While it makes perfect sense for IT employees to work from remote locations via video conferencing and collaboration tools seamlessly - especially in the case of tech giants like Google or Microsoft -- workers from the non-IT companies and small and medium enterprises (SMBs) are the worst-hit in India as most of them have little or no clue about how these messaging and collaboration tools work amid the coronavirus pandemic.
Small companies -- from corporate to education verticals -- are scrambling to get their act together as new coronavirus threat has reached their premises, prompting them to send employees home who have age-old laptops, poor network and connectivity with no UPS backups and little knowledge about how to handle group chat and collaboration software like Zoom, Google Hangouts Meet, Microsoft Teams and Flock etc.
Instead of halting operations, however, businesses can choose to shift towards remote working methods with teaching non-IT staff on how to use the latest digital software to connect and work, say industry experts.
The training will take some time and may hamper productivity in the short run but is a win-win situation for the non-tech companies in the long run, in case any such global emergency arises in the future.
According to a latest report by Gartner, 54 per cent of HR leaders have cited that poor technology and/or infrastructure for remote working is the biggest barrier to effective remote working.
Sandy Shen, Senior Director Analyst, Gartner, says that with COVID-19 disrupting the business landscape, CIOs should relook at the digital fulfillment of market demand.
"The value of digital channels, products and operations is immediately obvious to companies everywhere right now. This is a wake-up call for organisations that have placed too much focus on daily operational needs at the expense of investing in digital business and long-term resilience," warned Shen.
Businesses that can shift technology capacity and investments to digital platforms will mitigate the impact of the outbreak and keep their companies running smoothly now, and over the long term.
"Videoconferencing, messaging, collaboration tools and document sharing are just a few examples of technologies that facilitate remote work. Additional bandwidth and network capacity may also be needed, given the increasing number of users and volume of communications," informed Shen.
The IT industry's apex body Nasscom has asked the government to relax norms for a month to allow work-from-home for technology and back-office employees as a measure to deal with the spread of Covid-19 in India.
Networking giant Cisco said that it has seen "significant growth" in the usage of its web conferencing and video-conferencing service Webex in India.
According to Muneer Ahmad, Business Head, ViewSonic India, due to COVID-19 pandemic, the corporate and educational sector is severely getting affected in the country.
"ViewSonic IFP has a cloud-based software which help teachers and corporates to connect through video conferencing to multiple people at the same time and can split the screen into six screens. It can also connect with various tools like Skype, Cisco WebEx, Zoom, Google Hangouts and GoToMeeting," Ahmad told IANS.
Co-working sector has also taken a hit and the industry is looking at several measures to tackle it -- from ensuring supply of juices rich in Vitamin C to supply of disinfectants and giving work from home facilities.
"The scheduled visits of the clients at our co-working offices have been postponed. Few of our clients have cancelled their outstation meetings and have now started audio/video conferencing for virtual meetings," said Nakul Mathur, MD, Avanta India.
According to reports, India has approximately 1,000 co-working locations (as of September 2019) and is the second-largest market for the co-working industry after China.
As India's first licensed B2B Virtual Network Operator, CloudConnect Communications offers a collaborative platform that allows companies to overcome the COVID-19 threat while maintaining seamless business continuity and optimum employee productivity.
"We offer a secure, robust, reliable, scalable and trackable mobile-first unified communication infrastructure that aids remote teleworking so that businesses can continue operating even under any unforeseen circumstances," said Gokul Tandon, Executive Chairman, CloudConnect Communications.
Comments
Your agenda in all election is " We will build Ram Mandir" if we elected to assembly. Now Central is with BJP hand, UP is with BJP hand then what is the issue? Why again and again saying we will build Ram Mandir - Ram Mandir every now and then. Road is free and why dont you take steps to build the temple and finish the issue?
Dear Non Muslim brothers and sisters, believe it or not - These so called politicians will never build Ram Mandir or whatsoever. This is the main Muddah for their election campain. Actually we the voters are fool and fighting each other (Hindu & Muslim), killing , looting innocents etc etc. - Finally who will benefit? These politicians and who is the looser - WE
Dear All - Please think about the development of our state, country and cast your valuable vote to the right candidate who may contribute to the development of our state/country. In this era Mandir-Masjid is not the issue - Issue is development, education, job, food etc etc.
The problem is BALATKARI JANWAR PATRY (BJP), Modi and Amit shah style of running the government on Hitler style has already filled the gandu rashtra people with poison in their brains to send Muslims out of India. This is the real problem. Gandus want their gandu rashtra at any cost now. Arab Muslims ruled India for 900 years and enriched the country with coffee, silk etc. Then British came and looted the country. Then these BJP and RSS are gifted with the divide and rule formula from British. They are now just following the same old formula to eat up whatever is left in the country. All this making hindu rashtra etc is a drama.
Comparing to Japan and other countries India is quite behind, because their aim is development, whereas our aim is Mandir/Masjid and religion. If India continues the same theory, India will never develop. These politicians are taking India on wrong direction.
Tippu is dead , shivaji also is dead. Why not worry about poor people like us who are still alive? We have enough masjid to pray , Allah will accept our prayers from any masjid, plz dont worry about that. Kindly finish the ram mandir as soon as possible. After all this done, kindly focus on jobs, roads, farmers, water, food, social services etc. i hope this is very simple english so u and your like minded friends can understand.
Thanks
kachda chaddi,,
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