While it makes perfect sense for IT employees to work from remote locations via video conferencing and collaboration tools seamlessly - especially in the case of tech giants like Google or Microsoft -- workers from the non-IT companies and small and medium enterprises (SMBs) are the worst-hit in India as most of them have little or no clue about how these messaging and collaboration tools work amid the coronavirus pandemic.
Small companies -- from corporate to education verticals -- are scrambling to get their act together as new coronavirus threat has reached their premises, prompting them to send employees home who have age-old laptops, poor network and connectivity with no UPS backups and little knowledge about how to handle group chat and collaboration software like Zoom, Google Hangouts Meet, Microsoft Teams and Flock etc.
Instead of halting operations, however, businesses can choose to shift towards remote working methods with teaching non-IT staff on how to use the latest digital software to connect and work, say industry experts.
The training will take some time and may hamper productivity in the short run but is a win-win situation for the non-tech companies in the long run, in case any such global emergency arises in the future.
According to a latest report by Gartner, 54 per cent of HR leaders have cited that poor technology and/or infrastructure for remote working is the biggest barrier to effective remote working.
Sandy Shen, Senior Director Analyst, Gartner, says that with COVID-19 disrupting the business landscape, CIOs should relook at the digital fulfillment of market demand.
"The value of digital channels, products and operations is immediately obvious to companies everywhere right now. This is a wake-up call for organisations that have placed too much focus on daily operational needs at the expense of investing in digital business and long-term resilience," warned Shen.
Businesses that can shift technology capacity and investments to digital platforms will mitigate the impact of the outbreak and keep their companies running smoothly now, and over the long term.
"Videoconferencing, messaging, collaboration tools and document sharing are just a few examples of technologies that facilitate remote work. Additional bandwidth and network capacity may also be needed, given the increasing number of users and volume of communications," informed Shen.
The IT industry's apex body Nasscom has asked the government to relax norms for a month to allow work-from-home for technology and back-office employees as a measure to deal with the spread of Covid-19 in India.
Networking giant Cisco said that it has seen "significant growth" in the usage of its web conferencing and video-conferencing service Webex in India.
According to Muneer Ahmad, Business Head, ViewSonic India, due to COVID-19 pandemic, the corporate and educational sector is severely getting affected in the country.
"ViewSonic IFP has a cloud-based software which help teachers and corporates to connect through video conferencing to multiple people at the same time and can split the screen into six screens. It can also connect with various tools like Skype, Cisco WebEx, Zoom, Google Hangouts and GoToMeeting," Ahmad told IANS.
Co-working sector has also taken a hit and the industry is looking at several measures to tackle it -- from ensuring supply of juices rich in Vitamin C to supply of disinfectants and giving work from home facilities.
"The scheduled visits of the clients at our co-working offices have been postponed. Few of our clients have cancelled their outstation meetings and have now started audio/video conferencing for virtual meetings," said Nakul Mathur, MD, Avanta India.
According to reports, India has approximately 1,000 co-working locations (as of September 2019) and is the second-largest market for the co-working industry after China.
As India's first licensed B2B Virtual Network Operator, CloudConnect Communications offers a collaborative platform that allows companies to overcome the COVID-19 threat while maintaining seamless business continuity and optimum employee productivity.
"We offer a secure, robust, reliable, scalable and trackable mobile-first unified communication infrastructure that aids remote teleworking so that businesses can continue operating even under any unforeseen circumstances," said Gokul Tandon, Executive Chairman, CloudConnect Communications.
Comments
this boppa,vijay and naren dont hve the clear picture of this RSS and sangi guys so they brak from there side as they blive we all muslims are blongs to terrorist grp thn can they explain abt this RSS and sangi guys wht they are upto they want to divied the country or make a peace loving country. till now they divied the country by the name of religons .
this guys plan same policy which played by british divied and rule this sangi and RSS are born under there rules this sangis helped thm even nw they do the same.
comment #6 wht u written in last line of ur comment this shld b applied for the people inculding sangi and RSS guys aswel
dont blame we muslims we are very proud INDIAN MUSLIMS
we are proud to b an INDIAN more then u sangi and rss guys
and dont blame others first look into u wht gd deed hve u don till nw this for boppa,vijay and naren
Dear Naren
you dont have 70 virgins ...you have to taste only one that too Najas......... Brother Mustafa left this Duniya as Tippu did . and enjoying the favours from the creator . when he was hacked to death by cowards in the dark with the help of Coward fascist police . no problem we are borned for that we do not mourne but his family will curse you and you sangh .
Bopanna and vijay, every one will know your bulsh*t sangi parivar, you are sitting in and posting comments, stupid come out, you go and fight instead of sending poor in rana rang,
Naren, don't post your stupid and bulsh*t comments, come and fight face to face, Israel is your father country they also like you killing innocent people in back door.................ISIS and RSS is the same.....isis will not attack israel because its born from there only..
Ameen
Bupa, vijaya ..Mangalore ( Naren ignored ) ....Guys if u want to know the truth about this case contact the Vakil Dinesh Hegde Ulapady...before barking
So naren kotian,
Then start to attack anti nationalist first from mohan baaghwath, thogadia and so on means rss must be removed from the route. Then only brotherhood will remain in our great country India.
Jai Hind
same third rated guys rejoiced when muslim gangs killed prashanth poojari ... and yesterday one jihadi sitting in saudi , i think by name ahmed ... said next round will be of kiran shetty :) it shows ... and it says everything ... let it be ... i wish all murderers of prashanth poojari meets same end ,i pray to god ... israel policy follow madle beku ... when anti nationalist strike our eyes , we must strike their heart, kidneys ,eyes , liver ... legs and brain ... then only systerms will be back to normal .
Well said Bopanna....these people(so called peace lovers)they only know to blame RSS...
Dear Bopanna,
What about the gather during poor prashanth poojary funeral.All are belongs to anti India criminal rss group.
Karnataka police dept is well aware about all criminal groups. They never bow to any influence or to any muscle power. They kicked your dirty leader Togadia from airport back to his home town hell.
Jai Hind! Jai Karnataka!
Bopanna seems to have too much of hatred towards mulsims despite being and earning in an Islam country
If he hates muslims he has no moral rights to be, where he is currently
A theif's friend will be another theif only.
Let the police keep an eye on all these people who attended the event - a lot of terrorists there I am sure
Masha Allah great .Rest in peac my brother mustafa.
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