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Customer satisfaction: Mangaluru Airport third in India, first in South

[email protected] (CD Network)
October 15, 2016

Mangaluru, Oct 15: The Mangaluru International Airport (MIA) has secured the first position in Southern Region airports and overall third position in India in the customer satisfaction survey.

MangaloreairJ T Radhakrishna, airport director, said that Airports Authority of India (AAI) carries out customer satisfaction survey through an external agency at 52 airports owned by it.

"Every six months, a survey is being carried out. Survey is mainly based on its performance, staff performance, facilities, cleanliness, infrastructure and airline/customs/Immigration/airport/security staff performance and so on with respect to passengers," he said.

Out of 52 airports Mangaluru international Airport's overall customer satisfaction rating stood at 4.72 out of 5 point scale and stood in the third place compared to that of last year's rating of 4.56 round I (Jan-June 2016).

On the top position, Chandigarh Airport with a rating of 4.86 was followed by Raipur in the second position with a rating of 4.82 followed by Mangaluru and Udaipur in the third position with an equal rating of 4.72 respectively out of 5 point scale.

Comments

ahmed
 - 
Saturday, 15 Oct 2016

passenger not satisfied about CUSTOM OFFICER

Ayman hassan
 - 
Saturday, 15 Oct 2016

Panpina sullu andala kenere edge apundu

SYED
 - 
Saturday, 15 Oct 2016

unfortunately the trolleys are in very bad condition, need to replace them immediately. recently i had been traveled from this airport, so please airport director take immediate action to customer satisfaction.....

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News Network
June 30,2020

Shivamogga, Jun 30: The organic farmers' market in Shivamogga in Karnataka has seen a rise in the demand for organic fruits and vegetables in the midst of the COVID-19 pandemic.

Residents of nearby areas frequently visit the market to get fresh produce.

According to Sridhar, a farmer who sells his produce in the market, the demand for organic fruits and vegetables was very low before the coronavirus outbreak.

"I have been involved in organic farming for the last two decades but there was no real market. Since these days everyone is trying to boost their immunity, we are getting a lot of positive response from the locals," he told news agency.

Sridhar and other farmers come from villages near the city. They are authentic organic farmers under the Vikas Trust and Savayava Krishi Parivar, a federation of organic farmer's families based in Karnataka, and they promote pesticide and fertiliser free agriculture.

Gurumel Singh, who often comes to the local market said, "My family has started eating more organic fruits and vegetable now because of the pandemic. We have been told it is important to take care of our health and organic fruits and vegetables are good immunity boosters. The fruits I buy from the organic market are also much sweeter than the ones I get elsewhere."

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News Network
August 5,2020

Bengaluru, Aug 5: The Janata Dal (Secular) will contest all the 243 assembly seats in Bihar, the elections for which are due in October-November this year, its state unit chief Haldhar Kant Mishra announced on Tuesday.

Mishra said party supremo Deve Gowda has asked him to expand JD(S)'s base and also to prepare itself for contesting all the constituencies in view of the zeal and enthusiasm shown by party workers and office-bearers.

Deve Gowda announced the decision during a virtual meeting with presidents of party's various cells and office- bearers, he said.

He assured that the party will provide all kinds of support for its expansion and selection of candidates for the Bihar polls, Mishra said.

The former prime minister told the party functionaries that several leaders from Bihar are in touch with him and they will join the JD(S) to play their part in the elections, he added.

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News Network
March 13,2020

Bengaluru, Mar 13: Upset over her husband’s insistence that expenses for her heart ailment be borne by her parents, a 26-year-old homemaker hanged herself at her residence in Manjunatha Nagar, near RT Nagar, on Tuesday midnight.

RT Nagar police said Lakshmi Sharma was also being harassed by her husband Dharmananda Sharma to divorce him. Dharmananda, his father Krishnakumar and mother Sharavati were arrested on Wednesday and remanded in judicial custody.

An investigating officer said Lakshmi had left a suicide note explaining the torture she underwent.

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