While it makes perfect sense for IT employees to work from remote locations via video conferencing and collaboration tools seamlessly - especially in the case of tech giants like Google or Microsoft -- workers from the non-IT companies and small and medium enterprises (SMBs) are the worst-hit in India as most of them have little or no clue about how these messaging and collaboration tools work amid the coronavirus pandemic.
Small companies -- from corporate to education verticals -- are scrambling to get their act together as new coronavirus threat has reached their premises, prompting them to send employees home who have age-old laptops, poor network and connectivity with no UPS backups and little knowledge about how to handle group chat and collaboration software like Zoom, Google Hangouts Meet, Microsoft Teams and Flock etc.
Instead of halting operations, however, businesses can choose to shift towards remote working methods with teaching non-IT staff on how to use the latest digital software to connect and work, say industry experts.
The training will take some time and may hamper productivity in the short run but is a win-win situation for the non-tech companies in the long run, in case any such global emergency arises in the future.
According to a latest report by Gartner, 54 per cent of HR leaders have cited that poor technology and/or infrastructure for remote working is the biggest barrier to effective remote working.
Sandy Shen, Senior Director Analyst, Gartner, says that with COVID-19 disrupting the business landscape, CIOs should relook at the digital fulfillment of market demand.
"The value of digital channels, products and operations is immediately obvious to companies everywhere right now. This is a wake-up call for organisations that have placed too much focus on daily operational needs at the expense of investing in digital business and long-term resilience," warned Shen.
Businesses that can shift technology capacity and investments to digital platforms will mitigate the impact of the outbreak and keep their companies running smoothly now, and over the long term.
"Videoconferencing, messaging, collaboration tools and document sharing are just a few examples of technologies that facilitate remote work. Additional bandwidth and network capacity may also be needed, given the increasing number of users and volume of communications," informed Shen.
The IT industry's apex body Nasscom has asked the government to relax norms for a month to allow work-from-home for technology and back-office employees as a measure to deal with the spread of Covid-19 in India.
Networking giant Cisco said that it has seen "significant growth" in the usage of its web conferencing and video-conferencing service Webex in India.
According to Muneer Ahmad, Business Head, ViewSonic India, due to COVID-19 pandemic, the corporate and educational sector is severely getting affected in the country.
"ViewSonic IFP has a cloud-based software which help teachers and corporates to connect through video conferencing to multiple people at the same time and can split the screen into six screens. It can also connect with various tools like Skype, Cisco WebEx, Zoom, Google Hangouts and GoToMeeting," Ahmad told IANS.
Co-working sector has also taken a hit and the industry is looking at several measures to tackle it -- from ensuring supply of juices rich in Vitamin C to supply of disinfectants and giving work from home facilities.
"The scheduled visits of the clients at our co-working offices have been postponed. Few of our clients have cancelled their outstation meetings and have now started audio/video conferencing for virtual meetings," said Nakul Mathur, MD, Avanta India.
According to reports, India has approximately 1,000 co-working locations (as of September 2019) and is the second-largest market for the co-working industry after China.
As India's first licensed B2B Virtual Network Operator, CloudConnect Communications offers a collaborative platform that allows companies to overcome the COVID-19 threat while maintaining seamless business continuity and optimum employee productivity.
"We offer a secure, robust, reliable, scalable and trackable mobile-first unified communication infrastructure that aids remote teleworking so that businesses can continue operating even under any unforeseen circumstances," said Gokul Tandon, Executive Chairman, CloudConnect Communications.
Comments
@ Saboor,
Of course ppl will not forget if he did any good work at all..and ppl will not forget if he did'nt listen to them..so its vice-versa. He may have done good work in other places but if you are really from kana pls let me know one good
Dear Ansari,
What you think about Moidin, and What leasson will teach in 2018 election. people will not forget what good work he did for his constitution. He did lots of job for public in Surathkal - Kana area.
So keep quiet in political field you don't know politics.
Dear All,
Mr. Bawa came not for enjoying purpose. He came to Riyadh to participate in Beary Sangama Programme. After return to Mangalore he will finish the work pending in Surathkkal. So no one should worry about that.
He is a gentleman. Not like Palemar...
Ms. Vidya, why Palemar was watching blue films in assembly if he is good....he should have utilized his time in assembly for the progress of people of our constituency....they are all disaster....and same....
welcome to Riyadh ;)
People of this constitute will teach good lesson at 2018 election.
We appreciate Coastal Digest for bringing all political leaders issue without any partiality or any group wise like other chaddi paper of rss member.
Keep it up Coastal Digest
Jai Hind
Hahaha. I wholeheartedly congratulate Coastaldigest.com team for bringing this issue to light. Keep it up. expose more bearys and stop peeping into RSS chaddi.
# Vidya, If Palemar was better how he lost last election? Surathkal people will decide what to do and what not to do. Take care yourself at Dubai instead of nose in to non related matters by sitting in Dubai.
He is good for photo ops!!
Do we really need this kind of politicians? Palemar was million times better than him. Hope people of his constituency will teach him a good lesson in 2018.
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