Bengaluru, Jan 6: Cab aggregators are once again in news for the wrong reasons after an Ola cab driver misbehaved with a 34-year-old woman passenger and even threatened to kill her when she raised an alarm.
But what followed was worse. The woman, a software engineer, immediately called the Ola emergency number following which they asked her to check if the driver was drunk. She later pressed the emergency button on the Ola app but received a message asking her to dial 100. After the aggregator failed to help her, she said she was lucky to be saved by the public.
Reacting to the incident, an Ola spokesperson said, “We regret the unfortunate incident and have immediately terminated the driver-partner from the platform upon receiving the complaint.”
Shruthi G (name changed), an employee at a software company at Bagmane Tech Park in Mahadevapura, booked an Ola cab after her work in the evening of January 3. She booked pick-up stops at two locations as she had to pick her four-year-old daughter from the day-care centre, which is 2 km away from her house.
However, around 6.22 pm, when the cab reached Malleshpalya near Kids Castle, the driver did not stop the vehicle. He asked her to get down at the last drop location. She told him to stop and tried to open the doors but he locked the doors, insisting that she sit in the car. When she resisted, he held her hands and abused her; he even threatened to kill her if she raised an alarm.
The victim said she pressed the emergency button on the app twice but only got a message advising her to call the police.
When she called the Ola emergency number, the person at the other end asked about her condition and to check whether the driver was drunk. They called back after one-and-a-half hours when she was filing a complaint at the police station.
“Ola did not make any efforts to reach out to the police or do anything to track my location and help me in that situation,” she said.
The victim called 100 and the staffer at the control room asked her which area she was in. Since she was familiar with the area, Shruthi was able to give her location.
“First they told me that the area comes under Baiyappanahalli. Later, they said it comes under HAL. Finally, they figured out the location. It took 20 minutes for the police to reach the spot,” she said.
What saved Shruti was her sheer instinct and luck. Alone in the cab, she started raising an alarm. Luckily, commuters in the other vehicles next to the cab noticed her screaming for help and stopped the driver.
“If this is the kind of security Ola provides its customer, it is very questionable,” she said. “If we have to really call the police during an emergency then why they put out the number and emergency button, it’s a waste of time during that crucial situation. If they directly told us to dial 100 during an emergency, it will save time. Lakhs of commuters take Ola cabs thinking it is safe but they have no mechanism to check their drivers and track their customers in danger.”
Baiyappanahalli police said the accused Bhimashankar Malged was arrested and remanded in judicial custody following the complaint.
Comments
my dear hindu brother and sister dont blive in RSS they are not fighting for hindus they are fight to bring back the bristish rule bcoz they love thm bcoz they get everything wht they frm thm so they want thm back thz the reason they celebrate birth anniversry of killer our father of our nation tippu was curel for british and also for the people who support the british thtz y RSS says tht tippu is curel
India need another brave like Tipu sultan to eradicate RSS from the country.
RSS quotation itself proves that world has no matching personality like TIPPU for Nationalism and defence of country. For British - Tippu, Bhagat Singh, Sukhdev, Ashfakullah Khan, Ghandiji, S.C. Bose... the list is endless.... all were Terrorists. It was Timid Savarkar and Hindutva fascists joined hands with British, worked against mother India and responsible for the massacre of thousands of Freedom Fighters of India. Till today these anti-national forces neither recognised Secular India, nor constitution, tricolour flag, national anthem.. rather they use all these to destroy Secular India. Founder of RSS openly said NOT TO FIGHT AGAINST BRITISH and advocated his goons to fight against Muslims. This is the history of RSS & British
Why siddana and his chelas want to celebrate this coward tippu jayanti.......hope siddana want to make karanataka islamic state by apeasing minority community.....!
This is what RSS is , RSS didn't want independence coz they had a close with British , British even killed Bhagat Singh , Raj guru and sukhdev as traitor but we Indians still treat them as freedom fighters , I think RSS treat them as cruel ????
Shame on u bloody RSS people , you guys have no rights to be in india h better go to ur British bhais.
Dear Cheddies (Now Pantees),
who brought Silk from Persia to India....how many farmers are living beacuse of silk in India...just think it....
I think Cheddis were hand to hand with British against whome nationalist were fighting during independence
Britishers know that because of tipu. India got independence.
To British, Mahatma Gandhi was a traitor & an enimy !
Every patriot was an enimy !
Nathuram Godse was a murderer ! Why should anyone need a lesson by those who celebrate Mahatma's killers jayanti??
Now RSS and British are Bhai Bhai (Brother's).
We got Independent on 1947 But for RSS Chaddis they lost their Freedom on 1947.Wa Re Wa Chaddis.
What if the Tipu was a Hindu. The tune of RSS would be different.
Apna cheddy nahi Sambhal sake. Abhi pant per uthargaye.
All Indians fully understand that the RSS was actively in support of the British, and did ABSOLUTELY NOTHING to fight for India's independence from colonial rule. Its a known fact that USA has already enlisted RSS a terror group and has to be banned.
If he is cruel for british then of curse is hero for Indians.
If in front of RSS, Mahatma Gandhi is criminal, who else is good fro them.
RSS needs high level medical treatment. This is true not joke.
Whoever discussing any subject where RSS is involved, it is waste of time and finally it is stupidity to talk to them.
Just see what they did to Mahatma Gandhi and how they are glorifying his assassin Naturam Godse.
Unfortunately it is our unluck, still in India the majority of the people are their supporters therefore they were able to keep their puppet BJP in centre.
God, give them wisdom.
Who is British - Grand fathers of rss - they jointly involved in the cruel murder of our father of nation - GANDHI - they are the supporters for anti nationals and hindu terroristssss
British people considered all freedom fighters as cruel. Do you think all freedom fighters are cruel. in fact You guys are cruel. killed mahatma gandhi and other human beings in riots. RSS is following the foot step of Zionist, Nazism. they are deceiving people.
Oh yeah... Your savarkar / glovalkare was following British rules and they were feared of British rulers,. But Shahid Tippu was real tiger / hero of india / world. so british was too worried. Common man bloody RSS now wana prove based on British comments. hehehh.. shameless people. Being a tippu not a Savarkar
Yes ... This is the real face of the cheddis which was hidden for long time..the cheddis will follow their chachas (British) who want to rule over the people just like they used to rule over india and take all the resources and enjoy their life by making others to enslave them...
The hindus who think RSS is fighting for hindus is just a deception... U will surely see this in the near future...
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