Customer satisfaction: Mangaluru Airport third in India, first in South

[email protected] (CD Network)
October 15, 2016

Mangaluru, Oct 15: The Mangaluru International Airport (MIA) has secured the first position in Southern Region airports and overall third position in India in the customer satisfaction survey.

MangaloreairJ T Radhakrishna, airport director, said that Airports Authority of India (AAI) carries out customer satisfaction survey through an external agency at 52 airports owned by it.

"Every six months, a survey is being carried out. Survey is mainly based on its performance, staff performance, facilities, cleanliness, infrastructure and airline/customs/Immigration/airport/security staff performance and so on with respect to passengers," he said.

Out of 52 airports Mangaluru international Airport's overall customer satisfaction rating stood at 4.72 out of 5 point scale and stood in the third place compared to that of last year's rating of 4.56 round I (Jan-June 2016).

On the top position, Chandigarh Airport with a rating of 4.86 was followed by Raipur in the second position with a rating of 4.82 followed by Mangaluru and Udaipur in the third position with an equal rating of 4.72 respectively out of 5 point scale.

Comments

ahmed
 - 
Saturday, 15 Oct 2016

passenger not satisfied about CUSTOM OFFICER

Ayman hassan
 - 
Saturday, 15 Oct 2016

Panpina sullu andala kenere edge apundu

SYED
 - 
Saturday, 15 Oct 2016

unfortunately the trolleys are in very bad condition, need to replace them immediately. recently i had been traveled from this airport, so please airport director take immediate action to customer satisfaction.....

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News Network
August 7,2020

Madikeri, Aug 7: Two days after massive landslides triggered by heavy downpour in Kodagu, five people including a priest are still missing. 

The landslide, which originating at Brahmagiri Hills in Talacauvery, swept away two houses on Wednesday night.

This missing people are: Talacauvery temple chief Narayana Achar (70), his wife Shantha (70), brother Ananda Theertha Swami (87) and two assistants — Ravi Kiran (26) and Srinivas (30). Achar’s neighbour had shifted out of Bhagamandala earlier, fearing a landslide. 

The National Disaster Response Force (NDRF) had to stop rescue operations due to bad weather. The operations resumed today. 

“There are many minor landslides on the way to the spot,” said Kodagu Deputy Commissioner C Annies K Joy, adding that the flood situation at Bhagamandala was not permitting earthmovers to reach the spot. Heavy rain between Wednesday and Thursday triggered landslides. 

Bhagamandala Panchayat Development Officer Ashok said a notice was issued to the priest’s family to shift out of the house, but they chose to stay back. 

On Thursday morning, when the Talacauvery temple staff went to check on Narayana Achar, as he had not reached the temple for the daily puja, they found levelled land and debris where Achar’s house stood. Utensils, puja material and clothes were found nearly 2 km away at Cherangala. 

As rains continued over the last few days, many rivers are flowing above the danger levels, forcing people to move to safer places.

 Responding to the situation, which is turning grimmer by the day, Chief Minister B S Yediyurappa, who is currently undergoing treatment in a private hospital after testing positive for Covid-19, directed ministers to visit rain-hit areas and supervise relief efforts. He has also assured of providing required financial assistance for those affected.

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News Network
February 24,2020

Shivamogga, Feb 24: Karnataka Chief Minister B S Yediyurappa on Monday said that he has been invited at the banquet hosted for US President Donald Trump at Rashtrapathi Bhavan on Tuesday, but, he is yet to decide on his presence.

“I have been invited, but I have various engagements and work, let’s see. I have not yet decided on what to do. It is true that I got the invitation,” he told reporters here.

"President of a powerful and rich country like United States of America visiting India is not a normal thing. He (Trump) has said that he personally shares good relationship with Prime Minister Modi and has confidence in him…let’s wait and see", Mr Yediyurappa said in reply to a question.

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News Network
April 20,2020

Udupi, Apr 20: Patients from outside the district visiting Udupi for emergency treatment should be in possession of a certificate, issued by the district health officer or taluk health officer, that they do not have any symptoms of Covid-19.

The decision was taken during an expert committee meeting chaired by Udupi Deputy Commissioner Jagadeesha on Sunday.

The Deputy Commissioner said he will send a letter to all Deputy Commissioners in this regard. The patients from other districts will be treated in various hospitals in Udupi, only in case of emergency.

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