Customer satisfaction: Mangaluru Airport third in India, first in South

[email protected] (CD Network)
October 15, 2016

Mangaluru, Oct 15: The Mangaluru International Airport (MIA) has secured the first position in Southern Region airports and overall third position in India in the customer satisfaction survey.

MangaloreairJ T Radhakrishna, airport director, said that Airports Authority of India (AAI) carries out customer satisfaction survey through an external agency at 52 airports owned by it.

"Every six months, a survey is being carried out. Survey is mainly based on its performance, staff performance, facilities, cleanliness, infrastructure and airline/customs/Immigration/airport/security staff performance and so on with respect to passengers," he said.

Out of 52 airports Mangaluru international Airport's overall customer satisfaction rating stood at 4.72 out of 5 point scale and stood in the third place compared to that of last year's rating of 4.56 round I (Jan-June 2016).

On the top position, Chandigarh Airport with a rating of 4.86 was followed by Raipur in the second position with a rating of 4.82 followed by Mangaluru and Udaipur in the third position with an equal rating of 4.72 respectively out of 5 point scale.

Comments

ahmed
 - 
Saturday, 15 Oct 2016

passenger not satisfied about CUSTOM OFFICER

Ayman hassan
 - 
Saturday, 15 Oct 2016

Panpina sullu andala kenere edge apundu

SYED
 - 
Saturday, 15 Oct 2016

unfortunately the trolleys are in very bad condition, need to replace them immediately. recently i had been traveled from this airport, so please airport director take immediate action to customer satisfaction.....

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News Network
April 12,2020
Mangaluru, Apr 12: The spread of COVID-19 in the country has been contained through the prompt, effective and timely measures taken by the Centre, BJP Karnataka president and Dakshina Kannada MP Nalin Kumar Kateel said on Sunday.
 
The Centre brought in stringent regulations including the lockdown at the right time and ensured that the pandemic did not spread rapidly, he told reporters here.
 
Kateel inspected the railway coaches which have been converted into isolation wards for infected patients at the central railway station here.
 
He said 20 out of the 32 railway coaches re-designed into wards by Southern Railway's Palakkad division, will be stationed here.
 
The wards are equipped with necessary medical equipment and facilities for doctors and paramedical staff.
 
Kateel said Prime Minister Narendra Modi has shown how such difficult situations need to be handled.
 
The lockdown was announced in time so that coronavirus spread was checked and all the central departments carried out their works efficiently to monitor the situation, he said.
 
Mangaluru South MLA D Vedavyas Kamath was also present.

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News Network
February 26,2020

Mumbai, Feb 26: Targetting Shiv Sena's silence over the recent controversial remark by AIMIM leader Waris Pathan, former Maharashtra Chief Minister Devendra Fadnavis on Tuesday said the Uddhav Thackeray-led party might be "wearing bangles" but the BJP was not and knew how to retaliate in the same manner.

"Shiv Sena might be wearing bangles but we are not. If someone says something then he will be given an answer in the same way. BJP has this much power," said Fadnavis while launching a scathing attack on ruling-Shiv Sena in Maharashtra for not taking strict action against Pathan.

Fadnavis was addressing protestors at Azad Maidan where BJP launched a protest against Maharashtra government over issues related to farmers and women.

On February 20, while addressing an anti-CAA rally, at Kalaburagi in Karnataka, Pathan had said, "time has now come for us to unite and achieve freedom. Remember we are 15 crore but can dominate over 100 crores."

"They tell us that we have kept our women in the front - only the lionesses have come out and you are already sweating. You can understand what would happen if all of us come together," he had said.

Facing flak over his remarks Pathan later took back his words and had said he had not targeted any community but had spoken against members of some organisations.

"If any of my words have hurt someone, I take them back as I am a true Indian," Pathan said at a press conference here.

The AIMIM leader said that he was being portrayed as being anti-Indian and anti-Hindu for the past couple of days.

"I want to say that my earlier statement was basically against people who are members of organisations like RSS, BJP, Bajrang Dal, etc. These 100 are those people who want to divide this beautiful nation," he added.

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News Network
January 13,2020

Bengaluru, Jan 13: Right-wing organisations, along with BJP and RSS workers, will take out a massive padayatra in Kanakapura on Monday, protesting against the construction of a Jesus Christ statue.

The event organised by the Hindu Jagarana Vedike (HJV) will witness a rally from the Aiyappa temple in Kanakapura to the taluk panchayat office, where a memorandum will be submitted to the authorities following a public meeting.

Ahead of the event, Congress leader D K Shivakumar, in a video message released on Sunday, urged the people of Kanakapura to maintain calm. The former minister cast apprehensions over the event scheduled on Monday and said provocative statements may be made to disturb peace and harmony in Kanakapura.

Shivakumar, who represents the Kanakapura constituency, said the motive of the meeting by the leaders and workers of the BJP and the RSS, along with seers of mutts, was to defame his constituency.

“If any remarks are made against me, my brother (D K Suresh) or people of different faiths in Kanakapura constituency, do not be provoked,” he urged.

“Members of the (Christian) community have prayed at the site for 400 years and are trying to install a statue of Jesus Christ. I have helped the community like I aided hundreds of temples and educational institutions,” he said.

Appealing to maintain peace, Shivakumar said that BJP and RSS leaders were free to petition anybody.  

The BJP and right-wing organisations have objected to the construction of the statue at Kapala Betta, with the BJP government ordering a probe into how road, power supply and other facilities were provided to the hill. Recently, Christian leaders had petitioned Chief Minister B S Yediyurappa to remove any impediments to the construction of the statue.

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