Customer satisfaction: Mangaluru Airport third in India, first in South

[email protected] (CD Network)
October 15, 2016

Mangaluru, Oct 15: The Mangaluru International Airport (MIA) has secured the first position in Southern Region airports and overall third position in India in the customer satisfaction survey.

MangaloreairJ T Radhakrishna, airport director, said that Airports Authority of India (AAI) carries out customer satisfaction survey through an external agency at 52 airports owned by it.

"Every six months, a survey is being carried out. Survey is mainly based on its performance, staff performance, facilities, cleanliness, infrastructure and airline/customs/Immigration/airport/security staff performance and so on with respect to passengers," he said.

Out of 52 airports Mangaluru international Airport's overall customer satisfaction rating stood at 4.72 out of 5 point scale and stood in the third place compared to that of last year's rating of 4.56 round I (Jan-June 2016).

On the top position, Chandigarh Airport with a rating of 4.86 was followed by Raipur in the second position with a rating of 4.82 followed by Mangaluru and Udaipur in the third position with an equal rating of 4.72 respectively out of 5 point scale.

Comments

ahmed
 - 
Saturday, 15 Oct 2016

passenger not satisfied about CUSTOM OFFICER

Ayman hassan
 - 
Saturday, 15 Oct 2016

Panpina sullu andala kenere edge apundu

SYED
 - 
Saturday, 15 Oct 2016

unfortunately the trolleys are in very bad condition, need to replace them immediately. recently i had been traveled from this airport, so please airport director take immediate action to customer satisfaction.....

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News Network
March 13,2020

Bengaluru, Mar 13: Upset over her husband’s insistence that expenses for her heart ailment be borne by her parents, a 26-year-old homemaker hanged herself at her residence in Manjunatha Nagar, near RT Nagar, on Tuesday midnight.

RT Nagar police said Lakshmi Sharma was also being harassed by her husband Dharmananda Sharma to divorce him. Dharmananda, his father Krishnakumar and mother Sharavati were arrested on Wednesday and remanded in judicial custody.

An investigating officer said Lakshmi had left a suicide note explaining the torture she underwent.

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coastaldigest.com news network
May 24,2020

Mangaluru, May 24: A youth committed suicide by jumping into River Netravati from the old bridge at Panemangaluru on the outskirts of the city. 

The deceased has been identified as Nishant, son of Chandrahasa Moolya, a resident of Kolakeeru, near Kalladka in Bantwal taluk. 

When Nishant jumped to river, a few Muslim youths - identified as Shameer Goodinabali, Mohammad, Tauseef, Mukhtar, Zahid and Arif - also jumped to river in an apparent bid to rescue him. 

Though they managed to take an unconscious Nishant out of the water, he breathed his last without responding to any treatment. Jurisdictional Bantwal town police visited the spot later.

Meanwhile, a few locals captured the video of Muslim youths' attempt to rescue a Hindu youth on Eid al-Fitr amidst covid-19 lockdown. The video went viral within hours. 

Social media platforms including WhatsApp and Facebook flooded with messages appreciating the courage of Muslim men, who endangered their lives to save a Hindu youth on Eid day.

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News Network
January 27,2020

New Delhi, Jan 27: Non-Muslim refugees from Pakistan, Bangladesh and Afghanistan will have to provide proofs of their religious beliefs while applying for Indian citizenship under the controversial Citizenship Amendment Bill (CAA), officials said on Monday.

The applicants belonging to Hindu, Sikh, Christian, Buddhist, Jain or Parsi faiths will also have to furnish documents to prove that they entered India on or before December 31, 2014.

Those who will seek Indian citizenship under the CAA will have to provide proofs of their religious beliefs and this will be mentioned in the rules to be issued under the CAA, a government official said.

According to the CAA, members of Hindu, Sikh, Buddhist, Jain, Parsi and Christian communities who have come from Pakistan, Bangladesh and Afghanistan till December 31, 2014, due to religious persecution there will not be treated as illegal immigrants and will be given Indian citizenship.

The central government is also likely to give a relatively smaller window of just three months to those who want to apply for Indian citizenship in Assam under the CAA, another official said.

Some Assam-specific provisions are expected to be incorporated in the rules to be issued for the implementation of the CAA.

Assam chief minister Sarbananda Sonowal and his finance minister Himanta Biswa Sarma had made a request about a fortnight ago to keep a limited period window for applying under the CAA and also incorporate some other Assam-specific provisions in the CAA rules.

The move comes in view of continuing protests against the CAA in Assam that have been going on since the legislation was passed by Parliament in December last year.

There has been a growing feeling among the indigenous people of Assam that the newly enacted legislation will hurt their interests politically, culturally as well as socially.

The Assam Accord provides for detection and deportation of all illegal immigrants who have entered the country after 1971 and are living in the state, irrespective of their religion.

The protesters in Assam say that the CAA violates the provisions of the Assam Accord.

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