Bengaluru, Jan 6: Cab aggregators are once again in news for the wrong reasons after an Ola cab driver misbehaved with a 34-year-old woman passenger and even threatened to kill her when she raised an alarm.
But what followed was worse. The woman, a software engineer, immediately called the Ola emergency number following which they asked her to check if the driver was drunk. She later pressed the emergency button on the Ola app but received a message asking her to dial 100. After the aggregator failed to help her, she said she was lucky to be saved by the public.
Reacting to the incident, an Ola spokesperson said, “We regret the unfortunate incident and have immediately terminated the driver-partner from the platform upon receiving the complaint.”
Shruthi G (name changed), an employee at a software company at Bagmane Tech Park in Mahadevapura, booked an Ola cab after her work in the evening of January 3. She booked pick-up stops at two locations as she had to pick her four-year-old daughter from the day-care centre, which is 2 km away from her house.
However, around 6.22 pm, when the cab reached Malleshpalya near Kids Castle, the driver did not stop the vehicle. He asked her to get down at the last drop location. She told him to stop and tried to open the doors but he locked the doors, insisting that she sit in the car. When she resisted, he held her hands and abused her; he even threatened to kill her if she raised an alarm.
The victim said she pressed the emergency button on the app twice but only got a message advising her to call the police.
When she called the Ola emergency number, the person at the other end asked about her condition and to check whether the driver was drunk. They called back after one-and-a-half hours when she was filing a complaint at the police station.
“Ola did not make any efforts to reach out to the police or do anything to track my location and help me in that situation,” she said.
The victim called 100 and the staffer at the control room asked her which area she was in. Since she was familiar with the area, Shruthi was able to give her location.
“First they told me that the area comes under Baiyappanahalli. Later, they said it comes under HAL. Finally, they figured out the location. It took 20 minutes for the police to reach the spot,” she said.
What saved Shruti was her sheer instinct and luck. Alone in the cab, she started raising an alarm. Luckily, commuters in the other vehicles next to the cab noticed her screaming for help and stopped the driver.
“If this is the kind of security Ola provides its customer, it is very questionable,” she said. “If we have to really call the police during an emergency then why they put out the number and emergency button, it’s a waste of time during that crucial situation. If they directly told us to dial 100 during an emergency, it will save time. Lakhs of commuters take Ola cabs thinking it is safe but they have no mechanism to check their drivers and track their customers in danger.”
Baiyappanahalli police said the accused Bhimashankar Malged was arrested and remanded in judicial custody following the complaint.
Comments
who knows with immense pressure from policticans he might have been framed ..becoz ruling party needs one particular community votes and we know how murders of prashanth poojari and vaman poojari ( witness in murder ) got closed .vaman poojaris death shown as suicide .prashanth poojari murder cases all accused are getting acquitted .one jihadi who shouted islamic war cry while butchering our prashant poojari was standing next to abhaya chandra jain ... so conspiracy theory cannot be ruled out ... ankit is just accused and he is not proven guilty , so let our court decide who is culprit ... we dont talk in rubbish language like hang him , shoot him ... as we are not living in third rated countries , which asks proof from males if rape has hapened ...such a pathetic rules ...long live sangh parivar ... jaio sri ram
Narianna....are you not aware that the bloody goon has admitted his criminal deeds... Are u still in the influence of snake food ??? ....
If he comes out within 10 days, I will be not surprised, since we know the DNA of Indians .... as it happened in the case of Sadvi and Akshamdam cases....
I dont think he has stabbed ..if proved , let him be punished for murder ... but certainly not for silly silly cases ...
comment #16 , first ninna community members ge lecture kodu mama ... no need to advise billawa leaders ... third rated kelasa maaadtha irodu nimma jana maarre ... Mr Kazi , we are not living in third rated country to hang anyone without trial and he has not done any major mistake ... anyways he will come out within 10 days ...love to see many one particular community guys using hindu names and posting their frustration .:) hahaha ...
before punishing this culprit, find which VHP criminal is behind this idiot fellow and put him in the jail forever
These Billava boys are brain washed by RSS leaders. Why can't they brain wash their own children for such criminal act? No they will send their children to abroad for higher studies and for job.
Billava leaders must open their mind and guide their youngsters the real motto of these RSS leaders and keep them away from their bhakthi. etc.
baddy maga, i am waiting for him to get in case like this, he s flying all the time in our colony, police should break his leg again he should not enter our place.
Viren, right is right and wrong is wrong....where is the proof for your allegation against minorities....totally rubbish.....This criminal has been thought to do this by Sanghis to promote communal disharmony around.....
Good job police, specially the mosque for installing CCTV camera, otherwise this criminal would have went scott free. Give him harshest punishment so that others should learn good lesson from it....
Viren ..........No killing justfied .....as far as Nationalism concern no one need your Help...thay all know who you are and your dirty RSS and its wings....so keep your Brahmanism with you at home ....we all know who killed RTI Activists that too being a HINDU....OK ...adella OK neevu ee deshadalli dwesha YAKE ...saaka ?
Elli Nyaya illavo allide ....karya...
send him out of india, hang him to death,,,very dangerous people....
lets pray for his family, god bless u all.
this is a serious issue, should consider him as a main suspect of all the crime and should investigate properly all the goons should be caught and punished properly, my big suggestion is to cut the legs of these type of goons and let them sit on streets for begging,
Very Sad news rickshaw driver, \let his soul rest in peace\" but killing in Hindustan, stone pelting in Hindustan all these doing are really condemnable, but this Criminal does not look like Poojary Family definitely I belong too but his Nature his body language looks like \"Cross Breed\" you readers must have understood that means must Illegal!!!!!!! so you Understand our Local language says for that type of Goons, he never ever can become a good Human, if you punish or put in Jail whatever you do Tail of \"DOG\" can never become straight
Jai hoo Modianna"
guilty must be punished.
Every crime is condemnable. but, we all know that you are a nationalist. If compared to the crime of those who back stab our motherland what u did is nothing.
totally Brain washed by the RSS goons.
lets kill this dog in street by stone.
Should be put on Lie detector, to get the details of his masters / brain washers / supporters .... Afterwords should be hanged in a public place .... as a lesson for the other goons of the coastal districts ...
hang him to death, these type of creatures are creating trouble to the society.
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