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Customer satisfaction: Mangaluru Airport third in India, first in South

[email protected] (CD Network)
October 15, 2016

Mangaluru, Oct 15: The Mangaluru International Airport (MIA) has secured the first position in Southern Region airports and overall third position in India in the customer satisfaction survey.

MangaloreairJ T Radhakrishna, airport director, said that Airports Authority of India (AAI) carries out customer satisfaction survey through an external agency at 52 airports owned by it.

"Every six months, a survey is being carried out. Survey is mainly based on its performance, staff performance, facilities, cleanliness, infrastructure and airline/customs/Immigration/airport/security staff performance and so on with respect to passengers," he said.

Out of 52 airports Mangaluru international Airport's overall customer satisfaction rating stood at 4.72 out of 5 point scale and stood in the third place compared to that of last year's rating of 4.56 round I (Jan-June 2016).

On the top position, Chandigarh Airport with a rating of 4.86 was followed by Raipur in the second position with a rating of 4.82 followed by Mangaluru and Udaipur in the third position with an equal rating of 4.72 respectively out of 5 point scale.

Comments

ahmed
 - 
Saturday, 15 Oct 2016

passenger not satisfied about CUSTOM OFFICER

Ayman hassan
 - 
Saturday, 15 Oct 2016

Panpina sullu andala kenere edge apundu

SYED
 - 
Saturday, 15 Oct 2016

unfortunately the trolleys are in very bad condition, need to replace them immediately. recently i had been traveled from this airport, so please airport director take immediate action to customer satisfaction.....

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coastaldigest.com web desk
June 10,2020

Kasaragod, Jun 10: Indian Union Muslim League leader Metro Muhammad Haji passed away at a private hospital in Kozhikode today. He was 70.

He was a well known social and political activist in Kasaragod district. He has served in the social, cultural, philanthropic and educational fields.

He was the Executive Committee Member of the Muslim League. He also served as the Kerala State Vice President of the Sunni Youth Union, and President of the Kanhangad Samyukta Jamaat.

He is survived by his wife Zuhra and children Mujeeb, Jaleel, Shameem, Khaleel, Kabeer, Suhaila and Jusaila.

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coastaldigest.com news network
August 3,2020

Manjeshwar, Aug 3: In a horrific incident, a man hacked four of his relatives to death at Bayar near Kaniala Gurukumeri in Manjeshwar taluk of Kasaragod district.

According to police, Udaya (40), a resident of Sudanbala, killed three of his maternal uncles and a maternal aunt who were staying together at a house at around 7:30 p.m. today. 

The deceased have been identified as Sadashiv (54), Vittal (52), Babu (50), and maternal Revati (58).

Locals caught him and handed him over to the police after tying his hands and legs. 

A preliminary investigation revealed that a familial clash led to the gruesome murder. A police team led by Kasargod DSP Balakrishnan are investigating the matter.

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News Network
March 16,2020

Madikeri, Mar 16: Three suspected cases of COVID-19, who returned from a foreign country recently have been admitted to the isolation ward of the district hospital here, the district administration said on Monday.

The samples of the suspected cases have been sent for lab tests and the reports are being awaited, sources said.

As many as 74 people have been placed under home quarantine in Kodagu (also known as Coorg) as a precautionary measure following their return from abroad, a press note from the Deputy Commissioner Annies Kanmani Joy said.

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