Bengaluru, Jan 6: Cab aggregators are once again in news for the wrong reasons after an Ola cab driver misbehaved with a 34-year-old woman passenger and even threatened to kill her when she raised an alarm.
But what followed was worse. The woman, a software engineer, immediately called the Ola emergency number following which they asked her to check if the driver was drunk. She later pressed the emergency button on the Ola app but received a message asking her to dial 100. After the aggregator failed to help her, she said she was lucky to be saved by the public.
Reacting to the incident, an Ola spokesperson said, “We regret the unfortunate incident and have immediately terminated the driver-partner from the platform upon receiving the complaint.”
Shruthi G (name changed), an employee at a software company at Bagmane Tech Park in Mahadevapura, booked an Ola cab after her work in the evening of January 3. She booked pick-up stops at two locations as she had to pick her four-year-old daughter from the day-care centre, which is 2 km away from her house.
However, around 6.22 pm, when the cab reached Malleshpalya near Kids Castle, the driver did not stop the vehicle. He asked her to get down at the last drop location. She told him to stop and tried to open the doors but he locked the doors, insisting that she sit in the car. When she resisted, he held her hands and abused her; he even threatened to kill her if she raised an alarm.
The victim said she pressed the emergency button on the app twice but only got a message advising her to call the police.
When she called the Ola emergency number, the person at the other end asked about her condition and to check whether the driver was drunk. They called back after one-and-a-half hours when she was filing a complaint at the police station.
“Ola did not make any efforts to reach out to the police or do anything to track my location and help me in that situation,” she said.
The victim called 100 and the staffer at the control room asked her which area she was in. Since she was familiar with the area, Shruthi was able to give her location.
“First they told me that the area comes under Baiyappanahalli. Later, they said it comes under HAL. Finally, they figured out the location. It took 20 minutes for the police to reach the spot,” she said.
What saved Shruti was her sheer instinct and luck. Alone in the cab, she started raising an alarm. Luckily, commuters in the other vehicles next to the cab noticed her screaming for help and stopped the driver.
“If this is the kind of security Ola provides its customer, it is very questionable,” she said. “If we have to really call the police during an emergency then why they put out the number and emergency button, it’s a waste of time during that crucial situation. If they directly told us to dial 100 during an emergency, it will save time. Lakhs of commuters take Ola cabs thinking it is safe but they have no mechanism to check their drivers and track their customers in danger.”
Baiyappanahalli police said the accused Bhimashankar Malged was arrested and remanded in judicial custody following the complaint.
Comments
Most Islamic scholars and schools of thought agree that the mustache should be faded or trimmed to ensure hygienic practice so the hair does not touch the lip. Along the lines of hygiene, Muslim men are also instructed to keep their beards at an appropriate length, which, according to Abu Huraira is a fist length. Chin scruff and light stubble do not cut it.
I think he himself should start practicing what he says.
Thanks for chaning the Headline CD.
CD, very wicked you are. On headlines it says UP Wakf Board and on the inside it is UP Shia Wakf board. Shias are simply not Muslims. Infact their religion is Shiaism!
This man seems to be no knowledge of Islam and got highest postion in the waqf board.
The hadees clearly says, GROW THE BEARD AND SHORTEN TEH MOUTACHE.
Shorten how much., it can go interpreted to minimal length of zero.
How does a man look like terrorist by shaving anything. A man with longer moustache really look like terrorist, that is the reason, it is much encouraged or practiced in military and police.
Some smaller ranked police constable even though they are very slim they look fearful with moustache.
I dont give my own fatwa or decree but wrongly and Misguiding religious ruling is worst than anything.
Those who misguide in the name of Hadees and Quran are more punishable as per Hadees.
May Allah guide him and all to understand and pracice the truth.
MUQ MAAFI
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