All you need to know about Saudi Arabia's Tawakkalna App

coastaldigest.com web desk
May 21, 2020

The Tawakkalna application developed by Saudi Arabia's National Information Centre to processes requests for movement permits during the curfew to curb the spread of the virus has become a major helplnine for past few weeks. 

The application developed through the close cooperation between the Ministry of Health and the Saudi Data and Artificial Intelligence Authority (SDAIA) was launched on May 4.

According to Saudi Telecom Group, it handles 20,000 calls daily through the Tawakkalna platform by dedicating a call centre of 600 employees through its Contact Centre Company (CCC). 

The Tawakkalna app can be used to issue e-permits for a selected group of government and private sector employees who were exempted from the curfew, and individuals who have medical appointments as well as couriers.

Tawakkalna has features for the service of citizens and residents, for ensuring their safety and comfort that would contribute to facilitating the access of authorized persons to travel permits.

The official page about Tawakkalna on Twitter, says: “You must always keep in mind that pinpointing your exact location of residence is the only way for you to benefit from the app’s range of services and permits.”

The app will also provide the latest alerts and medical news issued by the Ministry of Health about the virus as well as about its spread, ways to prevent it and movement permits.

Tawakkalna can be used for self-disclosure for people who show signs of coronavirus infection and for requesting ambulance service and other important services for the community.

Through the app users can apply for a one-hour permit for a walk in the neighborhood on a daily basis, thereby encouraging walking during this period of lockdown.

Comments

muhammad Sheheryar
 - 
Sunday, 14 Jun 2020

sir,

 

 
i am facing problem for receiving OTP code during registration for my family. i am unable to get OTP code.

please assist. 

Abdulrazaq Yousef
 - 
Thursday, 4 Jun 2020

Entering date of birth is the big problem is the big problem of this app. 

 

Malik asif
 - 
Tuesday, 26 May 2020

Dob entering problem 

Thomas Philipose
 - 
Monday, 25 May 2020

Hi,

I am trying to register in the Tawakkalna app, but it keeps on throwing error. Any idea?

 

thanx

 

 

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News Network
March 28,2020

Mar 28: Just hours after Prime Minister Narendra Modi spoke to the Abu Dhabi crown prince on the Coronavirus Pandemic, India “thanked the UAE authorities for accommodating the 19 Indian nationals who were stuck at Dubai airport for past several days”.

The Indian mission in Dubai tweeted, “They got stranded due to various restrictions to deal with Covid-19 pandemic. Hotel rooms have been given to them inside the airport. Our Consulate had been in constant touch with the Indian nationals and UAE and Indian authorities. We had also provided some financial help to enable our stranded passengers to buy food. The situation was tough due to the pandemic situation.”

During their conversation last evening, Abu Dhabi crown prince Sheikh Mohammed Bin Zayed Al Nahyan had “assured Prime Minister Narendra Modi about the welfare of the over two million Indians living in UAE and contributing to its economy”. PM Modi “thanked the Crown Prince for his personal attention to the health and safety of Indian expatriates in the present situation”.    

A statement issued late on Thursday night by the MEA said, “The two leaders exchanged information and views on the ongoing COVID-19 pandemic, the situation in their respective countries, as well as the steps being taken by their Governments. They agreed that the next few weeks would be crucial to control the spread of the virus, and required concerted and coordinated efforts by all countries. In this context, they appreciated the organisation of a Virtual Summit among G20 Leaders earlier in the day, to discuss the pandemic.

Both leaders emphasised the importance they attach to the strength and richness of the bilateral relationship. They agreed to maintain regular consultations between their officials in the present situation, particularly to ensure continuity of logistical supply lines.”

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Agencies
July 31,2020

Mount Arafat, July 30: Muslim pilgrims converged Thursday on Saudi Arabia's Mount Arafat for the climax of this year's hajj, the smallest in modern times and a sharp contrast to the massive crowds of previous years.

A tight security cordon has been erected all around the foot of the rocky hill outside Mecca, also known as Jabal al-Rahma or Mount of Mercy.

Pilgrims, donning masks and observing social distancing, were brought in buses from neighbouring Mina, state television showed, as Saudi authorities impose measures to prevent a coronavirus outbreak.

They were subject to temperature checks and attended a sermon -- which state media said was translated into 10 languages -- before they set off on the climb to the summit for hours of Koran recitals and prayers to atone for their sins.

The scene was strikingly different to last year's ritual when a sea of pilgrims ascended Mount Arafat, marshalled by tens of thousands of stewards in a bid to prevent any crushes.

After sunset prayers, pilgrims will make their way down Mount Arafat to Muzdalifah, another holy site where they will sleep under the stars to prepare for the final stage of hajj, the symbolic "stoning of the devil".

It takes place on Friday and also marks the beginning of Eid al-Adha, the festival of sacrifice.

The hajj, one of the five pillars of Islam and a must for able-bodied Muslims at least once in their lifetime, is usually one of the world's largest religious gatherings.

But only up to 10,000 people already residing in the kingdom will participate in this year's ritual, compared with 2019's gathering of some 2.5 million from around the world.

"You are not our guests but those of God, the custodian of the two holy mosques (Saudi Arabia's King Salman) and the nation," Hajj Minister Mohammad Benten said in a video released by the media ministry on Wednesday.

Security cordon

A security cordon has been thrown around the holy sites to prevent any security breaches, an interior ministry spokesman said.

Riyadh faced strong criticism in 2015 when some 2,300 worshippers were killed in the deadliest stampede in the gathering's history.

But this year, those risks are greatly reduced by the much smaller crowd.

The pilgrims have all been tested for the virus, and foreign journalists were barred from this year's hajj, usually a huge global media event.

As part of the rites completed over five days in the holy city of Mecca and its surroundings, the pilgrims converged on Mount Arafat after spending the night in Mina.

A district of Mecca, Mina sits in a narrow valley surrounded by rocky mountains, and is transformed each year into a vast encampment for pilgrims.

They began the hajj on Wednesday with their first "tawaf", the circumambulation of the Kaaba, a large structure in Mecca’s Grand Mosque towards which Muslims around the world pray.

The Kaaba is draped in a black cloth embroidered in gold with Koranic verses and known as the kiswa, which is changed each year during the pilgrimage.

Pilgrims were brought inside the mosque in small batches, walking along paths marked on the floor, in sharp contrast to the normal sea of humanity that swirls around the Kaaba during hajj.

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Agencies
January 11,2020

Muscat, Jan 11: Oman's Culture and Heritage Minister, Haitham bin Tariq Al Said, took oath as country's Sultan on Saturday following the demise of Qaboos bin Said al-Said, the country's government confirmed on Saturday.

Sputnik quoted a report by sultanate's Al-Roya newspaper as saying that the new Sultan " affirmed the continuation of the country's modernisation and development in various fields."

The development comes after Qaboos bin Said, who had served as the ruler of Oman since 1970, died Friday at the age of 79.

Earlier in the day, Prime Minister Narendra Modi had condoled Qaboos's demise and remembered him as the "beacon of peace for India and the world". 

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