While it makes perfect sense for IT employees to work from remote locations via video conferencing and collaboration tools seamlessly - especially in the case of tech giants like Google or Microsoft -- workers from the non-IT companies and small and medium enterprises (SMBs) are the worst-hit in India as most of them have little or no clue about how these messaging and collaboration tools work amid the coronavirus pandemic.
Small companies -- from corporate to education verticals -- are scrambling to get their act together as new coronavirus threat has reached their premises, prompting them to send employees home who have age-old laptops, poor network and connectivity with no UPS backups and little knowledge about how to handle group chat and collaboration software like Zoom, Google Hangouts Meet, Microsoft Teams and Flock etc.
Instead of halting operations, however, businesses can choose to shift towards remote working methods with teaching non-IT staff on how to use the latest digital software to connect and work, say industry experts.
The training will take some time and may hamper productivity in the short run but is a win-win situation for the non-tech companies in the long run, in case any such global emergency arises in the future.
According to a latest report by Gartner, 54 per cent of HR leaders have cited that poor technology and/or infrastructure for remote working is the biggest barrier to effective remote working.
Sandy Shen, Senior Director Analyst, Gartner, says that with COVID-19 disrupting the business landscape, CIOs should relook at the digital fulfillment of market demand.
"The value of digital channels, products and operations is immediately obvious to companies everywhere right now. This is a wake-up call for organisations that have placed too much focus on daily operational needs at the expense of investing in digital business and long-term resilience," warned Shen.
Businesses that can shift technology capacity and investments to digital platforms will mitigate the impact of the outbreak and keep their companies running smoothly now, and over the long term.
"Videoconferencing, messaging, collaboration tools and document sharing are just a few examples of technologies that facilitate remote work. Additional bandwidth and network capacity may also be needed, given the increasing number of users and volume of communications," informed Shen.
The IT industry's apex body Nasscom has asked the government to relax norms for a month to allow work-from-home for technology and back-office employees as a measure to deal with the spread of Covid-19 in India.
Networking giant Cisco said that it has seen "significant growth" in the usage of its web conferencing and video-conferencing service Webex in India.
According to Muneer Ahmad, Business Head, ViewSonic India, due to COVID-19 pandemic, the corporate and educational sector is severely getting affected in the country.
"ViewSonic IFP has a cloud-based software which help teachers and corporates to connect through video conferencing to multiple people at the same time and can split the screen into six screens. It can also connect with various tools like Skype, Cisco WebEx, Zoom, Google Hangouts and GoToMeeting," Ahmad told IANS.
Co-working sector has also taken a hit and the industry is looking at several measures to tackle it -- from ensuring supply of juices rich in Vitamin C to supply of disinfectants and giving work from home facilities.
"The scheduled visits of the clients at our co-working offices have been postponed. Few of our clients have cancelled their outstation meetings and have now started audio/video conferencing for virtual meetings," said Nakul Mathur, MD, Avanta India.
According to reports, India has approximately 1,000 co-working locations (as of September 2019) and is the second-largest market for the co-working industry after China.
As India's first licensed B2B Virtual Network Operator, CloudConnect Communications offers a collaborative platform that allows companies to overcome the COVID-19 threat while maintaining seamless business continuity and optimum employee productivity.
"We offer a secure, robust, reliable, scalable and trackable mobile-first unified communication infrastructure that aids remote teleworking so that businesses can continue operating even under any unforeseen circumstances," said Gokul Tandon, Executive Chairman, CloudConnect Communications.
Comments
What is ur problem Mr ,go and do ur business don't interfere in our rights.
Someone must check Christina's adhar card sorry, ur id card Whether she Indian or not.
For my sisters you don't go to such college you can go to Madarasha it's best for you in this life and hereafter best education where you get .for the principal first change ur name.
why you send muslim girls to clg.. let them sit at home and help your parents problem is slowed. PFI brother dont waste your time and do not encourage
why muslim girls students using mobile can you stop tiz some of our muslim girl students roaming inside city centre can you stop tiz mybrother
go and wacth inside city centre on friday after many our commuinty student weariing hijab and roaming with their boy friend kindly try to stop tiz
I request the principles sister to were a normal dress insted of religious dress she is wearing , let her be an example for the rules she has set.
I am asking now only muslims wake up when any some so called muslims their marriges arraenging in this christhian churches why? in mangalore no muslim marrige halls ? these all are only for gimik. The college was against the sharia simply, change the college why this college only. if done like this this kind of all colleges they learn lesson .
Their marriage halls we have issue their they cooking haram things & we also cooking hallal then we no problem, because this all our dignity .throw your dignity follow Quran & Sunnah and became original muslim
If clg rules are against democracy we hv to chnge clg rules not our rights.
When injustice becomes law be on the side of justice
thn islam is peace & beautiful bt the systems are against islam thn this islam also hv certain stratagy & thts thought by prophet (s.a)
Secular? If right to cover the head is not secular for you, then there are million christians/hindu women out there wearing head scarfs including former President Prathiba Patil. So, you mean to say that they all cannot have education in India?
Ughhhhh. Individual choice yes. But college has certain rules. You don't want to follow the rules, you don't join that particular college. Also, Islam is a very beautiful religion. Let's not make it all about the Hijab.
100% they are Indians as they are fighting for their rights which is guaranteed by INDIAN CONSTITUTION. Now could you pls chek your voter ID and of the Principal who made rules against the constitution which is legally termed as Anti-Indian rule.
How can this Principal wearing head scarf frame college laws which is against to the constitution of India. Why she is allowing her sibling nuns wearing Hijab like dress and head scarf attend classes in the same college? What is her hidden agenda? How can she justify her draconian dictat??
Someone must check the voter IDs of protesters to find out whether they are really Indians
Why do these bigots go to a secular college if they want Taliban rules?
At one side head of the institutions are wearing head scarf and allowing Christion nuns whose dress code includes head scarf to follow their tradition. On the other side they are objecting Muslim girls to wear head scarf which is similar as their scarf. May I call it as #hypocrisy
Please decent girls don’t go to that college.
Students all are equal in the college
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