors were already in place even before Covid-19 travel restrictions came into effect.

Another Dubai-based distressed parent, who did not want to be named, said her eight-year-old son is in Kerala and is unable to fly due to airline policies on unaccompanied minors.

"I called up Air India Express and they said this has been their rule even before the Covid-19 outbreak. I am appealing to them to re-consider and make an exception during these trying times so that our children can come home safely," she said.

Faced with this eventuality, some parents are forced to fly out of the UAE so they can accompany their children on the flight back home.

An Indian mother, who is currently in Mumbai, said she flew out of Dubai on Monday morning solely for the purpose of bringing back her twin daughters, aged 10.

"I had no choice. Ideally, they could have travelled together, but under these circumstances I thought it best to get them with me personally," said the mother.

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News Network
February 24,2020

Dubai, Feb 24: Kuwait and Bahrain confirmed on Monday their first novel coronavirus cases, the countries' health ministries announced, adding all had come from Iran.

Kuwait reported three infections and Bahrain one in citizens who had returned home from the Islamic republic.

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coastaldigest.com news network
May 12,2020

Riyadh, May 12: Saudi Arabia will impose a full-day lockdown and curfew across the Kingdom during the upcoming Eid holidays from May 23 until May 27, according to the Kingdom’s Interior Ministry.

Details are awaited

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