Activate promised number or pay Rs 50K: DK Consumer Forum to Airtel

[email protected] (CD Network)
February 3, 2017

Mangaluru, Feb 3: In a clear victory for an aggrieved consumer, Dakshina Kannada District Consumer Disputes Redressal Forum has decreed that mobile service provider Airtel is guilty of deficiency in service and ordered the company to pay compensatory amounts to the complainant.

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In the year 2013, Mr. Abdullah A. Rehman, a city based youth had placed a confirmed order with Airtel Relationship Centre, Paradigm Plaza, AB Shetty Circle, Mangaluru for a SIM card with a specific cellphone number and paid Rs 1750 towards the purchase.

After some time the company contacted Abdullah A. Rehman and informed him that the number paid for is a fancy number and demanded a premium of Rs. 25,000/- from him. When Abdullah Rehman refused to pay the extra amount demanded and insisted that they activate the number already paid for, Airtel went ahead and sold the number to some other customer in Delhi for Rs. 25,000/-

Hence Abdullah A. Rehman decided to seek legal remedy and Dakshina Kannada District Consumer Disputes Redressal Forum accepted his complaint on 4th April, 2013. After listening to both parties, Additional Bench of the Forum presided by Mr. Vishweshwara Bhat D. with Mr. T. C. Rajashekar as member found that the service provider was at fault. In its order dated 3rd December 2016, the bench decreed Airtel company to either re-allot and activate the number paid for or alternatively pay Rs. 25,000/- with 9% interest from the date of complaint. It also ordered payment of Rs. 20,000/- as compensation for mental agony and hardship and Rs. 5,000/- towards litigation costs within 30 days of the receiving the order.

Abdullah A. Rehman who received his copy of the order days only few back is jubilant about his victory. “Oftentimes corporates riding high on their power assume that they can get away with their flaws by framing several tiresome procedures. It's unfair they take such matters mildly. Today I am glad that through this order, justice is delivered and rekindled the hope in the common man towards our judiciary,” he says.

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Comments

Papu
 - 
Saturday, 4 Feb 2017

Great ....................Capitalism doesnt work in some areas

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News Network
July 10,2020

Bengaluru, Jul 10: With 2,313 more people testing positive for coronavirus in Karnataka in the last 24 hours, its overall tally of patients rose to 33,418 on Friday, health officials said.

57 patients died in Karnataka in the last 24 hours, with majority (27) of them from Bengaluru, taking the state''s death toll to 543, the officials added.

Bengaluru accounted for 1,447 or 63 per cent of the new COVID-19 cases, spiking its tally to 15,329, out of which 11,687 are active cases.

The city alone accounts for 46 per cent of all the cases in the state.

As many as 45 deaths had Severe Acute Respiratory Infection (SARI) as a common symptom.

Among the new cases, excluding Bengaluru, Dakshina Kannada accounted for 139 infections, followed by Vijayapura (89), Ballari (66), Kalaburagi (58), Yadgir and Mysuru (51 each) among others.

On Friday, a record 1,003 patients got discharged, 601 of them in Bengaluru alone with the total number of discharges rising up to 13,836.

Until now, Karnataka has tested 7.79 lakh samples for Covid, out of which 7.28 lakh tested negative.

Despite the record number of discharges, patients in ICU rose to 472.

Of the 33,418 cases, 19,035 are active in the state.

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News Network
March 28,2020

Gadag, Mar 28: At a time when the adminsitration is insisting on social diatancing due to COVID-19 outbreak, scores of people gathered in large numbers at an Agricultural Produce Market Committee (APMC) market in Gadag district to buy essential commodities.

Both men and women could be seen standing in large groups near the vendors to buy fruits and vegetables. Some of the customers were also heard bargaining with the sellers in the morning today.

A couple of days back, Prime Minister Narendra Modi emphasised that social distancing is the only way to counter the spread of COVID-19, saying the virus does not discriminate and it can infect anyone.

Interacting with the people of Varanasi through video conferencing, the Prime Minister had stated that some people, despite being empowered with knowledge, are not pay heed to warning which is unfortunate.

He said the 'Mahabharata' war was won in 18 days and the war against coronavirus will take 21 days and the aim is to win it.

According to the Union Health Ministry, there are 873 confirmed cases of COVID-19 in India.

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coastaldigest.com news network
May 30,2020

Kasaragod, May 30: Karnataka origin IPS officer D Shilpa has been appointed the new Superintendent of Police of Kasargod district.

The 35-year-old 2016-batch IPS officer is the first woman SP of Kasaragod. 

Her appointment follows the sudden transfer of P S Sabu who was hitherto holding the post. He has now been appointed as SP of Alappuzha.

Shilpa has earlier served as ASP of Kasargod. She was also ASP of Kannur during the 2019 Lok Sabha elections.

Shilpa was one of the three IPS officers assigned to Kasaragod with IG Vijay Sakhare during the first phase of covid lockdown.

A native of HSR Layout in Bengaluru, Shilpa holds a Bachelor's degree in Electronics Engineering and a Masters Degree in Business Administration.

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