Customer satisfaction: Mangaluru Airport third in India, first in South

[email protected] (CD Network)
October 15, 2016

Mangaluru, Oct 15: The Mangaluru International Airport (MIA) has secured the first position in Southern Region airports and overall third position in India in the customer satisfaction survey.

MangaloreairJ T Radhakrishna, airport director, said that Airports Authority of India (AAI) carries out customer satisfaction survey through an external agency at 52 airports owned by it.

"Every six months, a survey is being carried out. Survey is mainly based on its performance, staff performance, facilities, cleanliness, infrastructure and airline/customs/Immigration/airport/security staff performance and so on with respect to passengers," he said.

Out of 52 airports Mangaluru international Airport's overall customer satisfaction rating stood at 4.72 out of 5 point scale and stood in the third place compared to that of last year's rating of 4.56 round I (Jan-June 2016).

On the top position, Chandigarh Airport with a rating of 4.86 was followed by Raipur in the second position with a rating of 4.82 followed by Mangaluru and Udaipur in the third position with an equal rating of 4.72 respectively out of 5 point scale.

Comments

ahmed
 - 
Saturday, 15 Oct 2016

passenger not satisfied about CUSTOM OFFICER

Ayman hassan
 - 
Saturday, 15 Oct 2016

Panpina sullu andala kenere edge apundu

SYED
 - 
Saturday, 15 Oct 2016

unfortunately the trolleys are in very bad condition, need to replace them immediately. recently i had been traveled from this airport, so please airport director take immediate action to customer satisfaction.....

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Agencies
June 21,2020

Bengaluru, Jun 21: As many as 518 private hospitals and medical colleges empanelled under the Suvarna Arogya Suraksha Trust (SAST) have been allowed to treat Covid-19 patients in Karnataka amid rising cases, an official said on Saturday.

"These 518 institutions across the state empanelled under ABArK are permitted to admit and treat Covid patients as per government protocols and criteria," the health official said.

The private hospitals can treat patients only if referred by public authorities such as BBMP Commissioner, Health department Director, District Health Officers and others.

In Bengaluru, there are 44 such empanelled private facilities. The entire list is available at www.arogya.karnataka.gov.in and also on the Health Department's website.

The hospitals will be paid an appropriate package rate for Covid management, said the official.

The state has not barred private hospitals from treating Covid patients but they have to mandatorily report all positive cases.

"Due to increasing number of Covid cases in the state, it was decided to involve private hospitals in treatment of such patients," said Additional Chief Secretary Jawaid Akhtar.

Also Read: These private hospitals in Mangaluru and Udupi can now treat covid patients
 

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News Network
January 17,2020

Udupi, Jan 17: Six fishermen were rescued by members of another fishing boat after their boat capsized off Gangolli coast in the District recently.

Police on Friday said that the fishing boat, belonging to Jayalakshmi of Kodi Kanyana, had set sail from Malpe towards Gangolli on the night of January 12. On Wednesday (Jan 15) the vessel’s hull got damaged and water began gushing in.

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News Network
July 18,2020

Bengaluru, Jul 18: Vendors in Bengaluru are finding it hard to earn a livelihood as the state government has allowed the sale of products only for a few hours each day. The lockdown imposed by the Karnataka government on July 14 will continue till July 22.

Speaking to ANI, Vanajakshi, a local vendor said, "We took loans from banks and small financiers to run our business. But we are finding it tough to pay back as our livelihoods have been hit."
"Because of the lockdown, no one comes to buy and markets remain vacant. There was a time when the Gandhi Nagar market was filled with customers, but now it looks like a vacant playground," she added.

Mythri, an advocate, said, "Look at the conditions of vendors. It's precarious. They do not have any business at all. Even now they have been allowed to sell products till 12 noon, which is not sufficient. It's time for the government to step in and provide assistance. If the Central government can reduce corporate taxes, why can't it help them? At least it will help them pass off these difficult times. "

"They are earning through daily wages. The government imposed lockdown suddenly. Where will they go? The city market in Bengaluru is famous. At least 8,000 people come from slum areas. People here are poor. The lockdown was done suddenly and led to problems for these people," said Congress MLA Zamil Ahmed Khan.

Referring to a recent meeting with the chief minister BS Yediyurappa, he said, "During the meeting called by the CM, I suggested that food kits must be arranged for vendors. The CM said the government is providing rice and wheat but that's not enough."

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